TrustRadius: an HG Insights company

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    CallFire

    Score9.7 out of 10
    N/ACallFire is a VoIP and messaging solution designed for both external B2C interactions and internal company use. It includes features such as text messaging, call tracking, voice broadcasting, and an interactive voice response (IVR) system. Subscription pricing starts at $99 per month.

    $99

    per month

    CallHub

    Score8 out of 10
    Small Businesses (1-50 employees)
    CallHub is designed to integrate with an organization’s CRM. The solution helps users to reach the right people the right time with their virtual call center, voice and SMS broadcasting software. CallHub is available in over 200 countries. Key benefits include: Virtual Call Center Agents all over the country to talk to leads using the software. Agent accounts are free because CallHub charges only for the calls made. Agents can make calls from a browser, phone, SIP…N/A
    Pricing
    CallFireCallHub
    Editions & Modules
    Lite
    $99.00
    per month
    Startup
    $199.00
    per month
    Grow
    $299.00
    per month
    Pro
    $599.00
    per month
    No answers on this topic
    Offerings
    Pricing Offerings
    CallFireCallHub
    Free Trial
    NoYes
    Free/Freemium Version
    NoYes
    Premium Consulting/Integration Services
    NoYes
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional DetailsCallHub does not charge per seat, but only for the calls and SMSs. Credits can be purchased and used as required.
    More Pricing Information
    Features
    CallFireCallHub
    Cloud PBX
    Comparison of Cloud PBX features of CallFire and CallHub
    Feature
    CallFire
    7.6
    11 Ratings
    CallHub
    -
    Ratings
    Hosted PBX6.02 Ratings00 Ratings
    Multi-level Interactive Voice Response (IVR)9.07 Ratings00 Ratings
    User templates7.04 Ratings00 Ratings
    Call reports7.210 Ratings00 Ratings
    Directory of employee names9.05 Ratings00 Ratings
    Call Management
    Comparison of Call Management features of CallFire and CallHub
    Feature
    CallFire
    9.3
    10 Ratings
    CallHub
    -
    Ratings
    Answering rules8.07 Ratings00 Ratings
    Call recording10.010 Ratings00 Ratings
    Call park8.53 Ratings00 Ratings
    Call screening10.04 Ratings00 Ratings
    Message alerts10.05 Ratings00 Ratings
    VoIP system collaboration
    Comparison of VoIP system collaboration features of CallFire and CallHub
    Feature
    CallFire
    10.0
    1 Ratings
    CallHub
    -
    Ratings
    Video conferencing10.01 Ratings00 Ratings
    Audio conferencing10.01 Ratings00 Ratings
    Mobile apps
    Comparison of Mobile apps features of CallFire and CallHub
    Feature
    CallFire
    8.3
    2 Ratings
    CallHub
    -
    Ratings
    Mobile app for iOS8.52 Ratings00 Ratings
    Mobile app for Android8.01 Ratings00 Ratings
    Contact Center Software
    Comparison of Contact Center Software features of CallFire and CallHub
    Feature
    CallFire
    -
    Ratings
    CallHub
    8.4
    1 Ratings
    Agent dashboard00 Ratings8.01 Ratings
    Validate callers00 Ratings8.01 Ratings
    Outbound response00 Ratings9.01 Ratings
    Call forwarding00 Ratings8.01 Ratings
    Click-to-call (CTC)00 Ratings8.01 Ratings
    Warm transfer00 Ratings8.01 Ratings
    Predictive dialing00 Ratings9.01 Ratings
    Interactive voice response00 Ratings9.01 Ratings
    REST APIs00 Ratings8.01 Ratings
    Call scripts00 Ratings9.01 Ratings
    Call tracking00 Ratings9.01 Ratings
    Multichannel integration00 Ratings8.01 Ratings
    CRM software integration00 Ratings8.01 Ratings
    Workforce Optimization (WFO)
    Comparison of Workforce Optimization (WFO) features of CallFire and CallHub
    Feature
    CallFire
    -
    Ratings
    CallHub
    8.4
    1 Ratings
    Inbound call routing00 Ratings9.01 Ratings
    Omnichannel inbound routing00 Ratings8.01 Ratings
    Recording00 Ratings8.01 Ratings
    Quality management00 Ratings8.01 Ratings
    Call analytics00 Ratings9.01 Ratings
    Historical reporting00 Ratings8.01 Ratings
    Live reporting00 Ratings8.01 Ratings
    Customer surveys00 Ratings9.01 Ratings
    Customer interaction analytics00 Ratings9.01 Ratings
    User Ratings
    CallFireCallHub
    Likelihood to Recommend
    9.4
    (15 ratings)
    8.0
    (1 ratings)
    Likelihood to Renew
    9.0
    (1 ratings)
    -
    (0 ratings)