Calyx Software offers Point for mortgage officers, software supporting the loan lifecycle from prequalification to processing.
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TValue
Score 9.0 out of 10
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TValue is a loan structuring and origination software and calculation tool from TimeValue Software headquartered in Irvine. It is available as a cloud-based software or installed.
It's best suited for any department that needs to frequently calculate large payment schedules. If you don't need this that much, then I don't think it's worth the price. You can create a schedule on your own, it will just take more time.
There is lots of room for improvement as there have been many bugs in the implementation of the new format. Responsiveness to customer needs was inexcusably slow for a change that was years in the planning.
Many of the calculations seem inconsistent on Fees Worksheet and other pages, including differences in how the information appears when printed vs onscreen.
The menus are not intuitive and could be much better.
The user interface is archaic.
Field links do not work correctly and take a long time to be corrected.
We have not tried any other interest calculation software since we started using TValue. There just doesn't seem to be the need to switch and there aren't many options out there
The program meets the bare minimum for originating loans but when it breaks, the impact is significant. Even a small break in generating a report with inaccurate numbers can cause loss of confidence in our business and loss of a deal.
The downtime caused by the extremely poor implementation of the new URLA was costly and unnecessarily painful. The company did not adequately prepare for this. Some glitches were inevitable but they had [few] resources available to address the issues they knew were coming.
Customer service from the company by phone takes hours and is often a wasted effort. Wasting their customer's time is costly to their businesses.
If I were starting a mortgage company or selecting a new LOS, I would not select Calyx.