TrustRadius

Capterra vs. Peerspot

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Capterra
Score 7.6 out of 10
N/A
Capterra is a technology review platform that connects sellers of B2B software to potential buyers. Capterra also offers account management features and review generation for vendors.N/A
Peerspot
Score 5.0 out of 10
N/A
Peerspot (formerly IT Central Station) is a technology review platform for enterprise technology. Peerspot sources reviews from product users authenticated by a three-step process. Vendors use Peerspot to connect with potential buyers and communicate with reviewers.N/A
Pricing
CapterraPeerspot
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
CapterraPeerspot
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details——
More Pricing Information
Community Pulse
CapterraPeerspot
Considered Both Products
Capterra
Verified User
Anonymous
Chose Capterra
Capterra works best for reviews and user based comparisons.
Verified User
Anonymous
Chose Capterra
It stacks up as the main review service, but the truth is you need to be on all the software review sites so that you can be across them all the reach all your buyers. Overall its a great tool, would recommend.
Verified User
Anonymous
Chose Capterra
Capterra is well known, more traditional, and more focused on the software segment (different from trust pilot), and the descriptions are well summarized and optimized for those who are reading/searching. It is the primary choice by people looking for that purpose, and so it …
Verified User
Anonymous
Chose Capterra
I would say they are neck and neck very similar. Both have the same great features, and verified users, and both are free to use. When you look for honest software reviews in any search engine, both companies are the first names to appear. That way you can compare reviews on …
Amy Highland | TrustRadius Reviewer
Amy Highland
Brand and UX+UI Designer
Chose Capterra
Very well. It is a lot more niche and bespoke to what we need and are looking for. Trustpilot is very broad and not focused on the digital industries so the results were vague and not constructive to us making decisions. Often Trustpilot reviews were weak in fulling assessing …
Verified User
Anonymous
Chose Capterra
I only know Capterra and TrustRadius but it certainly works similar to TrustRadius. Quora works more like a posting site where you can get information, but Capterra organizes it better while Quora is really hard to identify the pros and cons sometimes.

In my opinion Capterra and …
Peerspot
Verified User
Anonymous
Chose Peerspot
Gartner Peer Insights is extremely complicated and frustrating to set up and maintain a product page. Requiring every change to be validated is time-consuming and often feels like a black box where requests gets denied, even when backed up with evidence.
Best Alternatives
CapterraPeerspot
Small Businesses
SourceForge
SourceForge
Score 9.9 out of 10
SourceForge
SourceForge
Score 9.9 out of 10
Medium-sized Companies
SourceForge
SourceForge
Score 9.9 out of 10
SourceForge
SourceForge
Score 9.9 out of 10
Enterprises

No answers on this topic

No answers on this topic

All AlternativesView all alternativesView all alternatives
User Ratings
CapterraPeerspot
Likelihood to Recommend
7.3
(0 ratings)
8.0
(0 ratings)
Usability
9.1
(0 ratings)
-
(0 ratings)
User Testimonials
CapterraPeerspot
Likelihood to Recommend
If you're a new entrepreneur and getting into the online world, Capterra is a wonderful resource to help you get started with investing in tech and software, which every online entrepreneur needs and which can often times seem overwhelming. I used it to help me get off the ground when it came time to invest in software and I appreciate a service like this
Verified User
Anonymous
Read full review
PeerSpot is well suited for organizations looking to get in-depth reviews from their customers/users. The phone interviews are a great way for the interviewer to dig deeper and pull more info than the reviewer may post on their own.
Verified User
Anonymous
Read full review
Pros
  • They list the cost of the product in the review, and that is something we all want to know up front.
  • You can find comparisons. Maybe the product you want is out of your price range, well they show you the next best thing.
  • Some products also highlight a list of features.
Verified User
Anonymous
Read full review
  • Thorough outreach to collect reviews.
  • In-depth phone interview which may pull more info that web forms.
  • Good customer support.
Verified User
Anonymous
Read full review
Cons
  • UI - how it displays different information
  • Ability to save and review tools could be better
  • Ability to add different tags or stages to deciding on a software or tool
Amy Highland | TrustRadius Reviewer
Amy Highland
Brand and UX+UI Designer
Read full review
  • Missing an easier-to-collect method, e.g., web forms for those who don't want to speak on the phone.
  • Quote finder web browser extension.
Verified User
Anonymous
Read full review
Usability
Its a simple and easy to use tool, you can get set-up and your product published very quickly - its also copies this information to its other review sites. If you have a SaaS product, it should be on your list to sort your Capterra listing out.
Verified User
Anonymous
Read full review
No answers on this topic
Alternatives Considered
I would say they are neck and neck very similar. Both have the same great features, and verified users, and both are free to use. When you look for honest software reviews in any search engine, both companies are the first names to appear. That way you can compare reviews on both sites.
Verified User
Anonymous
Read full review
Gartner Peer Insights is extremely complicated and frustrating to set up and maintain a product page. Requiring every change to be validated is time-consuming and often feels like a black box where requests gets denied, even when backed up with evidence.
Verified User
Anonymous
Read full review
Return on Investment
  • Website traffic to our site
  • App Sign-Ups / ROI
  • Third-party reviews
  • Great external source of information on our product
  • Acquire new customers
  • Product positioning
Verified User
Anonymous
Read full review
  • Increased awareness of our company through SEO.
  • Added content to our sales enablement content library.
Verified User
Anonymous
Read full review
ScreenShots