Carbon Black Endpoint is an endpoint security and "next-gen antivirus (NGAV)" that uses machine learning and behavioral models to analyze endpoint data and uncover malicious activity to stop all types of attacks before they reach critical systems.
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Symantec Endpoint Security
Score 6.3 out of 10
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Symantec Endpoint Protection is the company's flagship antivirus / endpoint security product.
$29.99
1 year 100-249 devices
Pricing
Carbon Black Endpoint
Symantec Endpoint Security
Editions & Modules
No answers on this topic
Endpoint Security, Initial Hybrid Subscription License With Support
$29.99
1 year 100-249 devices
Symantec Endpoint Security Enterprise, Initial Hybrid Subscription License with Support
$34.99
1 year 1-99 devices
Endpoint Security, Initial Hybrid Subscription License With Support
$90.99
3 years 100-249 devices
Symantec Endpoint Security Enterprise, Initial Hybrid Subscription License with Support
$99.99
3 years 1-99 devices
Symantec Endpoint Security Complete, Initial Hybrid Subscription License with Support
$200
3 years 1-99 devices
Offerings
Pricing Offerings
Carbon Black Endpoint
Symantec Endpoint Security
Free Trial
No
No
Free/Freemium Version
No
No
Premium Consulting/Integration Services
No
No
Entry-level Setup Fee
No setup fee
No setup fee
Additional Details
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More Pricing Information
Community Pulse
Carbon Black Endpoint
Symantec Endpoint Security
Features
Carbon Black Endpoint
Symantec Endpoint Security
Endpoint Security
Comparison of Endpoint Security features of Product A and Product B
Cb Defense works great to protect systems from known and unknown malware. It is simple to deploy and manage. You might run into some issues if you run a lot of unsigned applications or scripts in your IT environment. If that is the case, you can whitelist certain paths for your scripts to run. You can whitelist the individual applications and certs if you have them.
We have found that Symantec Endpoint Security is better suited to newer systems running faster processors and more than 8GB RAM otherwise the client agent takes up too many resources and slows the system down. However, if you have a reasonably modern fleet of systems it does everything you would expect from an Endpoint Protection solution and works well as part of a multi-layered cybersecurity policy.
It uses a thin, low-performance consuming, client.
It constantly monitors endpoint activity and processes, efficiently, and effectively blocking harmful apps.
It not only identifies and blocks apps known to be harmful, but prevents unknown, suspicious processes/apps from executing unless allowed in a defined policy.
We have only needed support on a couple occasions (which is a positive), but they weren't able to really resolve either issue.
This brings me to my second con, which is that we have only used three sensor packages (the installed client) and have had issues crop up with two out of three.
Removing dead clients from the console. This is nearly impossible to do, and makes keeping the console clean a very difficult task.
Poorly tested versions are sometimes released that cause serious issues for users. This ranges from browsers malfunctioning to BSOD errors.
Malware detection is good but not great. We are not confident in SEP by itself to neutralize malware threats. It's detection rate just isn't high enough for next generation and zero day threats.
Continued satisfied support. The saying "if it ain't broke, don't fix it..." comes to mind. It works, and we'll continue to use it and support Symantec.
The rating reflects Symantec Endpoint Security's ability to balance enterprise grade security with user-friendly workflows or advanced configurations require extra effort. For most organizations, the streamlined management and robust automation justify the high score. Management GUI is old fashined and need to be improve. Older devices may experience slowdowns during full scans without careful configuration.
We've used it for years and the software is easy to use. The dashboard is easy to read, and you can easily figure out where to go to troubleshoot or deploy software. Symantec is there for emergencies like backup restoration or file retrieval. It's pretty low maintenance. Symantec is there when your IT infrastructure needs it
Overall the support that we have received from Carbon Black has been a very positive experience. This was especially true when we were in the evaluation (POC) period and needed them to meet with us on a frequent basis. Additionally when we have had technical questions regarding deployment via SCCM, we were able to find the answers we needed by contacting their Support team.
Support is completely awful! You can never get anyone to help if you can even find a number to call. The support web portal is a joke and their response time if you're even able to submit a ticket is ridiculously slow.
We evaluated 3 other competitors and determined that Cb Defense was the best "bang for the buck" when it comes to Next-Generation Anti Virus. Their support (and sales) teams have been very helpful and offered a tremendous level of transparency. Our sales representative went above and beyond to work with us on making sure that the pricing fit in our budget. One of the other competitors that we reached out to never even contacted us back so they were immediately eliminated as a possible AV solution.
Symantec Endpoint Security seems to be a more mature solution compared with CrowdStrike, particularly when CS was just recently getting their USB blocking functionality rolled out for macOS endpoints this year. Another differentiator with CrowdStrike is that Symantec ES still provides both on-demand scanning & real-time signature-based detection in addition to solely real-time machine learning detection whereas on-demand scanning and signatures are not available on CrowdStrike. This means there is a doubt as to whether we can use CS to comply with some of our PCI DSS obligations which specifically require the use of signature-based antivirus solutions.
It actually stooped a memory scraper from stealing credit card data from our POS system. The casino was bought from awhile back, so coming into this place 4 years ago, we had a flat network. Not good with POS System. Well, a memory scraper was released (employee downloaded a game) and Cb Defense just killed it... This was before a live response, so we pulled the system from the network.
I can't really say anything negative, at least from an ROI point of view.
