Carbonite Safe is a personal cloud backup solution offered on pricing tiers to backup a single computer to multiple computers, to an insfrastructure consisting of endpoints and servers. Users of the former Mozy product (an online data backup service which allows users to back up their hard drive and, in the event of a computer catastrophe, perform a full restore of all files) are migrated to Carbonite Safe. Mozy was acquired by Carbonite from Dell in March 2018.
$83.99
per year
CrashPlan
Score 7.7 out of 10
N/A
CrashPlan® provides secure, scalable, and straightforward endpoint data backup, to help organizations recover from any worst-case scenario, whether it is a disaster, simple human error, a stolen laptop, ransomware, or an as-of-yet-undiscovered calamity.
N/A
Pricing
Carbonite Safe
CrashPlan
Editions & Modules
Basic
$83.99
per year
Plus
$119.99
per year
Prime
$149.99
per year
No answers on this topic
Offerings
Pricing Offerings
Carbonite Safe
CrashPlan
Free Trial
No
Yes
Free/Freemium Version
No
No
Premium Consulting/Integration Services
No
No
Entry-level Setup Fee
No setup fee
No setup fee
Additional Details
—
Discount available for annual billing.
More Pricing Information
Community Pulse
Carbonite Safe
CrashPlan
Considered Both Products
Carbonite Safe
Verified User
Anonymous
Chose Carbonite Safe
The competitors offer a cloud solution, but in more of a clouded document management way. There is no way to live edit files with Carbonite Safe. Dropbox and OneDrive offer you the ability to open the file and use it from the cloud.
Carbonite Safe is the only one that I know of that is autonomous. The other solutions require the user to place things in a certain spot or to copy it manually. Carbonite Safe is "set it and forget it".
We originally used a backup product from Microsoft. It was so glitchy and difficult to set up. We spent a lot of time on the phone with their tech team trying to get it to work. They would come up with different reasons and fixes but in the end, it couldn't do the job so we …
Carbonite Safe is a great solution for startup entities. It ranks nicely with Acronis and Carbonite Server Backup. Carbonite Safe is very good for backing up workstations including home computers. This is a good solution for home office users. Acronis does image level backups …
Amazon Cloud Drive deleted TONS of photos I backed up years ago. I'll never trust it again. I liked Dropbox better than Box b/c of its interface and intuitiveness. Google Drive is easy but doesn't back up automatically.
Mozy Pro is a great product for entry level and small businesses. It provides simple, effective backups with little to no technical expertise being required by the end users to benefit from it. I found that Code42's CrashPlan, was better when our storage needs increased …
Mozy provides more enterprise features such as AD integration, but Crashplan has better plans when backing up large amounts of data. Additionally when restoring data, Crashplan displays file versions as a drill down on each file making it easy to find a specific version you are …
While Mozy Pro gets the job done, Cloudberry is better for business. Cloudberry provides backing up to Amazon Web services, however, requires a higher level tech set it up. Crashplan has also been great and is unlimited.
I have used different products such as Carbonite, Unitrends and Datto. Mozy is on a very similar level as Carbonite but has been more reliable overall from my experience. Unitrends and Datto have more complete products that offer a strong combination for local and cloud backup …
I haven't used any other products in the cloud backup market. We chose Mozy because at the time they had the most robust central management console. Pricing with Mozy was going to be cheaper in the long run. Brand recognition also had something to do with it.
CrashPlan (in my specific case the CrashPlan Pro or CrashPlan for Small Business (there seems to be somewhat of an ongoing identity crisis with the products) is significantly lower overhead, in terms of cost and complexity, when compared to the other two products I have …
Mostly the price is what drew me to CrashPlan -others I have used are expensive per GB storage and difficult to manage. Carbonite was costing $1000.00 a year for 1 server with 2 TB of data. CrashPlan helps keep down the cost and the client spends much less time paying me to …
Both of the entries I put need a dedicated VM or physical server to be utilized. VEEAM can be installed as a VM or on a physical server, but Unitrends has a dedicated server needed as a purchased product in order to get the backups running. CrashPlan is a simple install on any …
Unitrends is our primary backup solution here at my place of employment, and I have no complaints. It does on-prem backups to a storage pool and with that, we chose not to also use Unitrends could storage as the cost was pretty high. Crashplan has a low cost and we were …
Both AppAssure and Acronis Disaster Recovery Service was used in the IT business management firm in which I worked. AppAssure required off sight storage. It was challenging in that the size of offsite storage was an additional cost and rolling up could take hours. Restoring …
I have used SOS online backup. SOS might have had some advantages and was fairly easy to use, especially when searching for files. This is not to say that Code42 is difficult. But I did not feel that using SOS was justified given the exorbitant pricing scheme used by SOS.
We've been using Nakivo and Code42 together. It works great as we are able to have the peace of mind of having data backed up offsite (Code42) and locally (Nakivo) I found this combo worked better than the costly and complicated setup of both Unitrends and Zerto. My biggest …
Have used Veritas, Symantec, Mozy, and Carbonite. Veritas and Symantec Backup Exec from my tape days, and Mozy and Carbonite when I wanted to move to a modern backup service. Code42's interface, cost, simplicity of use, versioning, security, and low-impact sold me. No contest …
I formerly used SOS Online Backup. It was a very similar system, originally offering unlimited backups at a price similar to Code42. After more than a year of backups, SOS informed me that they'd be reducing my storage from unlimited to 2tb, and, increasing my monthly rate by …
The main advantage that CrashPlan has on competing services is it's ability to back up network drives and keep your backup archives indefinitely. While Backblaze costs significantly less ($50/year/computer vs. $10/year/computer - or $120/year/computer), it does not have the …
OneDrive is not a good backup solution for endpoints. It is for storing a few files and sharing those files but not for business backup. Druva is a very good product that we never had any problems with and I'm not exactly sure why we switched from it. Code42 has some extra …
For our business model, Carbonite was not as economical. CrashPlan offered unlimited backup and unlimited deleted file retention for similar cost. Additionally, we had better results with support during evaluation with CrashPlan.
I have used several tape drives over the years with Symantec Backup Exec. Tapes have so many negatives associated with them, I would never recommend them as a backup system. I have also tried a couple of other disk based backup systems. Compared to all other backup solutions …
CrashPlan just makes backups simple. It's LDAP integration isn't locked in to only AD (i.e., Commvault) and the product is much more solid and reliable than the end user portion of Tivoli's CDP offering that was replaced in our environment by CrashPlan. I can't stress enough …
We compared CrashPlan with other choices and they were either too expensive or didn't have the backup capacity we required at the time. For lack of a better solution, we were very close to signing with Mozy, and this was years ago when CrashPlan was still a new player in the …
I like Crashplan's centralized nature and flexibility with support for all platforms. Their support has been the best of all other competitors' solutions.
I have not used the product, but it appears to be in the same league as the Crashplan product. I tend to think Crashplan is better only because of naivete of the other product and the fact that the entire experience with Crashplan has been fantastic from setup to updating to …
We use Windows Server to backup our in-house associates as they are connecting to the domain and it is easy to keep track of. Our remote associates do not connect to the domain as often so we had to find a solution to enable us to get a secure, accurate backup of their data. …
CrashPlan demonstrated a more advanced development than other products we were evaluating. A number of them didn't compress and dedupe, which affected performance on the machine as well as the network. The controls and reporting of crashplan were way more intuitive and …
We looked at file sync solutions that require an end user to move data independently, and two major things stuck out:
1. The human error factor was high. You cannot trust people to move files, even if they are important or they've agreed to move them on a certain schedule, and …
As described earlier I would warn prospective users of their past behavior in terms of changing plan structures regardless of impact to their customers. But they did provide an expedited method to migrate your data to other backup service providers, and their product is high quality so it balances out somewhat. With that in mind Mozy has positioned itself well for both the individual and the corporate markets, and works well in both environments. Their integration with AD and administrative features do make them attractive as a corporate tool (enterprise version). In the end though, especially for the individual or small business, it may come down to how much data you need backed up. Mozy is definitely not the cheapest option on the market
This is a great Cloud backup solution. The cost is low, the bandwidth is managed well within the application, and the footprint for the client on a machine is very small and provides a notification menu icon with info about what is happening now or very recently. This does not backup to anything locally, so if that is a requirement, it will not meet that need. It used to be able to backup from one machine to another remote machine at one time, but now it is only cloud-based.
It is so easy to see what files are backed up according to the color dots next to the files. Green indicates backed up and brown indicates that it will be backed up on the next round.
We get email updates from Carbonite to help us stay current on our usage.
I am confident that our files are backed up and can be easily be recovered. I have been through the process and was able to regain just the files I needed.
Code42 is the most affordable backup system offering unlimited storage that I could find. I came from SOS Online Backup, which I ultimately decided to drop after my monthly rate for their unlimited plan increased by 20x.
With Code42's unlimited storage option, I don't have to worry about the fact that my backups are significant in space. As a photographer with thousands of images at stake, I need to run large backups often.
Code42 runs continuously and silently in the background of my desktop computer. It is truly "set and go", so I don't have to think about it when I'm away. It runs until the designated drive has been fully backed up to my cloud storage. It will then automatically email me once the backup is complete (or, it will email me if it encounters any errors).
Customer service is above par. Anytime I need help, a chat agent is available (chat is my communication preference), they are always friendly, and go above and beyond to resolve my needs.
I would like to see backups for programs that I have installed on my machine. For instance I use Adobe CS6 and MS Office among other things. Instead of having to reinstall all these programs on my new machine, I would love for Mozy to be able to save the programs somehow and I can restore them as they were on the old machine with the same almost one-click process that I use to restore files. Basically like Time Machine, but for Windows.
The CrashPlan program installed on your computer is Java-based vs. a native application. While this makes development for CrashPlan easier, there are a lot of drawbacks to Java programs including more resources usage, less stability, and overall more clunky interface.
While this was also in the Pros category - CrashPlan is an extremely powerful and flexible program, which adds a great deal of complexity. Setting up CrashPlan isn't always a simple procedure, and depending on the complexity of your backup set, can take a while to tinker around with the settings to get everything to work properly.
The CrashPlan desktop program consists of a Java program front end, as well as a backend service - there are times when the backend service will crash, and the front end Java program will refuse to load. Typically, restarting the service or restarting the computer will resolve the issue, but sometimes more in-depth troubleshooting is required.
Perhaps one of the biggest downsides to CrashPlan is its price - at $10/month/computer CrashPlan is more than double the price of some existing backup services such as Backblaze (priced at $50/year/computer). To add salt to the wound, about a year and a half ago, CrashPlan discontinued their consumer options - which were very reasonably priced at $60/year for a single computer or a family plan priced at $150/year for up to 10 computers. When these options were discontinued, the cost of backing up with CrashPlan was effectively doubled for the same feature set.
Along with the previous example, CrashPlan had the option to back up to a remote machine on a different network with a free Crashplan account. This option was eliminated when the consumer line of services were discontinued.
While the backup service provided by CrashPlan are still first in class, the above two controversial changes have broken some trust between CrashPlan and its clients.
For the clients we have using this service, we fully plan to renew the subscription. However, that may change as our client's business grows and they have a need to add visualization and other server types to their environment
Out of all the vendor we deal with they are one of the best when it comes to customers service. Reliable,you can reach them by telephone easily, Great overall can not say anything to the contrary. Usibility is excellent. I recommend them highly whether you need a simple backup ofr more complex for servers etc.
I have not had to utilize Carbonite Safe support too often, but they have always been very good. There are very few technical issues so their support does not come in handy, unless one needs assistance with installation or setup. In cases when it is needed, my support tickets with Carbonite Safe have always gone well.
Friendly and knowledgeable support team available to assist with this product. Code 42 (formerly CrashPlan) offers unlimited storage options for reasonable costs, so you really can't go wrong with this product. They have been a reliable resource for our company, and I would recommend to others looking for an easy setup with unlimited storage.
Mozy Pro is a great product for entry level and small businesses. It provides simple, effective backups with little to no technical expertise being required by the end users to benefit from it. I found that Code42's CrashPlan, was better when our storage needs increased dramatically, and users wanted a fresher interface than Mozy offered. We outgrew it, essentially. For small businesses, Mozy is tough to beat, but as you venture into the Enterprise market, Code42's product might be a better fit.
CrashPlan (in my specific case the CrashPlan Pro or CrashPlan for Small Business (there seems to be somewhat of an ongoing identity crisis with the products) is significantly lower overhead, in terms of cost and complexity, when compared to the other two products I have evaluated/used. The downsides are that it is also significantly less functional than the other products. CrashPlan is, as I have said a good value simple point solution.
Tremendous cost savings as the amount of data you backup doesn't impact cost. One flat rate!
Implementation time was minimal and requires little to no maintenance. Since installation, I've not had to correct or fix any issues. It just works.
We opted to supplement Code42 with another solution that allowed us to backup data to a local repository due to the amount for data that changes in our firm.
