Carbonite Safe vs. Dropbox

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Carbonite Safe
Score 8.9 out of 10
N/A
Carbonite Safe is a personal cloud backup solution offered on pricing tiers to backup a single computer to multiple computers, to an insfrastructure consisting of endpoints and servers. Users of the former Mozy product (an online data backup service which allows users to back up their hard drive and, in the event of a computer catastrophe, perform a full restore of all files) are migrated to Carbonite Safe. Mozy was acquired by Carbonite from Dell in March 2018.
$83.99
per year
Dropbox
Score 8.2 out of 10
N/A
Dropbox is a cloud storage solution, equipped with features that help users to save time, improve productivity, and collaborate with others. Users can edit PDFs, share videos, sign documents, and collaborate with stakeholders without leaving Dropbox.
$9.99
per month
Pricing
Carbonite SafeDropbox
Editions & Modules
Basic
$83.99
per year
Plus
$119.99
per year
Prime
$149.99
per year
Plus
$9.99
per month
Essentials
$18
per month
Business
$20
per month per user
Business Plus
$26
per month per user
Basic
Free
Offerings
Pricing Offerings
Carbonite SafeDropbox
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
Carbonite SafeDropbox
Considered Both Products
Carbonite Safe
Chose Carbonite Safe
The competitors offer a cloud solution, but in more of a clouded document management way. There is no way to live edit files with Carbonite Safe. Dropbox and OneDrive offer you the ability to open the file and use it from the cloud.
Chose Carbonite Safe
Ease of use. Carbonite Safe is superior when it comes to this. Again customer service. You can not beat their staff or technicians.
Chose Carbonite Safe
Carbonite Safe is the only one that I know of that is autonomous. The other solutions require the user to place things in a certain spot or to copy it manually. Carbonite Safe is "set it and forget it".
Chose Carbonite Safe
We originally used a backup product from Microsoft. It was so glitchy and difficult to set up. We spent a lot of time on the phone with their tech team trying to get it to work. They would come up with different reasons and fixes but in the end, it couldn't do the job so we …
Chose Carbonite Safe
Carbonite Safe is a great solution for startup entities. It ranks nicely with Acronis and Carbonite Server Backup. Carbonite Safe is very good for backing up workstations including home computers. This is a good solution for home office users. Acronis does image level backups …
Chose Carbonite Safe
We use Mozy in this client setting because he was more familiar with the user interface and workflow than the other products.
Chose Carbonite Safe
Amazon Cloud Drive deleted TONS of photos I backed up years ago. I'll never trust it again. I liked Dropbox better than Box b/c of its interface and intuitiveness. Google Drive is easy but doesn't back up automatically.
Chose Carbonite Safe
Mozy Pro is a great product for entry level and small businesses. It provides simple, effective backups with little to no technical expertise being required by the end users to benefit from it. I found that Code42's CrashPlan, was better when our storage needs increased …
Chose Carbonite Safe
Mozy was the easiest to administer and setup.
Chose Carbonite Safe
Mozy provides more enterprise features such as AD integration, but Crashplan has better plans when backing up large amounts of data. Additionally when restoring data, Crashplan displays file versions as a drill down on each file making it easy to find a specific version you are …
Chose Carbonite Safe
While Mozy Pro gets the job done, Cloudberry is better for business. Cloudberry provides backing up to Amazon Web services, however, requires a higher level tech set it up. Crashplan has also been great and is unlimited.
Chose Carbonite Safe
I have used different products such as Carbonite, Unitrends and Datto. Mozy is on a very similar level as Carbonite but has been more reliable overall from my experience. Unitrends and Datto have more complete products that offer a strong combination for local and cloud backup …
Chose Carbonite Safe
I haven't used any other products in the cloud backup market. We chose Mozy because at the time they had the most robust central management console. Pricing with Mozy was going to be cheaper in the long run. Brand recognition also had something to do with it.
Dropbox
Chose Dropbox
Google drive's privacy is like way worse.
Chose Dropbox
Dropbox is more user friendly for file storage when you want to open and make notes on pdf etc.
Chose Dropbox
I think Dropbox is better and also better priced. They are quite different to what Dropbox is used for but I do use we transfer once in a while when people don't have access or an account with Dropbox
Chose Dropbox
I like to use OneDrive for photos/log-term storage. It gives me more storage space but seems to take longer to sync than Dropbox. That's why I use Dropbox for file sharing, current work, and photos that I'm using at this moment. I had Dropbox first because I had the free …
Chose Dropbox
Reliability, precise and seamless synchronisation are the top features that make Dropbox my preferred choice.
Chose Dropbox
Dropbox has been around for quite some time and I feel like it's a pretty trustworthy and long lasting platform. I'm thankful that I still have files saved over the past 10 years that are easily accessible to me.
Chose Dropbox
I use Google Drive for personal projects (although frankly, I have a personal account on Dropbox too). I don't think I'd ever use Google Drive for a professional project.
Chose Dropbox
It is good, but sometimes I just feel good about using the apple product since I have the iphone and imac. But whenever I use Dropbox I am reminded that I could do everything I am doing there within Dropbox and that I typically feel more comfortable that my files are safe.
Chose Dropbox
Dropbox is somehow easier to use, it is lighter and faster. Also the UX is more understandable and clear to me. I used Google Drive because it was a standard with one of my clients... But I really didn't like it. I truly hope, I will not be forced to use it again.
Chose Dropbox
Dropbox provides a much larger amount of storage, a wide range of file acceptance, and a more direct integration into our devices. Although Google Drive is useful, it has too many limitations for our business to use in the quantity and quality we want. Google Drive also mostly …
Chose Dropbox
Dropbox is strong in terms of navigability and storage. However, Google Drives proves stronger for collaborating on live documents
Chose Dropbox
sharepoint does not connect with file explorer like Dropbox does. it is more difficult to work on files in sharepoint as well as you edit them in the browser, rather than through another application. for example: on sharepoint, an excel spreadsheet can only be edited through …
Chose Dropbox
Compares well. The two work very similarly on my MacOS latop, but I feel Dropbox has the edge on mobile devices. Google Drive web interface seems more intuitive and it's easier to share files and links to files. Both are comparable with price and storage options. Would be good …
Chose Dropbox
I like the Dropbox because it’s convenient and Photo Booth should be added. My Photo Booth is free right now and I wish Dropbox was free because this is a little too expensive. I feel like the price is a little too outstanding I wish they would lower it because this don’t make …
Chose Dropbox
I started on Dropbox before any of these. I hate OneDrive as it constantly crashes. Google Drive enables collaboration simultaneously, as does Teams, but the limited formatting options in Google's version of Word drives me nuts. With Teams - because I didn't create the files …
Chose Dropbox
You can create an account easily and begin storing files but an account is not required in order to access them the way it is on some of these other programs. Also, any type of file can be easily stored and downloaded to a device with Dropbox, but some of these attempt to …
Chose Dropbox
The above products have good features but have some functionality missing in each of them. In comparison, Dropbox has all of them included in it which is very helpful.
Chose Dropbox
It is [...] easy to navigate. You don't have a learning curve with Drive. I selected Dropbox because I did not select Dropbox. It is my organization's native cloud storage so I had to deal with it. I am not mad, also not disappointed, but also not happy.
Chose Dropbox
A bit less integrated than iCloud or OneDrive, but the company has focused on this aspect since day one. I have always used it and trust it.
Features
Carbonite SafeDropbox
Data Center Backup
Comparison of Data Center Backup features of Product A and Product B
Carbonite Safe
8.8
Ratings
5% above category average
Dropbox
-
Ratings
Universal recovery10.00 Ratings00 Ratings
Instant recovery3.40 Ratings00 Ratings
Recovery verification9.80 Ratings00 Ratings
Business application protection9.00 Ratings00 Ratings
Multiple backup destinations10.00 Ratings00 Ratings
Incremental backup identification9.80 Ratings00 Ratings
Backup to the cloud9.50 Ratings00 Ratings
Deduplication and file compression9.00 Ratings00 Ratings
Snapshots10.00 Ratings00 Ratings
Flexible deployment8.80 Ratings00 Ratings
Management dashboard8.80 Ratings00 Ratings
Platform support8.80 Ratings00 Ratings
Retention options6.10 Ratings00 Ratings
Encryption9.90 Ratings00 Ratings
Enterprise Backup
Comparison of Enterprise Backup features of Product A and Product B
Carbonite Safe
8.5
Ratings
4% above category average
Dropbox
-
Ratings
Continuous data protection8.40 Ratings00 Ratings
Replication8.30 Ratings00 Ratings
Operational reporting and analytics7.00 Ratings00 Ratings
Malware protection9.00 Ratings00 Ratings
Multi-location capabilities8.20 Ratings00 Ratings
Ransomware Recovery10.00 Ratings00 Ratings
File Sharing & Management
Comparison of File Sharing & Management features of Product A and Product B
Carbonite Safe
-
Ratings
Dropbox
7.8
Ratings
7% below category average
Versioning00 Ratings7.50 Ratings
Video files00 Ratings7.80 Ratings
Audio files00 Ratings7.90 Ratings
Document collaboration00 Ratings7.70 Ratings
Access control00 Ratings7.80 Ratings
File search00 Ratings7.60 Ratings
Device sync00 Ratings8.10 Ratings
Cloud Storage Security & Administration
Comparison of Cloud Storage Security & Administration features of Product A and Product B
Carbonite Safe
-
Ratings
Dropbox
7.9
Ratings
9% below category average
User and role management00 Ratings7.80 Ratings
File organization00 Ratings8.10 Ratings
Device management00 Ratings7.90 Ratings
Cloud Storage Platform
Comparison of Cloud Storage Platform features of Product A and Product B
Carbonite Safe
-
Ratings
Dropbox
8.0
Ratings
6% below category average
Performance00 Ratings7.50 Ratings
Reliability00 Ratings8.30 Ratings
Storage Reports00 Ratings8.20 Ratings
Best Alternatives
Carbonite SafeDropbox
Small Businesses
Cove Data Protection
Cove Data Protection
Score 9.9 out of 10
SugarSync
SugarSync
Score 5.8 out of 10
Medium-sized Companies
Bacula Enterprise
Bacula Enterprise
Score 9.2 out of 10
Druva Security Cloud
Druva Security Cloud
Score 9.7 out of 10
Enterprises
Bacula Enterprise
Bacula Enterprise
Score 9.2 out of 10
Druva Security Cloud
Druva Security Cloud
Score 9.7 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
Carbonite SafeDropbox
Likelihood to Recommend
8.9
(0 ratings)
8.0
(0 ratings)
Likelihood to Renew
5.9
(0 ratings)
6.7
(0 ratings)
Usability
8.8
(0 ratings)
7.5
(0 ratings)
Availability
-
(0 ratings)
6.7
(0 ratings)
Performance
-
(0 ratings)
6.0
(0 ratings)
Support Rating
10.0
(0 ratings)
7.4
(0 ratings)
Online Training
-
(0 ratings)
8.2
(0 ratings)
Implementation Rating
-
(0 ratings)
7.5
(0 ratings)
Configurability
-
(0 ratings)
6.4
(0 ratings)
Product Scalability
-
(0 ratings)
6.6
(0 ratings)
User Testimonials
Carbonite SafeDropbox
Likelihood to Recommend
As described earlier I would warn prospective users of their past behavior in terms of changing plan structures regardless of impact to their customers. But they did provide an expedited method to migrate your data to other backup service providers, and their product is high quality so it balances out somewhat. With that in mind Mozy has positioned itself well for both the individual and the corporate markets, and works well in both environments. Their integration with AD and administrative features do make them attractive as a corporate tool (enterprise version). In the end though, especially for the individual or small business, it may come down to how much data you need backed up. Mozy is definitely not the cheapest option on the market
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Dropbox is great for everyone. Data on a hard drive is no longer secure. Learned the hard way when a hard drive fried. It's great for families, students, artists, entrepreneurs, consultants, small businesses, startups, graphic designers, and photographers. Did I leave anyone out?
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Pros
  • It is so easy to see what files are backed up according to the color dots next to the files. Green indicates backed up and brown indicates that it will be backed up on the next round.
  • We get email updates from Carbonite to help us stay current on our usage.
  • I am confident that our files are backed up and can be easily be recovered. I have been through the process and was able to regain just the files I needed.
Read full review
  • Ensures documents are up to date, even with multiple users accessing the same documents.
  • I love that if a team member accidentally deletes a file, I can find it and restore it.
  • I like that I can edit from the web or have the app downloaded.
Read full review
Cons
  • I would like to see backups for programs that I have installed on my machine. For instance I use Adobe CS6 and MS Office among other things. Instead of having to reinstall all these programs on my new machine, I would love for Mozy to be able to save the programs somehow and I can restore them as they were on the old machine with the same almost one-click process that I use to restore files. Basically like Time Machine, but for Windows.
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  • I’d like to be able to hover over an image/document and have it expand/enlarge without actually opening it
  • I’d love to see a carousel that lets me thumb through more quickly
  • I’m almost always in thumbnail view. I’d like to see them re-organize automatically when something is moved or deleted instead of leaving an empty space.
  • AI options for photo editing.
  • Easier pdf markups
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Likelihood to Renew
For the clients we have using this service, we fully plan to renew the subscription. However, that may change as our client's business grows and they have a need to add visualization and other server types to their environment
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Even though it has its shortcomings, Dropbox is an exceptionally useful product for simple file sharing. It’s intelligent design and user-friendly interface have continued to facilitate project completion. However, as we expand, we will probably look to other solutions for storage and sharing as we undertake larger and more intensely collaborative projects
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Usability
Out of all the vendor we deal with they are one of the best when it comes to customers service. Reliable,you can reach them by telephone easily, Great overall can not say anything to the contrary. Usibility is excellent. I recommend them highly whether you need a simple backup ofr more complex for servers etc.
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It works extremely well, and we have never had any issues with connecting or sharing files. It's very easy to use, and any team member can share, add, and delete files to a virtual drive. This is extremely helpful, and it's an amazing tool to use, ensuring everyone can connect and work together effectively.
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Performance
No answers on this topic
Dropbox is really useful, you can access any file from anywhere and you can upload and even edit files online, but, sometimes it can be slow. Downloading, uploading, and syncing is a bit slow, it can take several minutes. Furthermore, the search engine for large amounts of data can be slow too and it is not powerful.
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Support Rating
I have not had to utilize Carbonite Safe support too often, but they have always been very good. There are very few technical issues so their support does not come in handy, unless one needs assistance with installation or setup. In cases when it is needed, my support tickets with Carbonite Safe have always gone well.
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They immediately responded like in an example that I gave where one of our staff members accidentally deleted the whole Special Hope Network Dropbox, we immediately contacted Dropbox they walked us through the steps of how to retrieve the information and luckily enough we were able to retrieve the entire Dropbox and we have had back and forth with Dropbox on what to do when an employee leaves how to remove them how to add another employee.
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Online Training
No answers on this topic
I did not personally take any training for Dropbox so I am self taught but I know when our Vice President selected Dropbox, he personally did do some training modules on it and I'm assuming it was very easy and simple to understand since he now acts like he is a pro at it!
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Implementation Rating
No answers on this topic
I needed to stay current in improving my daily operations. Dropbox
was suggested to me by a former colleague two-years ago and I've been using it just fine ever since.
Read full review
Alternatives Considered
Mozy Pro is a great product for entry level and small businesses. It provides simple, effective backups with little to no technical expertise being required by the end users to benefit from it. I found that Code42's CrashPlan, was better when our storage needs increased dramatically, and users wanted a fresher interface than Mozy offered. We outgrew it, essentially. For small businesses, Mozy is tough to beat, but as you venture into the Enterprise market, Code42's product might be a better fit.
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I prefer the layout and visual aspect of Dropbox as it mirrors my files on my computer. I feel that I am more organized, and it's easier to find my files in Dropbox than it was with Google Drive.
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Scalability
No answers on this topic
bc i think box.com is better and more affordable
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Return on Investment
  • Mozy is very affordable and pricing is very flexible and easy to add more space when needed. This allows us to only pay for what we need.
  • Having our critical files protected is the most important thing. The fact that it doesn't cost much for us to do that is just a bonus.
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  • I access my Dropbox account from anywhere—any computer, my smartphone —is very accessible while still secure.
  • I would like it to be more editable with existing projects. This could be just me.
  • I would like it to integrate better with other systems, such as email and Office.
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ScreenShots

Dropbox Screenshots

Screenshot of the action bar, that sits across the browser page can be used to record the screen, edit PDFs, upload files, create folders, get signatures, or send and track documents.Screenshot of Dropbox Replay, that lets collaborators leave frame-accurate feedback and markups directly on project files.Screenshot of Dropbox Capture, which can be used to take screen recordings, screenshots, and GIFs with one click and share them with a link.Screenshot of the interface where Dropbox lets users upload, edit, send, and sign PDFs in one place.