Carbonite Safe vs. Hyper Private Access

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Carbonite Safe
Score 8.9 out of 10
N/A
Carbonite Safe is a personal cloud backup solution offered on pricing tiers to backup a single computer to multiple computers, to an insfrastructure consisting of endpoints and servers. Users of the former Mozy product (an online data backup service which allows users to back up their hard drive and, in the event of a computer catastrophe, perform a full restore of all files) are migrated to Carbonite Safe. Mozy was acquired by Carbonite from Dell in March 2018.
$83.99
per year
Hyper Private Access
Score 10.0 out of 10
Small Businesses (1-50 employees)
HPA is a Business VPN, or Virtual Private Network, presented as a secret, safe tunnel on the internet that companies can use to keep their online stuff private and secure.N/A
Pricing
Carbonite SafeHyper Private Access
Editions & Modules
Basic
$83.99
per year
Plus
$119.99
per year
Prime
$149.99
per year
No answers on this topic
Offerings
Pricing Offerings
Carbonite SafeHyper Private Access
Free Trial
NoYes
Free/Freemium Version
NoYes
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeOptional
Additional Details
More Pricing Information
Community Pulse
Carbonite SafeHyper Private Access
Considered Both Products
Carbonite Safe
Chose Carbonite Safe
The competitors offer a cloud solution, but in more of a clouded document management way. There is no way to live edit files with Carbonite Safe. Dropbox and OneDrive offer you the ability to open the file and use it from the cloud.
Chose Carbonite Safe
Ease of use. Carbonite Safe is superior when it comes to this. Again customer service. You can not beat their staff or technicians.
Chose Carbonite Safe
Carbonite Safe is the only one that I know of that is autonomous. The other solutions require the user to place things in a certain spot or to copy it manually. Carbonite Safe is "set it and forget it".
Chose Carbonite Safe
We originally used a backup product from Microsoft. It was so glitchy and difficult to set up. We spent a lot of time on the phone with their tech team trying to get it to work. They would come up with different reasons and fixes but in the end, it couldn't do the job so we …
Chose Carbonite Safe
Carbonite Safe is a great solution for startup entities. It ranks nicely with Acronis and Carbonite Server Backup. Carbonite Safe is very good for backing up workstations including home computers. This is a good solution for home office users. Acronis does image level backups …
Chose Carbonite Safe
We use Mozy in this client setting because he was more familiar with the user interface and workflow than the other products.
Chose Carbonite Safe
Amazon Cloud Drive deleted TONS of photos I backed up years ago. I'll never trust it again. I liked Dropbox better than Box b/c of its interface and intuitiveness. Google Drive is easy but doesn't back up automatically.
Chose Carbonite Safe
Mozy Pro is a great product for entry level and small businesses. It provides simple, effective backups with little to no technical expertise being required by the end users to benefit from it. I found that Code42's CrashPlan, was better when our storage needs increased …
Chose Carbonite Safe
Mozy was the easiest to administer and setup.
Chose Carbonite Safe
Mozy provides more enterprise features such as AD integration, but Crashplan has better plans when backing up large amounts of data. Additionally when restoring data, Crashplan displays file versions as a drill down on each file making it easy to find a specific version you are …
Chose Carbonite Safe
While Mozy Pro gets the job done, Cloudberry is better for business. Cloudberry provides backing up to Amazon Web services, however, requires a higher level tech set it up. Crashplan has also been great and is unlimited.
Chose Carbonite Safe
I have used different products such as Carbonite, Unitrends and Datto. Mozy is on a very similar level as Carbonite but has been more reliable overall from my experience. Unitrends and Datto have more complete products that offer a strong combination for local and cloud backup …
Chose Carbonite Safe
I haven't used any other products in the cloud backup market. We chose Mozy because at the time they had the most robust central management console. Pricing with Mozy was going to be cheaper in the long run. Brand recognition also had something to do with it.
Hyper Private Access
Chose Hyper Private Access
Features and ease of implementation. Unlike other options, Hyper Private Access offers comprehensive protection for sensitive data while being user-friendly, which was a crucial factor in our decision-making process. It stands out due to its scalability and flexibility when …
Features
Carbonite SafeHyper Private Access
Data Center Backup
Comparison of Data Center Backup features of Product A and Product B
Carbonite Safe
8.8
Ratings
6% above category average
Hyper Private Access
-
Ratings
Universal recovery10.00 Ratings00 Ratings
Instant recovery3.50 Ratings00 Ratings
Recovery verification9.70 Ratings00 Ratings
Business application protection9.00 Ratings00 Ratings
Multiple backup destinations10.00 Ratings00 Ratings
Incremental backup identification9.70 Ratings00 Ratings
Backup to the cloud9.50 Ratings00 Ratings
Deduplication and file compression9.00 Ratings00 Ratings
Snapshots10.00 Ratings00 Ratings
Flexible deployment8.80 Ratings00 Ratings
Management dashboard8.80 Ratings00 Ratings
Platform support8.80 Ratings00 Ratings
Retention options6.20 Ratings00 Ratings
Encryption9.90 Ratings00 Ratings
Enterprise Backup
Comparison of Enterprise Backup features of Product A and Product B
Carbonite Safe
8.5
Ratings
4% above category average
Hyper Private Access
-
Ratings
Continuous data protection8.40 Ratings00 Ratings
Replication8.40 Ratings00 Ratings
Operational reporting and analytics7.00 Ratings00 Ratings
Malware protection9.00 Ratings00 Ratings
Multi-location capabilities8.20 Ratings00 Ratings
Ransomware Recovery10.00 Ratings00 Ratings
Identity Management
Comparison of Identity Management features of Product A and Product B
Carbonite Safe
-
Ratings
Hyper Private Access
10.0
Ratings
12% above category average
Multi-Factor Authentication00 Ratings10.00 Ratings
Zero Trust Security
Comparison of Zero Trust Security features of Product A and Product B
Carbonite Safe
-
Ratings
Hyper Private Access
9.5
Ratings
2% above category average
Continuous Verification00 Ratings9.00 Ratings
Admin Access Control00 Ratings10.00 Ratings
Network Data Encryption00 Ratings10.00 Ratings
Network Topology Mapping00 Ratings9.00 Ratings
Best Alternatives
Carbonite SafeHyper Private Access
Small Businesses
Cove Data Protection
Cove Data Protection
Score 9.9 out of 10
ThreatLocker
ThreatLocker
Score 9.5 out of 10
Medium-sized Companies
Bacula Enterprise
Bacula Enterprise
Score 9.2 out of 10
Palo Alto Networks Prisma Access
Palo Alto Networks Prisma Access
Score 8.9 out of 10
Enterprises
Bacula Enterprise
Bacula Enterprise
Score 9.2 out of 10
Palo Alto Networks Prisma Access
Palo Alto Networks Prisma Access
Score 8.9 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
Carbonite SafeHyper Private Access
Likelihood to Recommend
8.9
(0 ratings)
10.0
(0 ratings)
Likelihood to Renew
5.9
(0 ratings)
-
(0 ratings)
Usability
8.8
(0 ratings)
-
(0 ratings)
Support Rating
10.0
(0 ratings)
-
(0 ratings)
User Testimonials
Carbonite SafeHyper Private Access
Likelihood to Recommend
As described earlier I would warn prospective users of their past behavior in terms of changing plan structures regardless of impact to their customers. But they did provide an expedited method to migrate your data to other backup service providers, and their product is high quality so it balances out somewhat. With that in mind Mozy has positioned itself well for both the individual and the corporate markets, and works well in both environments. Their integration with AD and administrative features do make them attractive as a corporate tool (enterprise version). In the end though, especially for the individual or small business, it may come down to how much data you need backed up. Mozy is definitely not the cheapest option on the market
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It is not necessary for a call center to use a secure network, but network admins need HPA. The reasoning behind this is that securing private access is so important.
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Pros
  • It is so easy to see what files are backed up according to the color dots next to the files. Green indicates backed up and brown indicates that it will be backed up on the next round.
  • We get email updates from Carbonite to help us stay current on our usage.
  • I am confident that our files are backed up and can be easily be recovered. I have been through the process and was able to regain just the files I needed.
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  • Zero Trust Access.
  • Business VPN.
  • Local Area Network on Public Network.
  • Secure Private Network.
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Cons
  • I would like to see backups for programs that I have installed on my machine. For instance I use Adobe CS6 and MS Office among other things. Instead of having to reinstall all these programs on my new machine, I would love for Mozy to be able to save the programs somehow and I can restore them as they were on the old machine with the same almost one-click process that I use to restore files. Basically like Time Machine, but for Windows.
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  • Customer Relation Management.
  • SharePoint.
  • Active Directory.
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Likelihood to Renew
For the clients we have using this service, we fully plan to renew the subscription. However, that may change as our client's business grows and they have a need to add visualization and other server types to their environment
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No answers on this topic
Usability
Out of all the vendor we deal with they are one of the best when it comes to customers service. Reliable,you can reach them by telephone easily, Great overall can not say anything to the contrary. Usibility is excellent. I recommend them highly whether you need a simple backup ofr more complex for servers etc.
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No answers on this topic
Support Rating
I have not had to utilize Carbonite Safe support too often, but they have always been very good. There are very few technical issues so their support does not come in handy, unless one needs assistance with installation or setup. In cases when it is needed, my support tickets with Carbonite Safe have always gone well.
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No answers on this topic
Alternatives Considered
Mozy Pro is a great product for entry level and small businesses. It provides simple, effective backups with little to no technical expertise being required by the end users to benefit from it. I found that Code42's CrashPlan, was better when our storage needs increased dramatically, and users wanted a fresher interface than Mozy offered. We outgrew it, essentially. For small businesses, Mozy is tough to beat, but as you venture into the Enterprise market, Code42's product might be a better fit.
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Features and ease of implementation. Unlike other options, Hyper Private Access offers comprehensive protection for sensitive data while being user-friendly, which was a crucial factor in our decision-making process. It stands out due to its scalability and flexibility when comparing Hyper Private Access to alternative solutions. Unlike competing products, Hyper Private Access adapts seamlessly to the evolving needs of our business, allowing for effortless expansion and customization as our requirements change over time. Hyper Private Access outperforms its counterparts by providing unparalleled reliability and uptime. While evaluating various options, we found that Hyper Private Access consistently delivers uninterrupted access to critical resources, minimizing downtime and ensuring uninterrupted operations, which was a crucial factor in our selection process.
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Return on Investment
  • Mozy is very affordable and pricing is very flexible and easy to add more space when needed. This allows us to only pay for what we need.
  • Having our critical files protected is the most important thing. The fact that it doesn't cost much for us to do that is just a bonus.
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  • Positive impact: With the implementation of Hyper Private Access, the financial performance of our business has significantly improved. Enhancing access to sensitive resources and information has improved our performance, increasing ROI and greater productivity.
  • Negative impact: Hyper Private Access appears to have had no adverse effect on our overall business objectives. However, the results obtained through ROI measurements indicate that this technology cannot achieve significant results and has created less productivity.
  • Positive impact: Hyper Private Access has directly contributed to improving the efficiency and effectiveness of our business operations. By enhancing the security of sensitive data and improving access to it, we have successfully reduced risks and increased the speed of strategic decision-making, directly leading to improved financial performance and overall ROI of our business.
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ScreenShots

Hyper Private Access Screenshots

Screenshot of Screenshot of Network Map