Carbonite Server

Overview
Product	Rating	Most Used By	Product Summary	Starting Price
Carbonite Server	Score 1.0 out of 10	N/A	Carbonite Server (also replacing the former EVault products acquired from Seagate in 2016) is a full backup and discovery solution. Designed to recover anything from a single file to an entire system with the click of a button, Carbonite Server users can protect virtually any type of file on both physical and virtual servers, NAS, SAN and external hard drives. The vendor’s value proposition is that their solution assures that users without an IT department and those that are the IT department…	$800.04 per year

Pricing

Carbonite Server

Editions & Modules

Power: $800.04
per year
Ultimate: 1,300.08
per year

Offerings

Pricing Offerings
Carbonite Server
Free Trial
Yes
Free/Freemium Version
No
Premium Consulting/Integration Services
No

Entry-level Setup Fee

No setup fee

Additional Details

Trial and paying customers have access to our valet install free of charge. Call and speak to a specialist who can remotely connect to your machine to ensure it's installed and configured correctly to protect your critical data.

More Pricing Information

Community Pulse
	Carbonite Server
Considered Both Products	Carbonite Server MN mike nugent Quality Manager Chose Carbonite Server We use Easus backup as our on site backup solution. Carbonite is definitely in line with what the industry is offering, with the added reliability of multiple offsite storage locations. I am not sure of a company with as good a reputation. Incentivized Helpful? Verified User Anonymous Chose Carbonite Server Carbonite Server's direction wasn't really for cloud companies as they are more specialized in robust local backup services. I'm a novice when it comes to server backups and replication, but have learned and picked up a lot from talking to the customer center compared to Veeam … Incentivized Helpful? SA Santhosh A O System Analyst Chose Carbonite Server As the Carbonite Server Backup tool is one of the best among all backup tools in the market, we like to opt it for several customers. It's very user friendly and most reliable. Deployment part and support is also good. Incentivized Helpful? Verified User Anonymous Chose Carbonite Server We migrated from NetBackup as we wanted to get rid of our Tape library and media used. We also compared with Veeam to replace the Carbonite server backup. We changed our plan, as we needed storage. It is not in our budget. We continued with Carbonite as they are cheaper in … Incentivized Helpful? Verified User Anonymous Chose Carbonite Server I prefer code42's admin console, it was cleaner, more responsive, and easier to navigate. The backup system was very similar. Incentivized Helpful? Timika Hite Senior IT Analyst Chose Carbonite Server EVault came back as a solid choice, without the added cost of retrieving our data in the event of the emergency. Incentivized Helpful? Brent Goedel IT Manager Chose Carbonite Server We used Symantec before EVault and our backups were large and took a long time. We were not confident in incremental backups given the amount of data we have, so we needed something that would take a backup and then only grab the changes. Carbonite EVault does that for us. Incentivized Helpful? Eric Romaine Trading, Operations, IT Support Chose Carbonite Server We're in the financial industry, so there are certain standards that we make sure we're following. Outsourcing that role to a specialist in the area helps lighten our work load to we can concentrate on day-to-day business activities and not outside regulations. Flexibility, … Incentivized Helpful? Russ Kruse Systems Administrator Chose Carbonite Server We have looked at Symantec Backup Exec and actually use it for some of our less important systems. We are currently taking a look at Veeam as an alternative to EVault because of the real-time replication to live machines that Veeam may be able to provide. But so far, EVault has … Incentivized Helpful? Verified User Anonymous Chose Carbonite Server We have not used or evaluated other similar products. My only experience in disaster recovery involved backing up to tapes and taking those tapes to an off-site location to restore the system, which was a much longer process. Incentivized Helpful? Verified User Anonymous Chose Carbonite Server I have used HP Data Protector in the past - prefer EVault because I value the cloud solution for its ease of use and reliability. Like the online portal to manipulate backups because it provides mobility. Also like EVault central control software which is very easy to use just … Incentivized Helpful? Verified User Anonymous Chose Carbonite Server Product was in place before I started working here. It works well for us because the cost was low and it supported our applications and operating systems. We will be evaluating backup and recovery within 12 months to see if EVault is still the best product for us. Incentivized Helpful? Verified User Anonymous Chose Carbonite Server I was not involved but major factors were the cloud, no tapes and remote site management Incentivized Helpful? Kirk Phillips President / Chief Consultant Chose Carbonite Server Went out of business but they had a sweet appliance that could be moved and the agents could still find it through a cloud/web site that directed it to it's serial number. Made it great to backup laptops too since they moved around and it wasn't always possible to reconfigure … Incentivized Helpful? Joe Bayramyan Senior Systems Engineer Chose Carbonite Server EVault is a cheaper and more reliable solution and has less management and moving parts than the other vendors. Incentivized Helpful? JL Jeff Lillian Systems Engineer Chose Carbonite Server Used Symantec Backupexec before Evault. Have not needed to evaluate another product in 8+ years. Incentivized Helpful? WT Warren Tenney Director, Consulting Services Chose Carbonite Server No cloud backup. Incentivized Helpful? Verified User Anonymous Chose Carbonite Server We use Symantec Backup Exec which backs up to an external hard drive. We wanted a secondary, offsite backup and chose Carbonite as it was reasonably priced and it suited our business needs at this time. Incentivized Helpful? Verified User Anonymous Chose Carbonite Server Carbonite felt it was much better for us to be on Server Backup incase our server went down. Incentivized Helpful? Verified User Anonymous Chose Carbonite Server They don't really compare as we use them in different ways. Incentivized Helpful? Josh Yau, Ph.D. VP, Technology & Market Strategy Chose Carbonite Server Carbonite sever backup is easy to set up and configure. Cost per byte is reasonable. Incentivized Helpful? Verified User Anonymous Chose Carbonite Server Honestly the first use I had of this product was because I had inherited it. My first interaction came from a new client who was utilizing the software, this was a few years ago. Since that first interaction I've become more impressed with the software over the years, and when … Incentivized Helpful? Janet Kowal Head of Computer Services/Reference Librarian Chose Carbonite Server We used Symantec many years ago, so I don't know that I can compare the two fairly. Backup Exec was hard to use and we backed up on tapes, rather than in the cloud. I feel much more confident in the backups that we have with Carbonite. Incentivized Helpful? Verified User Anonymous Chose Carbonite Server N/A - since I've always used Carbonite (in lieu of thumb drive backups). Incentivized Helpful? Danny Cockrell Technology Director Chose Carbonite Server Much easier, I love how easy it is to verify my backups. With some other products, I did not really know how they were doing because it was too time-consuming to verify the backup. With carbonite, I get email reports every day with any issues and with successes! That is going … Incentivized Helpful?

Features

Carbonite Server

Data Center Backup

Comparison of Data Center Backup features of Product A and Product B
	Carbonite Server 8.6 Ratings 1% above category average
Universal recovery	8.30 Ratings
Instant recovery	8.20 Ratings
Recovery verification	7.90 Ratings
Business application protection	10.00 Ratings
Multiple backup destinations	10.00 Ratings
Incremental backup identification	10.00 Ratings
Backup to the cloud	10.00 Ratings
Deduplication and file compression	7.60 Ratings
Snapshots	10.00 Ratings
Flexible deployment	7.90 Ratings
Management dashboard	7.50 Ratings
Platform support	7.50 Ratings
Retention options	7.70 Ratings
Encryption	8.50 Ratings

Best Alternatives
	Carbonite Server
Small Businesses	Cove Data Protection Score 9.9 out of 10
Medium-sized Companies	Bacula Enterprise Score 9.2 out of 10
Enterprises	Bacula Enterprise Score 9.2 out of 10
All Alternatives	View all alternatives

User Ratings
	Carbonite Server
Likelihood to Recommend	9.0 (0 ratings)
Likelihood to Renew	4.8 (0 ratings)
Usability	5.5 (0 ratings)
Support Rating	5.5 (0 ratings)
Implementation Rating	6.4 (0 ratings)

User Testimonials
	Carbonite Server
Likelihood to Recommend	A key question is, "how much critical data needs to be backed up?". A follow-up question might be, "what impact would it have on your business and reputation if you were to lose this data or take more than a few days to recover?" If a company's data is not critical or valuable to the success of their business, then this is not a good solution. Incentivized Shea Taylor Owner Read full review
Pros	Their web portal is easy to use to monitor server, check logs, restore or run an ad-hoc backup job. Minimal problems, but when there is a problem, customer support is friendly and flexible in finding a solution. Contacting through their customer portal is convenient. Competitive pricing for level of service provided. Incentivized Eric Romaine Trading, Operations, IT Support Read full review
Cons	The granular restore tool for exchange, which is needed to restore a specific email rather than an entire mailbox, is a bit combersome. I wish the tool was incorporated into the 'normal' restore features. The inline replication process is very sensitive to available bandwidth. And if bandwidth between source and replication site becomes overused, inline replication fails and 'regular' replication takes its place. I wish inline replication was a bit less 'touchy' and would have a built in 'pause' to allow for the clearing of bandwidth before it fails over to 'regular' replication. Incentivized Russ Kruse Systems Administrator Read full review
Likelihood to Renew	Carbonite Server Backup does not integrate or support any reporting; it is not good at it. We required monthly and quarterly reports for audit. If we fail in that we get fined or we have to pay a certain amount of money to customer. It does not support cloud instances and we are using N2WS for the cloud instances. This is an additional burden for customers. Incentivized Verified User Anonymous Read full review
Usability	Product needs a lot of improvements in some features like Cloud and Reporting. Incentivized Verified User Anonymous Read full review
Support Rating	Some of the requests we could not get resolved on time. They took a long time to provide the reason for the issue we had raised. Incentivized Verified User Anonymous Read full review
Implementation Rating	We had appliance and we just needed to setup the Director Console which was straight forward and easy. Incentivized Verified User Anonymous Read full review
Alternatives Considered	Carbonite Server's direction wasn't really for cloud companies as they are more specialized in robust local backup services. I'm a novice when it comes to server backups and replication, but have learned and picked up a lot from talking to the customer center compared to Veeam where it's mostly just self-learning reading lots of documentation which could be overwhelming at times. We started using Veeam as most of our on-prem servers are ceasing operations as we slowly transition to the cloud. I would still use Carbonite as a fall-back option just in case the cloud fails us. Our company cannot afford to have downtimes as we work closely with a lot of contractors and every minute counts. Incentivized Verified User Anonymous Read full review
Return on Investment	While EVault can become expensive if you have a lot of data to store, but you have to keep in mind that it does not cost you anything more to restore your data in the event of an emergency. Some systems give you a great upfront cost, until you actually need to retrieve your data. Incentivized Timika Hite Senior IT Analyst Read full review
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