CareStack vs. Cloud 9 Software

CareStack

CareStack

1 Reviews and Ratings

Cloud 9 Software

Cloud 9 Software

10 Reviews and Ratings

Overview
Product	Rating	Most Used By	Product Summary	Starting Price
CareStack	Score 9.0 out of 10	N/A	CareStack is an enterprise practice management solution on the cloud for DSOs and growing dental group practices. CareStack is presented as a complete cloud-based dental software solution for scheduling, clinical, billing, patient engagement, and reporting needs of dental offices of any size - whether it's a single location or a large multi-site DSO.	N/A
Cloud 9 Software	Score 9.7 out of 10	N/A	Anytime, anywhere access to patient data is critical in this day and age. Cloud 9 Software is a browser-based practice management system for orthodontics, pediatric dentistry, group practices, and DSOs which provides 24/7 live access to treatment planning, images, and patient data from any internet-enabled device. Cloud 9 states they have successfully deployed their cloud-based practice management software at more than 1,500 locations, and currently connects almost 15,000 individual users from…	N/A

Pricing

CareStack

Cloud 9 Software

Editions & Modules

No answers on this topic

No answers on this topic

Offerings

Pricing Offerings
CareStack	Cloud 9 Software
Free Trial
No	No
Free/Freemium Version
No	No
Premium Consulting/Integration Services
No	No

Entry-level Setup Fee

No setup fee

No setup fee

Additional Details

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More Pricing Information

Community Pulse
	CareStack	Cloud 9 Software
Considered Both Products	CareStack No answer on this topic	Cloud 9 Software Verified User Anonymous Chose Cloud 9 Software Other software tend to be less stable, and are not mobile friendly like Cloud 9 Incentivized Helpful? Verified User Anonymous Chose Cloud 9 Software Cloud 9 has been a dream since transitioning from Orthotrac. It is modern, cloud based, and easy to customize to our practices needs and priorities. Incentivized Helpful? MI Melody Ingall Orthodontic assistant Chose Cloud 9 Software Focus orthodontic software has a lot of similarities. Now that Cloud 9 purchased the Focus Orthodontics software they have made some changes, but both are really well organized. Easy to navigate through. I enjoy Cloud 9 the most. I continue to learn new features with the … Incentivized Helpful? Verified User Anonymous Chose Cloud 9 Software We like the speed of Cloud 9 and ability to access it at all 3 locations simultaneously. We had OrthoTrac previously, and we love the Cloud base system with no nightly back ups. This software is so user friendly, and the Cloud 9 training and support teams are nothing short of … Incentivized Helpful? SG Stephanie Grates Scheduling Coordinator Chose Cloud 9 Software OrthoTrac for us became very slow and it became complicated with our fact paced office. We selected Cloud 9 [Software] due to it being web based and it runs very smoothly for our practice. Incentivized Helpful? Verified User Anonymous Chose Cloud 9 Software The non-server version of Ortho2 we were already using would have cost a significant amount to merge our three separate office databases. Cloud 9 already had parameters set to be able to do this. All of our documents and images transferred over with just minor issues- like … Incentivized Helpful? Cheslie Clark Dental Assistant Chose Cloud 9 Software Cloud 9 is a million times better than OrthoTrac. The number one being that it is soooo much faster! Cloud-based so you can use it anywhere. During the Covid shutdown, we wouldn’t have been able to see any patient information if we would still have our old system unless … Incentivized Helpful?

User Ratings
	CareStack	Cloud 9 Software
Likelihood to Recommend	- (0 ratings)	8.6 (0 ratings)
Likelihood to Renew	- (0 ratings)	9.1 (0 ratings)
Usability	- (0 ratings)	9.1 (0 ratings)
Support Rating	- (0 ratings)	9.1 (0 ratings)
Implementation Rating	- (0 ratings)	7.3 (0 ratings)

User Testimonials
	CareStack	Cloud 9 Software
Likelihood to Recommend	No answers on this topic	Excellent for orthodontic practices. We have 3 locations, and this software works well for us! We are able to access patient info quickly and simultaneously no matter which location we are at. The support staff is just a click away online. We switched from OrthoTrac and love the Cloud based software with no nightly back ups and ease of using the software from checking in with just a click to scheduling in just one easy step! Chris and the team were amazing in getting us changed over, and the support team is always available for any questions along the way! Verified User Anonymous Read full review
Pros	No answers on this topic	Customer Service rarely has any hold time, which is seriously important. Cloud 9 cloud-based software makes rescheduling from home, or accessing patient records to triage emergencies a must-have in 2021. All printers and scanners can be easily accessed from any computer. Without networking/servers any computer can be easily replaced without paying an IT to set it up. Tablet-Friendly. Verified User Anonymous Read full review
Cons	No answers on this topic	Add more icons Have a tab that you can leave notes for yourself Add an IPR tab to the chart, not just in the aligner tab MI Melody Ingall Orthodontic assistant Read full review
Likelihood to Renew	No answers on this topic	Easy to use! Verified User Anonymous Read full review
Usability	No answers on this topic	Easy peasy! Easy to navigate and start using from day one! Verified User Anonymous Read full review
Support Rating	No answers on this topic	I have spoken to several support members along the way, and everyone is super helpful and exited to find a solution. Everyone is courtesy and patient. I had a problem that I could not figure out on my own and just with my description, I was given clear step by step instructions to get it solved! Verified User Anonymous Read full review
Implementation Rating	No answers on this topic	Better training/trainors Verified User Anonymous Read full review
Alternatives Considered	No answers on this topic	Focus orthodontic software has a lot of similarities. Now that Cloud 9 purchased the Focus Orthodontics software they have made some changes, but both are really well organized. Easy to navigate through. I enjoy Cloud 9 the most. I continue to learn new features with the software. I look forward to all the updates. MI Melody Ingall Orthodontic assistant Read full review
Return on Investment	No answers on this topic	A positive impact is it runs smoothly and fast for our fast paced office. I have the tools to run reports to keep up with patients that need scheduling or patients that have been placed on a recall with no appointment. A negative impact for me is the clicking of the mouse. I use it a lot more than before. SG Stephanie Grates Scheduling Coordinator Read full review
ScreenShots	CareStack Screenshots