Casengo vs. ConnectWise PSA
| Product | Rating | Most Used By | Product Summary | Starting Price |
|---|---|---|---|---|
 Casengo | Score9.7 out of 10 | N/A | Casengo's cloud application for customer support empowers online retailers and other small businesses to respond to customer questions faster and better than ever. One team inbox can be used for customer chats, emails and social media posts. | $9 p/month p/year |
 ConnectWise PSA | Score8.3 out of 10 | Small Businesses (1-50 employees) | ConnectWise PSA (formerly Manage) is a business management platform for companies that sell, service, and support technology. The platform is cloud-based and integrates automation, help desk and customer service, sales, marketing, project management, and business analytics. It is the hub of the ConnectWise suite. | $35 Per Tech Per Month |
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| Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
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| Incident and problem management |
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| Casengo | ConnectWise PSA | |
|---|---|---|
| Likelihood to Recommend | - | 8.1 |
| Likelihood to Renew | - | 7.6 |
| Usability | - | 8.3 |
| Availability | - | 8.0 |
| Performance | - | 1.0 |
| Support Rating | - | 4.5 |
| Online Training | - | 5.0 |
| Implementation Rating | - | 1.0 |
| Configurability | - | 1.0 |
| Ease of integration | - | 1.0 |
| Product Scalability | - | 1.0 |
| Vendor post-sale | - | 1.0 |
| Vendor pre-sale | - | 10.0 |