Caspio vs. TrackVia

Caspio is excellent when you are looking to not only have a CRM but even more. We utilize many of the features to now having our membership forms, adding new member varieties connected with Caspio which we had to manually add ourselves. Our search button for new varieties and display gardens, as well as combination designs, are all done through Caspio. Caspio has really helped us become more efficient and now part of the 21st century!

Incentivized

• Easy to use.
• Excellent help when needed - never says the questions are too small or "stupid."
• Can continue to add new data pages and uses all the time.

Incentivized

• While I do think Caspio is easy to use, it wasn't at first. Making the user interface a bit friendly would be great!

Incentivized

We are committed to Caspio Bridge. We could migrate to another product, but we would not be able to do so quickly. I estimate that we would need about a year (maybe more) to convert all of our forms and processes if we were to switch to some other product

Incentivized

I've had some instances where my team and I discovered a bug in Caspio. We alerted the company, and the bug was fixed in the next regular update of the software. The few times that I've had to contact support, it was a pretty good experience. They're not terribly quick to respond and take action, but they don't ignore you, either.

Incentivized

Microsoft is a really great tool for databases though its biggest drawback is that it is really difficult to share the data via the web. Caspio helps by not only mimicking databases, views (similar to queries) and forms for entering data, but also allows for online reports. Creating web pages and being able to place it within our own website pages is great.

Incentivized

• For over 10 years Caspio has been a great tool by allowing our users to retrieve data they have submitted in the past to update data to be used for current surveys.
• The system is used by over 80% of our users instead of the usual online forms.
• Fees have always been low, especially helpful for a small department of 3 members. Always reliable and affordable.

Incentivized