Catchpoint vs. DX Application Performance Management

Proactive Website and API performance testing, Synthetic monitoring, and third-party integration are where Catchpoint is best suited. Catchpoint is less appropriate in Deep Application Performance monitoring, debugging complex user journeys in real-time, Small businesses, and Mobile app performance monitoring. These are the scenarios where I find Catchpoint is well-suited and scenarios where it is less appropriate.

Incentivized

Any other APM product is vastly superior. This product's interface, lack of automated instrumentation, and just ridiculous false parity with other APM products is the laughing stock of the industry. In our use case, we have no other APM tools so we attempt to use and in 1 case out of 10 did we actually find a reported metric that was actually related to the root cause. We spent four hours parsing metric output graphs and hierarchy trees to find it. If CA is your preferred vendor and you like washing your clothes by hand instead of using an automated appliance then this tool is for you

Incentivized

• Catchpoint Synthetics: We create our synthetic monitoring using catchpoint. Creating the synthetics monitors are easy and requires basic knowledge on selenium and javascript. It allows you to run the test from external(backbone) and internal enterprise nodes. The screenshot and filmstrip feature is an add-on along with various customisations. Once created, It provides a detailed insight of each request that is involved in the application flow which helps us in addressing the issue at the request level.
• Catchpoint API Test: This is another kind of test which we have explored in our organisation. This has helped us to maintain the health check of our APIs and also we have utilised it for a variety of our use cases.
• Catchpoint Dashboard: This is our one-stop shop for all our monitors. It has multiple widgets that displays various application performance metrics. We use this feature immensely and it is of great value to the business.
• Catchpoint UI: It is very user friendly and with basic introduction anyone can just get started with it.

Incentivized

• CA APM supports .Net and Java applications which are the strong areas of CA APM. It does very well in banking solutions where we are able to meet our business requirements.

Incentivized

• The ability to monitor the Catchpoint nodes with the ability to setup a take a recovery action based on specific criteria
• The ability to tell us when we are at X% capacity so that we better plan or budget for increasing the "capacity" of the Catchpoint nodes before we get to an overloaded state. The capacity utilization graph is not a reliable indicator for this metric. How can the capacity utilization rate get above 100%, it does not make sense

Incentivized

• There is a steep learning curve with the tool which can make it at times daunting to use.
• APM can at times be fickle with what it can and cannot track as far as performance metrics go.
• Other than Team Center, the rest of the pieces of the tool aren't as intuitive and require more time to instrument.

Incentivized

we are heavily dependent catchpoint system for the following functions * Detect end-user availability/performance-related problems * Ensures
service level objectives (SLO) are met, that prevents service level
agreement (SLA) breaches * Identify and understand the cause of any
network connectivity or application level issue * Improves the
availability and response time service levels

Incentivized

It's hard to find the functionalities that I am looking for in the application. Even if I did something in the past, after a time I have to re-learn again where the functionalities are. This is a powerful tool, but not user-friendly. Texts in the buttons and menus are not always meaningful or easily comprehensible.

Incentivized

The customer support is fantastic as they keep you updated and follow up even though we may not even follow up. Make sure they send a communication so that we remain updated. They value engineers who will get on a call with you to understand any requirement we have on any test, and they bring in the best developers on call.

Incentivized

We have never received any support from CA on this product

Incentivized

very easy to implement as the product is user-friendly

Incentivized

Datadog is good, but more expensive. New Relic is good but does not provide the same features as Catchpoint does. Checkly is good, but Catchpoint offers different frameworks to create synthetic tests, which is preferable to my engineering team.

Incentivized

CA Application Performance Management (APM) is the solution global brands trust to proactively identify and resolve performance and availability issues across physical, virtual, cloud, and mobile applications. CA APM is easy, proactive, intelligent and collaborative, so every user transaction becomes a loyalty-building interaction. CA Application Performance Management is an application lifecycle management solution for businesses of all sizes while we tried to use Dynatrace but as we get more familiar with CA Wily by the time we analyzed Dynatrace, we were interested to use it and see the results how it goes.

Incentivized

• Catchpoint points based licensing for public hosted nodes is complicated and unpredictable in points required.
• Catchpoint lacks AI powered anomaly detection and automated remediation. This gap means more manual triage and slower MTTR during incidents.
• The advanced 360 degree blackbox monitoring is enabling us to monitor the APIs, UI and proactively gain insights into the application behavior and performance before customer is impacted.

Incentivized

• APM has allowed us to customize a dashboard view for each specific application. This allows for unique monitoring of top functions and unique alerts. It is awesome for this use.
• APM allows us better data and faster alerting compared to previous products. We moved away from another product because it was not reporting on problems accurately.
• Once set up, APM requires little management and overhead time. The setup can be somewhat time consuming, but once setup we see no issues

Incentivized