Catchpoint is an Internet Resilience solution offering services for retailers, Global2000, CDNs, cloud service providers, and xSPs that help increase their resilience by catching any issues in the Intenet Stack before they impact their business.
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SolarWinds Network Automation Manager (NAM)
Score 8.1 out of 10
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SolarWinds Network Automation
Manager is designed to scale to environments of all sizes while providing comprehensive
performance, traffic, WAN, and switch port monitoring, automated change and configuration,
and IP address management in a single, unified software solution. Key differentiators: Customizable, single-pane-of-glass network monitoring software Topology- and dependency-aware intelligent alerts Real-time config change…
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Pricing
Catchpoint
SolarWinds Network Automation Manager (NAM)
Editions & Modules
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No answers on this topic
Offerings
Pricing Offerings
Catchpoint
SolarWinds Network Automation Manager (NAM)
Free Trial
Yes
Yes
Free/Freemium Version
No
No
Premium Consulting/Integration Services
No
No
Entry-level Setup Fee
No setup fee
Optional
Additional Details
- White glove migration services
- Annual subscription
- Professional Services
- Competitive Benchmarking
SolarWinds professional support is included to help customers on active maintenance 7 days a week, 365 days a year. We can help you get back up and running when issues occur to keep your systems meeting your needs. Ask your account manager for more information about SolarWinds Premier Support offerings.
Proactive Website and API performance testing, Synthetic monitoring, and third-party integration are where Catchpoint is best suited. Catchpoint is less appropriate in Deep Application Performance monitoring, debugging complex user journeys in real-time, Small businesses, and Mobile app performance monitoring. These are the scenarios where I find Catchpoint is well-suited and scenarios where it is less appropriate.
Solarwinds NAM is well suited if you want following - 1. Monitor multiple vendor devices from single tool. 2. Multiple capabilities from one umbrella tool. 3. Easy and default integration with ITSM Solution. 4. API driven architecture and hence automation can be done easily. If you planning to monitor SD-WAN devices then Solarwinds may not be good solution as it does not have in-built pollers for the same like for devices v-manage, viptela etc. In this case either you have to leverage native solutions and integrate with Solarwinds or use different solutions.
Catchpoint Synthetics: We create our synthetic monitoring using catchpoint. Creating the synthetics monitors are easy and requires basic knowledge on selenium and javascript. It allows you to run the test from external(backbone) and internal enterprise nodes. The screenshot and filmstrip feature is an add-on along with various customisations. Once created, It provides a detailed insight of each request that is involved in the application flow which helps us in addressing the issue at the request level.
Catchpoint API Test: This is another kind of test which we have explored in our organisation. This has helped us to maintain the health check of our APIs and also we have utilised it for a variety of our use cases.
Catchpoint Dashboard: This is our one-stop shop for all our monitors. It has multiple widgets that displays various application performance metrics. We use this feature immensely and it is of great value to the business.
Catchpoint UI: It is very user friendly and with basic introduction anyone can just get started with it.
The ability to monitor the Catchpoint nodes with the ability to setup a take a recovery action based on specific criteria
The ability to tell us when we are at X% capacity so that we better plan or budget for increasing the "capacity" of the Catchpoint nodes before we get to an overloaded state. The capacity utilization graph is not a reliable indicator for this metric. How can the capacity utilization rate get above 100%, it does not make sense
we are heavily dependent catchpoint system for the following functions * Detect end-user availability/performance-related problems * Ensures service level objectives (SLO) are met, that prevents service level agreement (SLA) breaches * Identify and understand the cause of any network connectivity or application level issue * Improves the availability and response time service levels
It's hard to find the functionalities that I am looking for in the application. Even if I did something in the past, after a time I have to re-learn again where the functionalities are. This is a powerful tool, but not user-friendly. Texts in the buttons and menus are not always meaningful or easily comprehensible.
The customer support is fantastic as they keep you updated and follow up even though we may not even follow up. Make sure they send a communication so that we remain updated. They value engineers who will get on a call with you to understand any requirement we have on any test, and they bring in the best developers on call.
Datadog is good, but more expensive. New Relic is good but does not provide the same features as Catchpoint does. Checkly is good, but Catchpoint offers different frameworks to create synthetic tests, which is preferable to my engineering team.
Solarwinds is cost effective and easy to install and maintain solution. Anyone can install and operate the same whereas other tools like LogicMonitor, Microfocus needs specialized skill. SolarWinds provides rich MIB OID support that means you do not have to worry about devices supportability, in case there are new vendor with new MIBS then also you do not have to worry about this as Vendor itself does that part whereas other tools like Microfocus does not support this and LM do have MIB complier itself. Parameters are already enabled in SolarWinds and hence less chance of customization required. Whereas Microfocus and LM requires customization efforts. Solarwinds does not have SD-WAN so does Microfocus but LogicMonitor seem pretty good in SD-WAN comparatively.
Catchpoint points based licensing for public hosted nodes is complicated and unpredictable in points required.
Catchpoint lacks AI powered anomaly detection and automated remediation. This gap means more manual triage and slower MTTR during incidents.
The advanced 360 degree blackbox monitoring is enabling us to monitor the APIs, UI and proactively gain insights into the application behavior and performance before customer is impacted.
