CB Permissions Replicator vs. Zoho Desk
| Product | Rating | Most Used By | Product Summary | Starting Price |
|---|---|---|---|---|
 CB Replicator | Score2 out of 10 | Mid-Size Companies (51-1,000 employees) | A major problem of storing Dynamics 365 documents in SharePoint is the missing synchronization of privileges and permissions. This allows unauthorized SharePoint users to access private documents and sensitive data even if they don’t have CRM privileges to do so. CB Replicator, is an out-of-the-box solution that is designed to remedy this issue by automatically synchronizing Dynamics CRM privileges with SharePoint permissions. | $3,600 per 100 users |
 Zoho Desk | Score7.8 out of 10 | N/A | Zoho Support is a Saas help desk / ticketing system aimed at SMBs. I competes most often with Zendesk, and Desk.com. | $9 per month per user |
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| Entry-level Setup Fee | $80 per user | Required | ||||||||||||||
| Additional Details | — | A discount is offered for yearly billing. | ||||||||||||||
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| CB Replicator | Zoho Desk | |
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| Likelihood to Recommend | 8.0 | 7.8 |
| Likelihood to Renew | 8.0 | - |
| Usability | 8.0 | 9.4 |
| Support Rating | 8.0 | 8.7 |
| Implementation Rating | 8.0 | - |