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CCS Managed Cloud & Infra Services vs. Rackspace Managed Public Cloud

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
CCS Managed Cloud & Infra Services
Score 9.0 out of 10
Mid-Size Companies (51-1,000 employees)
CCS has over 1500+ person-years of combined experience in both Cloud Infrastructure and in the Infrastructure Management space. Their AWS, Azure & Microsoft Certified Consultants have assisted over 50+ Enterprise customers across the globe with extensive expertise across - one-time infrastructure set up, upgrades and migration, setting up of SD-WAN, DevOps infrastructure set up, remote infrastructure monitoring, NOC/SOC operations, IoT…N/A
Rackspace Managed Public Cloud
Score 7.0 out of 10
N/A
Rackspace offers managed public cloud infrastructure services for Microsoft Azure, Amazon (AWS), Google Cloud, and Alibaba Cloud.N/A
Pricing
CCS Managed Cloud & Infra ServicesRackspace Managed Public Cloud
Editions & Modules
No answers on this topic
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Offerings
Pricing Offerings
CCS Managed Cloud & Infra ServicesRackspace Managed Public Cloud
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details——
More Pricing Information
Community Pulse
CCS Managed Cloud & Infra ServicesRackspace Managed Public Cloud
Considered Both Products
CCS Managed Cloud & Infra Services

No answer on this topic

Rackspace Managed Public Cloud
Verified User
Anonymous
Chose Rackspace Managed Public Cloud
We used hosting.com in the past. The customer support is significantly better. Knowledge of products is more. Better handling of expedited/emergency situations. Responsive to feedback. The account rep is available for any escalations. Due to the vast area of expertise, we …
User Ratings
CCS Managed Cloud & Infra ServicesRackspace Managed Public Cloud
Likelihood to Recommend
-
(0 ratings)
7.0
(0 ratings)
Usability
-
(0 ratings)
7.0
(0 ratings)
Support Rating
-
(0 ratings)
7.0
(0 ratings)
User Testimonials
CCS Managed Cloud & Infra ServicesRackspace Managed Public Cloud
Likelihood to Recommend
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Augment current IT staff. Repeated tasks that can be part of a runbook. Setting up and tearing down of network services and servers.
Verified User
Anonymous
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Pros
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  • Azure support for processes
  • Network services and support
  • Architecture review
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Anonymous
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Cons
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  • Project planning
  • Customer service rep doesn’t necessarily have the leverage to get things done.
  • Missed tasks that were part of the runbook.
  • Pushing gear that might not be the best for the customer.
Verified User
Anonymous
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Usability
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Due to their vast areas of expertise, they can be leveraged in different projects. They can also be used to augment the current architecture and provide redundancy as needed. We use their engineers to review architectures and get industry recommendations.
Verified User
Anonymous
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Support Rating
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They are available when needed and the runbook is followed 80% of the time. There can be some missed processes, which can lead to problems.
Verified User
Anonymous
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Alternatives Considered
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We used hosting.com in the past. The customer support is significantly better. Knowledge of products is more. Better handling of expedited/emergency situations. Responsive to feedback. The account rep is available for any escalations. Due to the vast area of expertise, we leverage them for different aspects of infrastructure
Verified User
Anonymous
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Return on Investment
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  • Less time spent supporting services and more time can be spent on architecture.
  • Off hour support.
  • Initial review of current architecture and recommendations.
Verified User
Anonymous
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