Make vs. Planview Hub

Integrating your CRM with Marketing Applications for data transmission and unity, GDPR compliance, syncing. Build a scenario for each specific (language or location) action. Managing certain actions and triggers based on links, some of the workflow solutions were not present in marketing tools and we need to create more complex process in Make to meet our needs. Lead and contact tracking from Social Media, updating our inventory based on user actions.

If used correctly in the hub/spoke model it can be very effective. If not implemented in this manner, it can lead to a lot of customizations to accommodate.

Incentivized

• The ability to integrate with any API
• The drag and the drop builder makes the process of automating tasks easier
• Rich library of the most used apps

Incentivized

• Allows for one- vs bi-directional field flow which is useful per segment
• Allows for the relationship mapping of Parent/Child cards
• Allows for customization of mapped fields

• Better navigational capabilities from scenarios
• Better use of AI or prompting for complex things like iterators/aggregators
• A "test mode" so that you don't have a ton of runs that are invalid or to be able to populate dummy data without wasting unnecessary operations to create it.

Incentivized

• I'd like to see more robust reporting capabilities available from the UI.

Incentivized

At this point, it is firmly embedded in the DNA of the business and to give up the ability to automate workflows and create integrations on the fly would be a terrible idea.

Planview TaskTop Hub supports our use cases. I think its continuous development goes in the right direction.

Incentivized

I think it is the easiest workflow tool that I have ever used. Drag and drop works perfectly, helping less computer friendly users to simplify and nest their workflows. Managers without IT experience are now dealing separately with most of issues on their own. Handover of tasks and workflows is also easier as it is possible to comment and explain everything inside one.

A great integration tool, which comes with a wide range of supported end tools. Planview TaskTop Hub works with an integration concept that maximizes the scalability and flexibility of integrations across more than just two tools. For example, from our experience, we started with the integration between Jama Connect and Jira. We were able to extend our integration concept to a new tool, Pro Cloud Server, by ourselves. The element was synced within 10 minutes.

Incentivized

We're hosting Planview TaskTop Hub by ourselves. The availability was good until now. A part of that, we have a strict plan for the quality control on any update of both Hub and End tools to avoid as much as possibily any disruptions.

Incentivized

Planview TaskTop Hub does generate traffic for some end tools. It is still in an acceptable range. For certain kind of retry to resolve issue in synchronizing relationships, an additional manual attention was required.

Incentivized

The pricing schema is very attractive, almost 50% lower than the competition. You could start from free and then grow. It has a pretty big library of connections to other apps and services, which really helps you when everything is a mess. Integromat has a really easy-to-use interface. You could do almost everything with fewer than 5 clicks. Scenarios (automation steps to complete a routine) have graphics so you can configure them more easily.

Incentivized

I was considering giving a rating between 9 and 10. Overall, the support has been very good so far. However, I have noticed that the members of the support team have varying levels of know-how about Planview TaskTop Hub. When a ticket about a complex technical issue reaches a member such as Christoph T., Sr. Customer Engineer, the analysis is done thoroughly, and a sustainable solution is provided. With other members of the support team, the experience might be different.

Incentivized

We've received a good, in-deep training from Christoph T. during the implementation phase.

Incentivized

The integration documentation was sufficient.

Incentivized

We had a very good collaboration with the enabling team from Tasktop in 2018. The enablement program was adequately structured, starting with building an integration concept based on use cases of the synchronized data. The training provided a good foundation for us to operate and maintain the tool. The tool administration and architecture were straightforward.

Incentivized

Integromat allows us to do everything we used to do on Zapier but it doesn't limit us to only the popular apps, with Integromat we're integrating custom APIs and we get data from different servers through GET requests and it's exactly what we needed and Zapier couldn't provide it.

Incentivized

N/A - We have not used or evaluated other products similar to Planview TaskTop Hub

We don't need to deploy Planview TaskTop Hub in other units but we could extend the integration to cover the new data, new data type and new projects.

Incentivized

• Enabled us to solve use cases for hundreds of clients and hundreds of different platforms
• Provided the customization capabilities to automate accounting/invoicing processes that save dozens of man-hours a month
• Allowed us to build custom churn/retention/engagement scores that have driven a 20% reduction in churn

Incentivized

• It is a little expensive but seems to be acceptable costs for what it does.
• It allows us to integrate better the whole set of systems used in software development.

Incentivized