Certinia PS Cloud vs. ConnectWise PSA
| Product | Rating | Most Used By | Product Summary | Starting Price |
|---|---|---|---|---|
Certinia PS Cloud | Score7 out of 10 | N/A | Certinia PS Cloud software is a cloud-based services solution that is built on the Force.com platform. It allows companies to manage professional resources, customers, projects and financials in one integrated services management application. Because the solution works natively with Force.com, it utilizes the same data for sales, services and finance on one system. | N/A |
ConnectWise PSA | Score8.3 out of 10 | Small Businesses (1-50 employees) | ConnectWise PSA (formerly Manage) is a business management platform for companies that sell, service, and support technology. The platform is cloud-based and integrates automation, help desk and customer service, sales, marketing, project management, and business analytics. It is the hub of the ConnectWise suite. | $35 Per Tech Per Month |
| Certinia PS Cloud | ConnectWise PSA | |||||||||||||||
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| Editions & Modules | No answers on this topic |
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| Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
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| Incident and problem management |
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| Certinia PS Cloud | ConnectWise PSA | |
|---|---|---|
| Likelihood to Recommend | 9.0 | 8.1 |
| Likelihood to Renew | 9.0 | 7.6 |
| Usability | 8.0 | 8.3 |
| Availability | 9.0 | 8.0 |
| Performance | 7.0 | 1.0 |
| Support Rating | 9.0 | 4.5 |
| Online Training | - | 5.0 |
| Implementation Rating | 8.0 | 1.0 |
| Configurability | - | 1.0 |
| Ease of integration | - | 1.0 |
| Product Scalability | - | 1.0 |
| Vendor post-sale | - | 1.0 |
| Vendor pre-sale | - | 10.0 |