CGM Aprima EHR vs. Practice Fusion

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
CGM Aprima EHR
Score 8.0 out of 10
N/A
N/AN/A
Practice Fusion
Score 2.5 out of 10
N/A
N/A
$149
per month per provider with a required annual commitment
Pricing
CGM Aprima EHRPractice Fusion
Editions & Modules
No answers on this topic
3 signing staff licenses & unlimited non-signing staff licenses
$149
per month per provider with a required annual commitment
Offerings
Pricing Offerings
CGM Aprima EHRPractice Fusion
Free Trial
NoYes
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
CGM Aprima EHRPractice Fusion
Features
CGM Aprima EHRPractice Fusion
Billing and Claims Management
Comparison of Billing and Claims Management features of Product A and Product B
CGM Aprima EHR
8.8
Ratings
15% above category average
Practice Fusion
8.2
Ratings
8% above category average
Real-time eligibility verification9.00 Ratings10.00 Ratings
Claims management9.00 Ratings10.00 Ratings
Coding9.00 Ratings10.00 Ratings
Patient billing9.00 Ratings10.00 Ratings
Financial Reporting8.00 Ratings1.00 Ratings
Patient Scheduling
Comparison of Patient Scheduling features of Product A and Product B
CGM Aprima EHR
9.0
Ratings
13% above category average
Practice Fusion
5.2
Ratings
41% below category average
Rule-based scheduling9.00 Ratings5.00 Ratings
Automated appointment reminders9.00 Ratings8.00 Ratings
Automated patient check-in9.00 Ratings5.00 Ratings
Multi-location support9.00 Ratings7.20 Ratings
Calendar interface00 Ratings1.00 Ratings
Electronic Medical Records
Comparison of Electronic Medical Records features of Product A and Product B
CGM Aprima EHR
8.2
Ratings
12% above category average
Practice Fusion
6.4
Ratings
13% below category average
Charting / document management9.00 Ratings7.00 Ratings
Templates8.00 Ratings6.00 Ratings
Patient portal9.00 Ratings7.10 Ratings
Mobile/tablet support8.00 Ratings9.90 Ratings
Fax integration8.00 Ratings10.00 Ratings
Integration with other EMR and PM systems8.20 Ratings7.70 Ratings
Workflow automation8.00 Ratings1.00 Ratings
Speech recognition7.30 Ratings9.00 Ratings
Customization8.00 Ratings1.00 Ratings
E-prescribing9.00 Ratings5.00 Ratings
Medical Security and Privacy
Comparison of Medical Security and Privacy features of Product A and Product B
CGM Aprima EHR
8.6
Ratings
3% above category average
Practice Fusion
7.2
Ratings
14% below category average
HIPAA compliance9.00 Ratings5.00 Ratings
Role-based permission levels9.00 Ratings4.00 Ratings
Data backups and redundancy9.00 Ratings9.80 Ratings
Local mode / networking failsafe7.30 Ratings9.90 Ratings
Workflow and Scale
Comparison of Workflow and Scale features of Product A and Product B
CGM Aprima EHR
8.3
Ratings
9% above category average
Practice Fusion
2.7
Ratings
95% below category average
Task tracking8.00 Ratings6.00 Ratings
Specialty-specific workflows8.00 Ratings1.00 Ratings
Multi-office / multi-physician capabilities9.00 Ratings1.00 Ratings
User Ratings
CGM Aprima EHRPractice Fusion
Likelihood to Recommend
8.0
(0 ratings)
1.0
(0 ratings)
Usability
-
(0 ratings)
3.0
(0 ratings)
Availability
-
(0 ratings)
1.0
(0 ratings)
Performance
-
(0 ratings)
1.0
(0 ratings)
Support Rating
-
(0 ratings)
9.0
(0 ratings)
User Testimonials
CGM Aprima EHRPractice Fusion
Likelihood to Recommend
This is used a lot by many surgical practices, for example. They find it tracks and documents well for their patients. Of course, it supports all other types of practices, too. Whether the practice is very large or a 1 to 2 doc shop, it works well and can be customized as the users see fit.
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I think this is a great tool for a smaller practice, and I really like that it is not practice-specific. It seems like any type of doctor could use the site. I also think this is really great for remote workers because you are able to log on via the internet. I think that this tool would not be good for those looking to have a specific practice software. I've worked for other doctors alongside the one I used practice fusion for, and the other doctors used specialty specific software because of the customization to their job and charting.
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Pros
  • Ease of use. End users adapt quickly to the format and functionality of Aprima.
  • Immunization documentation. This often-time cumbersome process is streamlined in Aprima, utilizing defaults to reduce the time needed to fully document immunizations.
  • Efficient billing tools. Aprima is a powerful billing engine that provides scrubbing tools to ensure clean claims.
  • As a vendor, Aprima listens. They respond quickly to the voice of their clients, providing upgrades that truly enhance the usability of their product. This is the primary reason they have seen such phenomenal growth.
  • Upgrades are free. This is highly unusual among healthcare software vendors!
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  • Organizes lab work for each patient. Its helpful for us to see a patient at a glance.
  • Schedule appointments for patients.
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Cons
  • The scheduling component could be improved to be more efficient in managing double booked and overlaying appointments.
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  • One of the biggest frustrations is that PF only imports PDFs of lab results, but does nothing to allow manipulation of the numbers within these PDFs. I can pull up lab results but can't look at a graph, for example, of trends in serum sodium or hematocrit.
  • Like EPIC, it would be nice to have an option like scrolling to all the "***"s using F2, which I always try to do on PF until I realize it does not work.
  • I wish PF had more dot phrases to pull in things like lab results, etc., into the note. Since I cannot copy and paste lab results (which are stored in PDF) or blow them in with a dot phrase, I have to manually re-write them, which leaves our notes more vulnerable to human error. If this feature DOES exist, it isn't obvious to me or anyone in our clinic.
  • It would be really nice to hear from PF support to see if we had any unmet needs in the clinic so that they could educate us on how to better use this EMR to support those needs.
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Usability
No answers on this topic
In my opinion and experience, they have a lack of customization so you have to constantly create hacks to make their system work for your practice.
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Support Rating
No answers on this topic
We always get a return call within the time stated. There are many available topics on the forum and it is often easy to find the issue you are seeking more information on. When we have tried the live chat feature we have been satisfied with the timeliness and response.
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Alternatives Considered
Aprima is competitively priced and possesses full functionality. Clients select Aprima because of pricing, ease of use and customization, and because it is a truly integrated product.
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The only other EMR I have used is EPIC. I worked as a scribe for PAMF, where I spent 50 hours a week in front of EPIC. I got to know it really well, and have used PF much less, so it is difficult to make a comparison. EPIC came with so many more options to view test results, visits to other health facilities, and past notes. It also had so many more ways you could format your notes, blow in data, and statistically analyze data. While EPIC is a much more comprehensive and well-supported EMR, it also would be too heavy and unnecessary for the small scale clinic work I do at a community clinic. I feel that each EMR has the environment they are well-suited for, and I am glad to be using PF now.
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Return on Investment
  • None of which I am aware.
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  • PRO -- I know now what I need in an EMR/EHR
  • CONS -- They have overcharged me and it has cost me money
  • CONS-- They have disregarded my legal rights which makes me unsure of keeping confidential info in their systems and it will cost me money to switch
  • CONS--They have cost me money with the time I've wasted to follow up on my own tickets that they refuse to follow up with
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ScreenShots