CGM Aprima EHR vs. Tebra EHR

This is used a lot by many surgical practices, for example. They find it tracks and documents well for their patients. Of course, it supports all other types of practices, too. Whether the practice is very large or a 1 to 2 doc shop, it works well and can be customized as the users see fit.

Incentivized

We love the system. Very user-friendly and any level of user can pick up the system without training. Being a trainer myself, this is an awesome selling point. I have not found a specialty that cannot pick up and run with the program. Kareo has eliminated our "wasted" time and given us new avenues to use our resources more productively.

Incentivized

• Ease of use. End users adapt quickly to the format and functionality of Aprima.
• Immunization documentation. This often-time cumbersome process is streamlined in Aprima, utilizing defaults to reduce the time needed to fully document immunizations.
• Efficient billing tools. Aprima is a powerful billing engine that provides scrubbing tools to ensure clean claims.
• As a vendor, Aprima listens. They respond quickly to the voice of their clients, providing upgrades that truly enhance the usability of their product. This is the primary reason they have seen such phenomenal growth.
• Upgrades are free. This is highly unusual among healthcare software vendors!

Incentivized

• Catching missing patient info
• Catching missing insurance info
• Providing mailing addresses

• The scheduling component could be improved to be more efficient in managing double booked and overlaying appointments.

Incentivized

• Sales representative needs to know the product. We got tied into a miscommunication on the package (contract vs trial) when we decided to work with them
• Tutorials are good but can be overwhelming because there are a lot of features to learn
• Charging to migrate client data was a determining factor on whether we wanted to continue with the company. If we knew this upfront it would've allowed us to say "no thanks". And to add the charges are not cheap and they charge a la carte (i.e., demographics, billing, progress notes, forms/intake info)

Incentivized

Kareo was a massive waste of money. It's an unreliable product without promised features and sold by a disingenuous sales team. We will stick to reliable services like Doxy, Therapy Notes, etc.

The user interface is fine but it the app constantly freezes or crashes.

Aprima is competitively priced and possesses full functionality. Clients select Aprima because of pricing, ease of use and customization, and because it is a truly integrated product.

Incentivized

I have used QuickEMR and Kareo hands-down is just more appealing and easier to enter all patient information. I did find that QuickEMR for administrative staff is more user-friendly. Kareo provides more patient information and is very good about seeing what is missing in order to file a claim.

• None of which I am aware.

Incentivized

• ROI definitely a positive

Incentivized