Chargebacks911 vs. Quadient Accounts Receivable

Suited for all sizes, we used them when we were 200 employees and now 500 and seems to be going smoothly.

Incentivized

• Self serve and easy access to customer documents
• provides a full audit of all collection notes for any invoice in a single repository of data
• Allows your collection team to become more proactive on issues than reactive - the automated services Quadient offers remove a lot of the manual human tasks

• Being able to tell clients which invoices were applied to for payment application
• More analytical tools

Incentivized

Amazing tool which we love. Definitely something to consider if you have a high volume of customers or your team runs lean as it does a lot of the touches without human support

Super easy set up - does not need Admin support to create workflows or templates - anyone with a sense of receivables processes can do it

Quadient stacked up pretty well. Pricing was a bit higher than what we wanted to spend; however, based on the value we are receiving in a streamlined product, we pulled the trigger on it. Dunning was a bit more limited and manual process in the collections process so we opted for Quadient.

Incentivized

• Decrease in our DSO which was relatively high before
• Ease of use by our customers to gather statements or invoices
• Ease of use platform for all employees

Incentivized