Chargebee vs. Priority Rerun

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Chargebee
Score 8.0 out of 10
N/A
ChargeBee is an all in one subscription billing solution designed to handle all the complexity of recurring billing. The product integrates with a range of other SaaS applications including SalesForce, accounting, and order fulfillment systems. Some key features include: Managed Subscription Billing, Flexible Billing Support and Automated Notifications.
$599
per month for up to USD 100K of billing per month; 0.75% on billing thereafter
Priority Rerun
Score 8.4 out of 10
Small Businesses (1-50 employees)
Rerun allows users to automate recurring payments from customers and clients by credit card or bank transfer (ACH). Set up is minimal: users can create payment streams based on how they want to accept payment for products or services. Payment streams can charge customers one time, or users can set up a recurring stream that repeatedly charges on a cycle chosen by the user: daily, weekly, monthly, yearly and so on. Users can automatically charge customers or send them an invoice for click-to…N/A
Pricing
ChargebeePriority Rerun
Editions & Modules
Scale
$599
per month for up to USD 100K of billing per month; 0.75% on billing thereafter
Enterprise
Contact sales team
No answers on this topic
Offerings
Pricing Offerings
ChargebeePriority Rerun
Free Trial
YesYes
Free/Freemium Version
YesYes
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional DetailsNo transaction based fees. No setup cost.Pay only for what you process. 2.90% + $0.30 per transaction for credit cards. $1.49 per bank transfer (ACH). No monthly fees. No application fees. No hidden fees.
More Pricing Information
Community Pulse
ChargebeePriority Rerun
Best Alternatives
ChargebeePriority Rerun
Small Businesses
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WooCommerce Subscriptions
Score 7.9 out of 10
WooCommerce Subscriptions
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Score 7.9 out of 10
Medium-sized Companies
Sage Intacct
Sage Intacct
Score 8.6 out of 10
Sage Intacct
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Score 8.6 out of 10
Enterprises
Salesforce Revenue Cloud
Salesforce Revenue Cloud
Score 8.8 out of 10
Salesforce Revenue Cloud
Salesforce Revenue Cloud
Score 8.8 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
ChargebeePriority Rerun
Likelihood to Recommend
8.5
(0 ratings)
8.4
(0 ratings)
Usability
8.0
(0 ratings)
-
(0 ratings)
Support Rating
8.0
(0 ratings)
-
(0 ratings)
User Testimonials
ChargebeePriority Rerun
Likelihood to Recommend
Chargebee is also one of the best platform in order to provide proper billing management to the customers by providing their configuration needs to be corrected in order to deploy and made the connection relevant to the specific position which is one of the best usecase.It also provides support in order to rectifying issues.
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Rerun is great for any business that invoices or bills clients on a recurring schedule of any sort, whether that be daily, weekly, monthly, annually, and so forth. I wouldn't recommend it for businesses that just want to run a credit card now and then. This is made to assist with subscriptions, memberships, or any recurring service types. This also works well for delinquent accounts, you can get them set up on an automatic payment plan they can afford to pay down outstanding invoices.
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Pros
  • Reliable: We've had virtually no issues since launch.
  • Care about customers: Chargebee's account managers/support team have always been very helpful/responsive.
  • Feature-rich: Chargebee has a ton of features that help us do what we want and they are consistently adding new features every quarter.
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  • Automatic debits of payments on the schedule that I want.
  • Handling one time payments with ease
  • Being able to the payments either by ACH or credit card
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Cons
  • [I feel] customer service never actually fixes any problems. They make you gather information they easily could, write up a big report of the problem, and then tell you why it's not working (usually not even correct). [In my experience] they never actually solve a problem. Not to mention, [in my experience] you can never speak with anyone immediately and coms turnaround is usually over 24 hours.
  • So far, I can not get my customers to checkout online, even after hiring professional developers to help.
  • [I believe] QBO sync is a mess.
  • My account is set up to send payment tokens to Authorize.Net, and no matter how much I disable every possible security feature, I still have 100's of declined cards, that work perfectly well.
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  • Honestly, this is the only software I have used for automation of recurring payments. So far, I haven't had any issues for how I use it. Others who use it more in-depth may find areas for improvement.
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Usability
It's very easy to use once you know what you're doing. I found it very straight forward once I got the hang of things and was able to create plans easily for my business. I was also able to just charge my clients right away easily. Refunding was also easy when needed.
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No answers on this topic
Support Rating
Chargebee is simple to use, and we have had little need for support.
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No answers on this topic
Alternatives Considered
Chargebee is a class apart from Zoho Books - better in all aspects - better interface, more functionalities, integrations that actually work, responsive support, customisable automated reporting, more customizability. The only difference is pricing - Zoho comes at about 10% of what Chargebee costs. So for startups looking to graduate from Google Sheets and on a budget - Zoho will serve your purposes - but eventually will have to move to something like a Chargebee.
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We selected Rerun over Bill.com as it was less expensive and has a much better interface than Bill.com. There are no per user fees like Bill.com, which allows me to invite team members in to help with managing the payments. The interface is much easier to work with and manage vs Bill.com.
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Return on Investment
  • Chargebee has allowed us to focus on the most important part of our business: the product, instead of cumbersome development to manage subscriptions. The time ROI that it saved allowing us to get our product to market was invaluable.
  • Chargebee also made sense financially. Paying the subscription was far cheaper than developing something similar (or even far inferior) ourselves
  • Overall it's saved us quite a bit of time, money, and allows employees to easily manage subscriptions which is extremely important to us.
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  • It's been amazing! I started using it for delinquent accounts and it worked so nicely that I decided to start billing my clients monthly vs hourly. The software itself doesn't cost anything, they only charge merchant fees and per-transaction fees. I would be paying these to accept credit cards anyway, so it is 100% worth it. Plus, it has saved me time on bookkeeping and collections, which allows me to have more billable time. It has helped me take my business from a time-based billing system to a value-based billing system.
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ScreenShots

Chargebee Screenshots

Screenshot of Chargebee's metrics and reportingScreenshot of the Recurring Business Command CentreScreenshot of customer subscription nanagement organized onto a single page, where users can change plans, edit card details, add add-ons, apply credits, apply ad hoc charges and delay billing dateScreenshot of the customizable hosted checkout page

Priority Rerun Screenshots

Screenshot of Automate your email communication with customersScreenshot of Handle voids and invalid credit cardsScreenshot of Automate invoices and payments with customersScreenshot of Track account activity and generate reportsScreenshot of Create a customizable checkout process for your products or services