Independently Invited by TrustRadius
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
| Product | Rating | Most Used By | Product Summary | Starting Price |
|---|---|---|---|---|
Chargebee | Score7.9 out of 10 | N/A | ChargeBee is an all in one subscription billing solution designed to handle all the complexity of recurring billing. The product integrates with a range of other SaaS applications including SalesForce, accounting, and order fulfillment systems. Some key features include: Managed Subscription Billing, Flexible Billing Support and Automated Notifications. | $599 per month for up to USD 100K of billing per month; 0.75% on billing thereafter |
Zuora | Score8.1 out of 10 | N/A | Zuora is one of the best-known subscription billing platforms. Zuora is an enterprise-level product and, as such, provides comprehensive metrics, tax automation, and support for multiple currencies. It also offers Salesforce and NetSuite integration out-of the-box. It often replaces cumbersome ERP (enterprise resource planning) systems that does not focus exclusively on billing. | N/A |
| Chargebee | Zuora | |||||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Editions & Modules |
| No answers on this topic | ||||||||||||||
| Offerings |
| |||||||||||||||
| Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
| Additional Details | No transaction based fees. No setup cost. | — | ||||||||||||||
| More Pricing Information | ||||||||||||||||
| Chargebee | Zuora | |
|---|---|---|
| Considered Both Products | ||
| Key User Insights | ||
| Would buy again | ||
No answers on this topic | No answers on this topic | |
| Delivers good value for the price | ||
No answers on this topic | No answers on this topic | |
| Happy with the feature set | ||
No answers on this topic | No answers on this topic | |
| Lived up to sales and marketing promises | ||
No answers on this topic | No answers on this topic | |
| Implementation went as expected | ||
No answers on this topic | No answers on this topic | |
| Chargebee | Zuora | |
|---|---|---|
| Likelihood to Recommend | 8.5 | 1.0 |
| Likelihood to Renew | - | 1.0 |
| Usability | 8.0 | 7.6 |
| Availability | - | 9.3 |
| Performance | - | 9.7 |
| Support Rating | 8.0 | 1.0 |
| In-Person Training | - | 9.3 |
| Online Training | - | 7.0 |
| Implementation Rating | - | 7.4 |
| Configurability | - | 6.6 |
| Ease of integration | - | 6.0 |
| Product Scalability | - | 10.0 |
| Vendor post-sale | - | 10.0 |
| Vendor pre-sale | - | 10.0 |