TrustRadius: an HG Insights company

Save this comparison

Save this comparison

Add Product

Recommended Comparisons

    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Chargebee

    Score7.9 out of 10
    N/AChargeBee is an all in one subscription billing solution designed to handle all the complexity of recurring billing. The product integrates with a range of other SaaS applications including SalesForce, accounting, and order fulfillment systems. Some key features include: Managed Subscription Billing, Flexible Billing Support and Automated Notifications.

    $599

    per month for up to USD 100K of billing per month; 0.75% on billing thereafter

    Zuora

    Score8.1 out of 10
    N/AZuora is one of the best-known subscription billing platforms. Zuora is an enterprise-level product and, as such, provides comprehensive metrics, tax automation, and support for multiple currencies. It also offers Salesforce and NetSuite integration out-of the-box. It often replaces cumbersome ERP (enterprise resource planning) systems that does not focus exclusively on billing.N/A
    Pricing
    ChargebeeZuora
    Editions & Modules
    Scale
    $599
    per month for up to USD 100K of billing per month; 0.75% on billing thereafter
    Enterprise
    Contact sales team
    No answers on this topic
    Offerings
    Pricing Offerings
    ChargebeeZuora
    Free Trial
    YesNo
    Free/Freemium Version
    YesNo
    Premium Consulting/Integration Services
    YesNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional DetailsNo transaction based fees. No setup cost.—
    More Pricing Information
    Community Pulse
    ChargebeeZuora
    Considered Both Products
    Chargebee
    Chose Chargebee
    We evaluated Chargebee vs. Zuora and Stripe. Zuora has a lot of enterprise-level companies, so from an optics perspective is "safer", but we found their integration to be more difficult, their cost to be more expensive, their UI to be more complicated, and their APIs to be …
    Incentivized
    Chose Chargebee
    A strong balance between flexibility and simplicity -- Chargebee has proved to be a product that is well liked across the organization, and from a technical standpoint does not present too many hiccups for our developers. We also feel the pricepoint is good in a market which …
    Incentivized
    Zuora
    Chose Zuora

    Recurly was too basic for our needs. We didn't believe that we could scale with that technology.

    Stripe would have required that we integrate it along side 3 other pieces of technology in order to hack together a billing system. Chargebee was too new a player for us to trust …

    Incentivized
    Key User Insights
    Would buy again
    No answers on this topic
    No answers on this topic
    Delivers good value for the price
    No answers on this topic
    No answers on this topic
    Happy with the feature set
    No answers on this topic
    No answers on this topic
    Lived up to sales and marketing promises
    No answers on this topic
    No answers on this topic
    Implementation went as expected
    No answers on this topic
    No answers on this topic
    User Ratings
    ChargebeeZuora
    Likelihood to Recommend
    8.5
    (21 ratings)
    1.0
    (134 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    1.0
    (14 ratings)
    Usability
    8.0
    (1 ratings)
    7.6
    (17 ratings)
    Availability
    -
    (0 ratings)
    9.3
    (2 ratings)
    Performance
    -
    (0 ratings)
    9.7
    (3 ratings)
    Support Rating
    8.0
    (1 ratings)
    1.0
    (13 ratings)
    In-Person Training
    -
    (0 ratings)
    9.3
    (2 ratings)
    Online Training
    -
    (0 ratings)
    7.0
    (2 ratings)
    Implementation Rating
    -
    (0 ratings)
    7.4
    (9 ratings)
    Configurability
    -
    (0 ratings)
    6.6
    (3 ratings)
    Ease of integration
    -
    (0 ratings)
    6.0
    (3 ratings)
    Product Scalability
    -
    (0 ratings)
    10.0
    (2 ratings)
    Vendor post-sale
    -
    (0 ratings)
    10.0
    (2 ratings)
    Vendor pre-sale
    -
    (0 ratings)
    10.0
    (2 ratings)