TrustRadius: an HG Insights company

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Chartbeat

    Score6.9 out of 10
    N/AChartbeat delivers real-time analytics, insights, and transformative tools for content teams around the world, to help improve audience engagement, inform editorial decisions, and increase loyalty.N/A
    Pricing
    Chartbeat
    Editions & Modules
    No answers on this topic
    Offerings
    Pricing Offerings
    Chartbeat
    Free Trial
    Yes
    Free/Freemium Version
    No
    Premium Consulting/Integration Services
    Yes
    Entry-level Setup FeeNo setup fee
    Additional DetailsChartbeat pricing is based on monthly site page views. Discounts are applied to multi-year contracts. The Basic Plan includes the Real-time Dashboard, Historical Dashboard, Heads Up Display, Reports, Big Board, iOS and Android app, and Real-time API endpoints. The Plus Plan includes all of the Basic Plan features, plus ONE of the following Premium features: Headline Testing, Advanced Queries, or Multi-Site View. The Premium Plan includes all of the Basic Plan features, plus ALL Premium features: Headline Testing, Advanced Queries, Multi-Site View, and enterprise-level support and custom trainings.
    More Pricing Information
    Community Pulse
    Chartbeat
    Considered Both Products
    Chartbeat
    Chose Chartbeat
    We use Chartbeat in conjuction with these tools. Chartbeat is forward facing and we encourage everyone in the newsroom to use it. It provides the best live view, but lacks depth needed for more longer-term trend reporting and analysis. Domo allows much more advanced data …
    Incentivized
    Chose Chartbeat
    Google Analytics 360 had problems, but after it was discontinued, Google Analytics became a shell of its former self. An added benefit of Chartbeat is that it's more "live" (looking at live concurrents rather than in the past however many minutes) and tells you how that number …
    Incentivized
    Chose Chartbeat
    Chartbeat gives data in real time while Google has an analysis time. Furthermore, the tool is much easier and more intuitive to use.

    O Chartbeat dá o dado em temporeal enquanto o Google tem um tempo de análise. Além disso, a ferramenta é de manuseio muito mais fácil e intuitiva.
    Incentivized
    Chose Chartbeat
    Much easier to use and understand than GA4. We tested Marfeel, but felt Chartbeat was so good there was no reason to change.

    I still feel like our audit is still based on GA4 so we do have to still pay attention to that.
    Incentivized
    Chose Chartbeat
    Much more user friendly
    Incentivized
    Chose Chartbeat
    Chartbeat's heads up display feature allows the newsroom to see key data right from our site.
    Incentivized
    Chose Chartbeat
    I use both.
    Incentivized
    Chose Chartbeat
    We use Chartbeat for real-time evaluation and Adobe Analytics for longer-term performance reporting. Chartbeat is easier to use overall, particularly for content producers. Researchers tend to rely on Adobe Analytics for their reports. We have found that we need to keep using …
    Incentivized
    Chose Chartbeat
    Google Analytics has gradually become much more difficult to use, and much slower in its realtime reporting. It was the changes that came in with Google Analytics 4 that gave us the final push to work with Chartbeat - a product some of us were already familiar with from …
    Incentivized
    Chose Chartbeat
    NA
    Incentivized
    Chose Chartbeat
    I haven't used any others.
    Incentivized
    Chose Chartbeat
    N/A
    Incentivized
    Chose Chartbeat
    Omnilytics is more robust, detailed, and catered for an intermediate media user, while I think Chartbeat is a more user-friendly and beginner-oriented piece of technology. That being said, there is an impressive amount of lift for Chartbeat, and it's evident that simplicity is …
    Incentivized
    Chose Chartbeat
    I used Parse.ly before I used Chartbeat. We shifted away from Parse.ly because it's social standing wasn't as good, it was mostly for site readership and we needed a bigger concentration on social media that Parse.ly couldn't provide. It's not listed, but we now use Social Flow …
    Incentivized
    Chose Chartbeat
    n/a
    Incentivized
    Chose Chartbeat
    Chartbeat stands out in terms of real-time tracking and information from which to manage homepages, I found this better than Smart Octo's equivalent. However, the ability to quickly explore past data does not go as deep as Google Analytics.
    Incentivized
    Chose Chartbeat
    The interface of Chartbeat is cleaner and more user-friendly and focused.
    Incentivized
    Chose Chartbeat
    I really haven't used anything else quite like Chartbeat. Google Analytics might compare but it is very different.
    Incentivized
    Chose Chartbeat
    Chartbeat is better than GA when it comes to ease of use and immediacy. The homepage layover that Chartbeat offers is unique from what I've seen and gives me an instant knowledge of what's working on my site and how to best arrange it.
    Incentivized
    Chose Chartbeat
    Other products like Chartbeat that I've used are Parse.ly, GA, and Omniture. Parse.ly is the only tool, in my opinion, that offers more real-time data, but the interface is lacking and isn't as intuitive as Chartbeat.
    Incentivized
    Chose Chartbeat
    None
    Incentivized
    Chose Chartbeat
    My company selected Chartbeat after we were acquired by a bigger company. Initially I missed the Parse.ly interface, but I have since adjusted.
    Incentivized
    Chose Chartbeat
    Chartbeat is a lot easier to use.
    Incentivized
    Chose Chartbeat
    Chartbeat is better for live metrics than either Adobe or Google, but Adobe Omniture especially is much better for tracking historic numbers.
    Incentivized
    Chose Chartbeat
    Chartbeat is certainly better at visualizing content and segmenting the data all on one screen. We can filter by section, author, channel and more without leaving the main dashboard page. Combining properties together in roll up groups is another key feature. We're able to …
    Incentivized
    Key User Insights
    Would buy again
    No answers on this topic
    Delivers good value for the price
    No answers on this topic
    Happy with the feature set
    No answers on this topic
    Lived up to sales and marketing promises
    No answers on this topic
    Implementation went as expected
    No answers on this topic
    Features
    Chartbeat
    Web Analytics
    Comparison of Web Analytics features of Chartbeat
    Feature
    Chartbeat
    7.4
    13 Ratings
    Lead Conversion Tracking6.15 Ratings
    Bounce Rate Measurement6.68 Ratings
    Device and Browser Reporting6.912 Ratings
    Pageview Tracking7.812 Ratings
    Event Tracking7.17 Ratings
    Reporting in real-time9.112 Ratings
    Referral Source Tracking8.012 Ratings
    Customizable Dashboards7.710 Ratings
    User Ratings
    Chartbeat
    Likelihood to Recommend
    8.6
    (67 ratings)
    Likelihood to Renew
    9.9
    (9 ratings)
    Usability
    7.8
    (58 ratings)
    Support Rating
    8.1
    (10 ratings)