ChartHop vs. Crunchr

Not Suited - The tool is suited for organizations with an employee count of more than >500. There are much cheaper tools out there for a company size of below 500 employees. Integration with other tools can be improved. Suited - From an admin POV who sometimes works closely with HRs, customization and storing information is great.

Incentivized

The dashboard is user friendly, very intuitive. As you know, Crunchr has been specifically designed for HR, so you will save the time and risk of manually building models and reports: metrics are pre-built into Crunchr, allowing you to start analyzing your people data immediately. Also, it has an API available.

Incentivized

• The org chart is very easy to use
• It can be integrated into other things like internal company websites
• The UI looks nice

Incentivized

• Self-service analytics.
• Security & GDPR compliancy.
• Data extraction.
• Employee database.

Incentivized

• It took us a lot of time to implement and onboard this tool. Though we love the tool now, the onboarding could have been smoother.
• UI looks outdated, room for improvement. Difficult to navigate.

Incentivized

• Crunchr takes a little while to get set up which can set a fast moving business back a little bit.
• Crunchr doesn't automatically import/translate data from all existing systems when you're onboarding as a new client, so there seems to be a great deal of manual entry at the start up.
• Reports sometime have a slow runtime during times of high use.

Incentivized

Crunchr is amazing software to use, it is user friendly and easy to use. It generates innovative and customize reports that are easier to understand. This is the best to use for strategic management. It collects all the data from them organization and sits on the top layer of your organization. It keeps the data secure and is reliable to use.

For teams and people who have enough time to learn the platform or enough patience to read through documentation or to watch through tutorials, the platform is pretty usable and it is relatively easy to pick up new concepts and how to do certain things, specifically around self-service if there is some problem. With that being said, the platform can sometimes be inherently unintuitive with certain edge cases

Incentivized

Customer service is very good and supportive. They understand your concerns very patiently and resolves it within SLA timelines. They have also created many knowledge article which illustrates each and every steps in detail to resolve the common problem at comes during installation and integrations. They also make follow-up calls in order to understand if the problem is actually resolved.

ChartHop is generally better than these products because of its usability and clarity of documentation. Our use cases can be very specific sometimes, so for example ChartHop is intuitively better for org charts and smaller organizational visualizations. There is also more support for workflow creations. There is special attention to making sure there are not too many functions and things that can confuse the user compared to the other products.

Incentivized

A few of us had used ADP Workforce Now at other places and liked the idea of an HR management tool like ADP and Crunchr but we had shared similar dissatisfaction with analytics reporting from ADP. It seemed like they were a few years behind the technology when compared to other solutions on the market, which led us to Crunchr

Incentivized

• This relationship is not as clear
• When comparing this service to others, it may simply be a matter of preference
• This visualization platform is only a way to enables ideas that will increase things like ROI. I don't see it as something that impacts revenue.

Incentivized

• Has freed up resources to instead focus on more direct business objectives, in a major way.
• There was cost huge saving when we compared hiring a full in-house department to develop and manage this type of work for us.

Incentivized