ChartHop vs. Diligent Entities

Not Suited - The tool is suited for organizations with an employee count of more than >500. There are much cheaper tools out there for a company size of below 500 employees. Integration with other tools can be improved. Suited - From an admin POV who sometimes works closely with HRs, customization and storing information is great.

Incentivized

I would recommend Diligent Entities for organisations with 20 or more entities as a valuable asset for ensuring secure and streamlined entity management. I would probably not recommend the product for companies with only a few entities, as the solution is quite expensive and it is geared towards larger, structured organisations, particularly those with international companies.

Incentivized

• The org chart is very easy to use
• It can be integrated into other things like internal company websites
• The UI looks nice

Incentivized

• Integration of Single Sign On with your organisational security measures.
• Creation of new tabs for entity information headings.
• Tailoring of data fields for business requirements.

Incentivized

• It took us a lot of time to implement and onboard this tool. Though we love the tool now, the onboarding could have been smoother.
• UI looks outdated, room for improvement. Difficult to navigate.

Incentivized

• The process for issuing and cancelling shares could be made easier.
• At times, the data is slow to update.
• There are some click-through fields that aren't necessary.

Incentivized

For teams and people who have enough time to learn the platform or enough patience to read through documentation or to watch through tutorials, the platform is pretty usable and it is relatively easy to pick up new concepts and how to do certain things, specifically around self-service if there is some problem. With that being said, the platform can sometimes be inherently unintuitive with certain edge cases

Incentivized

Whilst most of the features in Diligent are of a high standard, there are some functions that could be made more user-friendly, to enable greater use of the product by more senior managers who may not have the time, coding, or other technical skills required to work out some of the functionality.

Incentivized

ChartHop is generally better than these products because of its usability and clarity of documentation. Our use cases can be very specific sometimes, so for example ChartHop is intuitively better for org charts and smaller organizational visualizations. There is also more support for workflow creations. There is special attention to making sure there are not too many functions and things that can confuse the user compared to the other products.

Incentivized

Whilst Ontra and Kuberno are both excellent products, the cost of each was prohibitive when compared with Diligent Entities, and neither product integrated with the Australian Securities Investment Commission company portal for lodgement purposes.

Incentivized

• This relationship is not as clear
• When comparing this service to others, it may simply be a matter of preference
• This visualization platform is only a way to enables ideas that will increase things like ROI. I don't see it as something that impacts revenue.

Incentivized

• Diligent Entities has enabled us to automate entity management.
• Diligent Entities has improved security via single sign on.
• Diligent Entities has improved entity reporting.

Incentivized