ChartLogic EMR vs. Veradigm Practice Management

ChartLogic is great for a practice that wants an EMR but doesn't want/need all the bells and whistles of a giant like Epic. It allows each individual doctor to create their own templates, smart fields and ways of seeing their messages, encounters etc so that while you have one EMR system each doctor can make it their own. Little to no computer experience or training needed to make things work easily.

Incentivized

Although the EHR software industry is still developing, Allscripts has proven to be better than most.

Incentivized

• Quick. Very quick.
• Simple and elegant interface.
• Simultaneous past and present records view.

• Ease of monitoring reports from all providers for each provider
• Ease of copying last report into current on
• Ease of deleting report when starting the wrong type of report

Incentivized

• Seems to usually be one extra unneeded "ok" button you have to click to make things save
• Wish it had more reporting options

Incentivized

• Some of the "canned" reports are wrong. We have reported issues to Allscripts multiple times and they never were interested in fixing the problem.
• The work and total RVU values that are assigned to each CPT code don't have a reference for the year so we have to keep changing them every year and overwrite the old ones.
• There is no option to load facility and non-facility values for total RVUs.

Incentivized

Moving away from paper reports is a little hard at first like ripping off a bandaid, but once you're fully integrated, it's just so much easier to see all your work over time and access reports, schedules, and all pertinent employment information for each patient. Not having to deal with paper files just changes the office completely.

Incentivized

I'm actually not sure if we call Allscripts support or our own support team with superusers. There never seems to be a problem that can't be fixed right away. The biggest problem you can have is when you start a report when the patient hasn't been checked in. I know how to fix it myself now, but it takes a few minutes with support when you need them to back it out.

Incentivized

Haven't used many others but out of the ones I have used, it's the best and I definitely recommend it.

Centricity is much more difficult to get support for in my experience.

Incentivized

• ChartLogic has been a great EMR for us at a reasonable price point.

Incentivized

• I am only a user but it's easy to assume that this program is very expensive.
• Access to reports across all providers is game-changing.
• Helping the patient navigate care by seeing not just reports but scheduled visits is also a major plus.

Incentivized