Checkr vs. Truework

I wouldn't hesitate recommending it to any talent team hiring at scale. We run large scale hiring campaigns for field teams where new sites ramp up, think 50 plus employees. In those case, chekr's ability to launch and track checks in bulk is a lifesaver.

Incentivized

Truework may not be ideal for companies with a large quantity of complex earning codes, as the code mapping can get messy. We've found some difficulty with finding a solution for international companies we have acquired. Otherwise, Truework has suited us very well, and sends us emails to complete verifications for someone they can't find in the records we've sent over. We utilize a good number of contractors and we've decided not to send that information to Truework, so we always need to do those manually when Truework lets us know the associate in question can't be found.

Incentivized

• The analytics section in the dashboard allows you to sort by geography and date so you fully understand where and when your applicants are applying.
• The training resources available to employees make sure that we are fully compliant.
• The dedicated account manager helps us through all hurdles.

Incentivized

• Turnaround time
• The extra associate authorization step
• The ability to edit and create new letter templates specific to our business needs

Incentivized

• It can be difficult to get support when you do have an issue.
• Account manager is not as attentive as we would like.

Incentivized

• Truework was not able to set up a file feed with our HRIS system. The project was very expensive when we worked with our system vendor.
• We are sharing files via SFTP but, all files are not view able after uploading.
• We have outsourced our administrative work but the system is not fully automated. We do need to transfer files via SFTP a couple of times every week.

Incentivized

There are more affordable options out there but checkr is reliable and it definitely an easy premium to pay for the reliability

Incentivized

It has plenty of customization that you can do to help with sending information to those who need it rather than to just one person for all things. Allowing for more workflow customization for your organization's needs.

Incentivized

They answered our questions when we were integrating and got back to us quickly, and with the relevant information we needed.

Incentivized

Truework has been recognized by Forbes as a fastest growing company. They are willing to expand their business and build new relationships. During negotiation they gave us a good deal, which shows that they are willing to let the customer evaluate their services over time. The team is also very prompt in responding to questions and proactive in initiating questions for clarification.

Incentivized

The UI was very clean.Its simple and easy to use. I have used a different tool previously but Checkr was faster than the previous tool. The customer support team is also reliable and very quick to respond

Incentivized

We worked with only a few vendors. Truework gave a pretty good deal and we were happy with their sales representative, so it was a clear choice. Some of the things we liked about Truework was that some of its clients had the same HRIS system as ours. The data that they requested in the format was easily admissible. The main factor by far was the price and cost savings.

Incentivized

• It is sped up our onboarding process quite a bit since background checks now happen at a pretty fast pace.
• Integration with our ATS has also kept our workflow simple, so my team doesnt need to get training on a separate software and manage multiple logins.

Incentivized

• It has a positive impact on business by quick hiring.
• It has a positive impact on quick verification process.
• Integrated with HR portals like Gusto and Zenefits.