| Product | Rating | Most Used By | Product Summary | Starting Price |
|---|---|---|---|---|
 ChoiceView Live Agent | Score9.8 out of 10 | N/A | ChoiceView Live Agent is a telephony and VoIP software solution from Radish Systems. | N/A |
 Fin by Intercom | Score8.5 out of 10 | N/A | Fin is Intercom’s AI Agent for customer service, designed to deliver high-quality answers, even for complex queries. It works with any helpdesk, or it can be paired with Intercom’s next-generation Helpdesk to get the full Intercom Customer Service Suite. | $0.99 one-time fee per 1 resolution |
| ChoiceView Live Agent | Fin by Intercom | |||||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Editions & Modules | No answers on this topic |
| ||||||||||||||
| Offerings |
| |||||||||||||||
| Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
| Additional Details | — | Fin comes with a 90-day money-back guarantee. Here's how it works: Use Fin in at least 250 conversations within the first 90 days after trial. If you're not satisfied, you can request a refund of up to $1M. Refund requests must be submitted within 90 days of starting the subscription. | ||||||||||||||
| More Pricing Information | ||||||||||||||||
| ChoiceView Live Agent | Fin by Intercom | |
|---|---|---|
| Considered Both Products | No answer on this topic | |
| Key User Insights | ||
| Would buy again | ||
No answers on this topic | No answers on this topic | |
| Delivers good value for the price | ||
No answers on this topic | No answers on this topic | |
| Happy with the feature set | ||
No answers on this topic | No answers on this topic | |
| Lived up to sales and marketing promises | ||
No answers on this topic | No answers on this topic | |
| Implementation went as expected | ||
No answers on this topic | No answers on this topic | |
| ChoiceView Live Agent | Fin by Intercom | |
|---|---|---|
| Likelihood to Recommend | - | 8.2 |
| Likelihood to Renew | - | 10.0 |
| Usability | - | 8.8 |
| Availability | - | 9.1 |
| Performance | - | 9.1 |
| Support Rating | - | 5.7 |
| Online Training | - | 7.4 |
| Implementation Rating | - | 6.6 |
| Product Scalability | - | 9.1 |