TrustRadius

ChowNow vs. DoorDash

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
ChowNow
Score 8.5 out of 10
N/A
ChowNow in Playa Vista provides branded online ordering systems for independent restaurants across the US — via restaurants’ own websites, on Facebook and Google pages.
$119
Per Annual
DoorDash
Score 9.1 out of 10
N/A
DoorDash is an online ordering system that puts restaurant in contact with customers seeking takeout and delivery services. DoorDash supports promotions, loyalty offers, and delivery outsourcing for restaurants.N/A
Pricing
ChowNowDoorDash
Editions & Modules
Annual
$119.00
Per Annual
Monthly
$149.00
per month
No answers on this topic
Offerings
Pricing Offerings
ChowNowDoorDash
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details——
More Pricing Information
Community Pulse
ChowNowDoorDash
Considered Both Products
ChowNow
Kent Garbers | TrustRadius Reviewer
Kent Garbers
president
Chose ChowNow
Slice appears to be a lower cost and quite popular in our industry (Pizza) however their tactics to acquire new business are questionable at best!
Verified User
Anonymous
Chose ChowNow
I push customers toward ChowNow instead of the references apps because of a) ChowNow has lower commission costs b) ChowNow gives customer data access c) ChowNow allows me to better issue refunds or adjustments. ChowNow however does not provide as much visibility to "new" …
DoorDash
Verified User
Anonymous
Chose DoorDash
uber eats does not have the vast variety of deliveries that door dash has.
Best Alternatives
ChowNowDoorDash
Small Businesses
Ecwid by Lightspeed
Ecwid by Lightspeed
Score 10.0 out of 10
Ecwid by Lightspeed
Ecwid by Lightspeed
Score 10.0 out of 10
Medium-sized Companies
Toast Point of Sale
Toast Point of Sale
Score 8.2 out of 10
Toast Point of Sale
Toast Point of Sale
Score 8.2 out of 10
Enterprises

No answers on this topic

No answers on this topic

All AlternativesView all alternativesView all alternatives
User Ratings
ChowNowDoorDash
Likelihood to Recommend
8.5
(0 ratings)
8.0
(0 ratings)
User Testimonials
ChowNowDoorDash
Likelihood to Recommend
ChowNow is very well suited for restaurants and cafes. Its a very strong competitor to "3rd party apps" like UberEats, DoorDash, grubhub, etc. so if you use any of those -- look into ChowNow. It may be less appropriate for fine dining establishments were timing (of delivery driver; or customer pickups) is extremely important to preserve food quality.
Verified User
Anonymous
Read full review
i like using doordash for work to be able to provide goods for my employees while not having to actually leave work to go pick them up. I have used it for things like ordering food for a group of employees or even when I have needed tools from a supported doordash store, they have delivered those items so I did not have to wait for them to get shipped out to my work
Verified User
Anonymous
Read full review
Pros
  • menu updating
  • receiving customer data
  • adding photos to our menu
  • submitting refunds/adjustments to customers
Verified User
Anonymous
Read full review
  • delivering products and food when you are incapable or unable to drive
  • quick delivery
  • various types of deliveries are available on doordash
Verified User
Anonymous
Read full review
Cons
  • Better structure of Pizza menus to ease 86 toppings
  • The new interface could use some work. Smaller fonts make the "tickets" difficult to determine correct information. The system defaults to the last ticket time - The standard system was actually more accurate
Kent Garbers | TrustRadius Reviewer
Kent Garbers
president
Read full review
  • a better tracking system so you know when the delivery is going to take place.
  • a better way to let the drivers know when food is going to be done so they dont have to wait at the location for the order to be filled.
  • more deals
Verified User
Anonymous
Read full review
Alternatives Considered
Slice appears to be a lower cost and quite popular in our industry (Pizza) however their tactics to acquire new business are questionable at best!
Kent Garbers | TrustRadius Reviewer
Kent Garbers
president
Read full review
Uber Eats does not have the vast variety of deliveries that door dash has
Verified User
Anonymous
Read full review
Return on Investment
  • Returning guests from the email campaigns
  • Offering easy to use online ordering has increased sales
Kent Garbers | TrustRadius Reviewer
Kent Garbers
president
Read full review
  • employees are happier when food is given - positive ROI
  • employees seem to be driven harder when food is given - positive ROI
  • less inquiring for multiple quotes when things can be delivered same day - negative ROI
Verified User
Anonymous
Read full review
ScreenShots