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Chrome Remote Desktop vs. MSP360 Connect

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Chrome Remote Desktop

    Score8.4 out of 10
    N/AChrome Remote Desktop from Google is a cross-platform remote administration and remote desktop tool that requires the Chrome browser and an extension. It is free to use.

    $0

    MSP360 Connect

    N/AN/AMSP360 Connect (formerly Remote Desktop) MSP360 Connect is a remote desktop solution designed for MSPs and IT teams. It allows users to access and control Windows computers from any system, as well as oversee and manage all remote connections in a single web console.

    $89.99

    per year

    Pricing
    Chrome Remote DesktopMSP360 Connect
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    Chrome Remote DesktopMSP360 Connect
    Free Trial
    NoYes
    Free/Freemium Version
    YesYes
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details—The price depends on the selected edition – Free Connect, Standalone Connect or Managed Connect.
    More Pricing Information
    Community Pulse
    Chrome Remote DesktopMSP360 Connect
    Considered Both Products
    Google
    Chose Chrome Remote Desktop
    Has better rendering resolution (often smoother) and without having to configure any firewalls or port forwarding, it makes it a much better choice than using RDP. Managed connections all appear in a central location where on RDP you have to make individual shortcuts for each …
    Incentivized
    MSP360
    No answer on this topic
    Key User Insights
    Would buy again
    No answers on this topic
    No answers on this topic
    Delivers good value for the price
    No answers on this topic
    No answers on this topic
    Happy with the feature set
    No answers on this topic
    No answers on this topic
    Lived up to sales and marketing promises
    No answers on this topic
    No answers on this topic
    Implementation went as expected
    No answers on this topic
    No answers on this topic
    Features
    Chrome Remote DesktopMSP360 Connect
    Remote Administration
    Comparison of Remote Administration features of Chrome Remote Desktop and MSP360 Connect
    Feature
    Chrome Remote Desktop
    8.4
    18 Ratings
    MSP360 Connect
    -
    Ratings
    Screen sharing6.017 Ratings00 Ratings
    File transfer8.09 Ratings00 Ratings
    Instant message8.05 Ratings00 Ratings
    Secure remote access with Smart Card authentication9.03 Ratings00 Ratings
    Access to sleeping/powered-off computers7.08 Ratings00 Ratings
    Over-the-Internet remote session10.018 Ratings00 Ratings
    Initiate remote control from mobile8.016 Ratings00 Ratings
    Remote management of servers & workstations9.016 Ratings00 Ratings
    Remote Active Directory® management9.04 Ratings00 Ratings
    Centralized management dashboard9.08 Ratings00 Ratings
    Session record9.05 Ratings00 Ratings
    Annotations9.04 Ratings00 Ratings
    Monitoring and Alerts9.04 Ratings00 Ratings
    Multi-platform remote control7.013 Ratings00 Ratings
    User Ratings
    Chrome Remote DesktopMSP360 Connect
    Likelihood to Recommend
    9.0
    (18 ratings)
    -
    (0 ratings)
    Likelihood to Renew
    7.0
    (2 ratings)
    -
    (0 ratings)
    Usability
    9.0
    (4 ratings)
    -
    (0 ratings)
    Support Rating
    3.8
    (7 ratings)
    -
    (0 ratings)
    Implementation Rating
    10.0
    (1 ratings)
    -
    (0 ratings)