Chronus vs. TINYpulse

If you are going to scale a mentoring program with 50+ users (mentor and mentees) you need software, to get out of the "matching" game, this is a Chronus positive. You also want an ongoing pulse on how it's going, whos looking for a mentor, and adding new users. This is very easy to do with the software.

Incentivized

Well-suited for companies looking to get better feedback from employees. It's probably perfect for my organization (around 80 employees) because our COO can respond directly to our concerns. It might be less effective for larger organizations, but I can't speak much to that.

Incentivized

• Algorithmic match
• Admin dashboard
• Connection plan
• User interface, mobile friendly

Incentivized

• Helps increase team camaraderie and rapport by celebrating wins and showing appreciation.
• Helps monitor any team issues by asking (anonymous) questions about company and team dynamics.
• Team members are able to safely provide feedback and make suggestions without concerns of awkwardness or friction.

Incentivized

• Mentoring software is only as good as we provide good internal mentors so accountably is on us to bolster the system with good mentors.
• When I evaluate the satisfaction of our mentees I need to hear "my mentor was great" and this is not a software result but a human result.
• Many of my Chronus contacts have changed over the years, sometimes I feel I know more than them.

Incentivized

• Originally, requests for feedback ("360s") were not customizable, and employees didn't feel the pre-written questions were particularly helpful. TINYpulse has since changed this format so we can either use default questions or create our own.

Incentivized

Self explanatory and easy to use. Email notifications help to remind users what they have to do. Very simple and straightforward user interface.

Incentivized

I have never experienced an outage or technical problem with TinyPluse.

Incentivized

Site always loads properly and running efficiently

Incentivized

I have not interacted with the support team.

Incentivized

These are a "spectrum" of software options, some more sophisticated than others depending on the need. There is no 1 and done tool, so we use a few. Some are for all EEs, some are for 100s, and some are for 10s of EEs. Chronus works well for our mentoring need their value is good. The most recent similar tool I evaluated is MentorEase. MentorEase seems to do much of the same at a lower price but I did not like the UI nor was the rep easy to understand. MentorEase may be good to match up new EEs with a "buddy". Chronus is more powerful we match on more sophisticated attributes.

Incentivized

TINYpulse provided the most-competitive pricing of all vendors considered, with the greatest flexibility of use with desktop, mobile app, and operating system. While customer support proposed by others appeared to be closer to "live" or real-time, with closer to the 24/7 kind of environment in which we live/work in today, budget was a driving factor for us.

Incentivized

Easy to deploy, create and add accounts.

Incentivized

• Term rate improvements
• Career Progression counts
• Connectedness

Incentivized

• We have been able to implement a number of suggestions that our employees have posted on TINYpulse, things that our management may not have thought of but made a positive difference.
• We are able to identify pain points before they become a systemic problem, and can act to correct our shortcomings or adjust procedures to remedy the situation.
• Sending Cheers to employees is a real morale booster for everyone.

Incentivized