Church Community Builder in Colorado Springs offers their church management applications designed to manage church involvement, schedule events and register attendees, and manage giving.
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Pushpay
Score 6.4 out of 10
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Pushpay delivers digital solutions to help churches achieve their missions. Their ChurchStaq, ParishStaq, and Resi Media suites aim to simplify engagement, giving, administration, and video streaming—enabling their 14,500+ customers to increase generosity, drive participation, and build stronger community relationships.
Church Community Builder is ideal if you are seeking to connect your church members to your pastoral staff and to one another in an effective way. If you are looking to plan major events (like our church's 25th Anniversary Service, for example; or our annual Marriage Conference), then Church Community Builder will be incredibly helpful to you! Church Community Builder is also helpful for distributing items like membership applications and mass emails.
As the fees are incredibly high, I would not recommend smaller organizations with lower budgets. If an organization is looking to separate their electronic giving processing outside of their church management software to allow a consistent user experience regardless of a change from one church management platform to another, Pushpay is a great solution.
Cannot give to more than one fund in a single transaction.
Cannot pull data from the church management software. Therefore, if donors give electronically and via cash or check (which is processed directly in Church management software), the donor cannot run one giving statement through Pushpay, which includes all of their gifts. Pushpay does allow check and cash scanning through their platform which can resolve the statement issue, however, they do not have image scanning software, therefore, a visual copy of checks or cash envelopes cannot be exported or retrieved.
The access to support is excellent; however, the turnover with assigned account managers has been high over the years, which makes it challenging to build a lasting rapport. There have been some technical and functionality issues communicated over the years which have been received by the account manager. At the time, with responses such as "yes, we know it's an issue, and we're working on that, but we don't have a timeframe." These problems are never resolved, nor are progress reports or follow up ever addressed, then the account manager changes and the cycle starts again.
Far and away, Church Community Builder is an incredibly superior product to PowerChurch. PowerChurch did not nearly feature all of the useful tools that Church Community Builder offers. Church Community Builder's greatest advantage over PowerChurch would be its accompanying Lead App, which allows me as a Pastor to easily pull up the contact information of any church member simply from my iPhone - PowerChurch didn't offer anything even remotely that useful. Choosing Church Community Builder was a clear no brainer.
We had previously used a program called eGiving to receive online payments and contributions, and we have previously used PowerChurch as our CRM, and Pushpay (including its Church Community Builder program) far excels both of these other programs. Pushpay is more user-friendly, and its financial program and its CRM program work much more effectively with one another.
Pushpay served as a fine giving platform and allowed for our church to move digitally well.
However, the inordinate fees and costs of their platform ate away at much too large of our donations. With the other platforms out there, it doesn't make sense for us to lock into contracts with excessively high fees.
