TrustRadius: an HG Insights company

Churn Buster vs. ClientSuccess

Save this comparison

Save this comparison

Add Product

Recommended Comparisons

    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Churn Buster

    N/AN/AChurn Buster is a customer retention tool for subscription service providers, helping to reduce passive churn and use various nudge tactics (e.g. mobile and email reminders) and card processing strategies to help get past-due subscribers paid up, make payment recovery easier, and extend subscriber lifetimes. Churn Buster offers solutions for Subscription eCommerce, as well as for SaaS & Digital Subscriptions.N/A

    ClientSuccess

    Score8.4 out of 10
    N/AClientSuccess, from the company of the same name in Lehi, is presented by the vendor as a simple yet sophisticated solution for CSMs, and the Executive team. For the CSMs, ClientSuccess brings together the tools, best practices, insights and analytics needed to proactively manage customers. For the Executives, they deliver analytics, metrics and reports to provide a comprehensive view of the health of a SaaS business.N/A
    Pricing
    Churn BusterClientSuccess
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    Churn BusterClientSuccess
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoYes
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details
    More Pricing Information
    Features
    Churn BusterClientSuccess
    Security
    Comparison of Security features of Churn Buster and ClientSuccess
    Feature
    Churn Buster
    -
    Ratings
    ClientSuccess
    8.2
    15 Ratings
    Role-based user permissions00 Ratings8.215 Ratings
    Platform & Infrastructure
    Comparison of Platform & Infrastructure features of Churn Buster and ClientSuccess
    Feature
    Churn Buster
    -
    Ratings
    ClientSuccess
    8.4
    13 Ratings
    API00 Ratings10.010 Ratings
    Integration with Salesforce.com00 Ratings9.012 Ratings
    Integration with Marketo00 Ratings7.32 Ratings
    Integration with Eloqua00 Ratings7.32 Ratings
    Customer Data Extraction / Integration
    Comparison of Customer Data Extraction / Integration features of Churn Buster and ClientSuccess
    Feature
    Churn Buster
    -
    Ratings
    ClientSuccess
    8.9
    16 Ratings
    Product usage00 Ratings8.414 Ratings
    Help desk / support tickets00 Ratings9.412 Ratings
    Customer Success Management
    Comparison of Customer Success Management features of Churn Buster and ClientSuccess
    Feature
    Churn Buster
    -
    Ratings
    ClientSuccess
    8.6
    17 Ratings
    NPS surveys00 Ratings7.09 Ratings
    Sponsor tracking00 Ratings9.411 Ratings
    Customer profiles00 Ratings9.017 Ratings
    Automated workflow00 Ratings8.917 Ratings
    Internal collaboration00 Ratings7.716 Ratings
    Customer health scoring00 Ratings9.017 Ratings
    Customer segmentation00 Ratings9.016 Ratings
    CSM Reporting & Analytics
    Comparison of CSM Reporting & Analytics features of Churn Buster and ClientSuccess
    Feature
    Churn Buster
    -
    Ratings
    ClientSuccess
    8.4
    17 Ratings
    Customer health trends00 Ratings9.015 Ratings
    Engagement analytics00 Ratings8.113 Ratings
    Revenue forecasting00 Ratings7.614 Ratings
    Dashboards00 Ratings9.017 Ratings
    User Ratings
    Churn BusterClientSuccess
    Likelihood to Recommend
    -
    (0 ratings)
    7.6
    (18 ratings)
    Support Rating
    -
    (0 ratings)
    10.0
    (1 ratings)