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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Churn360

    Score10 out of 10
    N/AChurn360 brings customer data that exists in various sources into one single view making it easier for Customer Success Managers to get a complete picture of the customer. Churn360 integrates with third party customer communication software to brings all communication related to one customer in a single place, and integrates with financial systems like Chargebee and usage tracking softwares like Segment to bring in all the data the data needed to understand the health of the customer in one…

    $398

    per month

    Custify

    Score9.9 out of 10
    Small Businesses (1-50 employees)
    Custify is a customer success platform designed for B2B SaaS businesses. It helps users better meet customers' needs, reduce churn and increase lifetime value. The user can see in-product usage insights as well as data from CRM, support, billing, and other systems in one place. Relevant customer success KPIs and client interactions are displayed in its dashboard. Custify also identifies clients that get stuck during onboarding, those whose trial is about to expire, and those whose usage has…N/A
    Pricing
    Churn360Custify
    Editions & Modules
    Startup
    $399
    per month 1 - 4 CSM
    Professional
    $799
    per month 5 - 9 CSM
    No answers on this topic
    Offerings
    Pricing Offerings
    Churn360Custify
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    YesYes
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Features
    Churn360Custify
    Security
    Comparison of Security features of Churn360 and Custify
    Feature
    Churn360
    10.0
    1 Ratings
    Custify
    7.0
    11 Ratings
    Role-based user permissions10.01 Ratings7.011 Ratings
    Platform & Infrastructure
    Comparison of Platform & Infrastructure features of Churn360 and Custify
    Feature
    Churn360
    10.0
    1 Ratings
    Custify
    8.0
    11 Ratings
    API10.01 Ratings8.011 Ratings
    Integration with Salesforce.com00 Ratings8.01 Ratings
    Customer Data Extraction / Integration
    Comparison of Customer Data Extraction / Integration features of Churn360 and Custify
    Feature
    Churn360
    10.0
    1 Ratings
    Custify
    9.0
    11 Ratings
    Product usage10.01 Ratings9.011 Ratings
    Help desk / support tickets10.01 Ratings9.11 Ratings
    Customer Success Management
    Comparison of Customer Success Management features of Churn360 and Custify
    Feature
    Churn360
    10.0
    1 Ratings
    Custify
    8.3
    11 Ratings
    NPS surveys10.01 Ratings8.01 Ratings
    Customer profiles10.01 Ratings8.011 Ratings
    Automated workflow10.01 Ratings9.011 Ratings
    Internal collaboration10.01 Ratings7.011 Ratings
    Customer health scoring10.01 Ratings9.011 Ratings
    Customer segmentation10.01 Ratings9.011 Ratings
    Sponsor tracking00 Ratings8.02 Ratings
    CSM Reporting & Analytics
    Comparison of CSM Reporting & Analytics features of Churn360 and Custify
    Feature
    Churn360
    10.0
    1 Ratings
    Custify
    9.0
    11 Ratings
    Customer health trends10.01 Ratings9.011 Ratings
    Engagement analytics10.01 Ratings9.011 Ratings
    Dashboards10.01 Ratings9.03 Ratings
    User Ratings
    Churn360Custify
    Likelihood to Recommend
    10.0
    (1 ratings)
    9.0
    (11 ratings)
    Usability
    -
    (0 ratings)
    9.0
    (2 ratings)
    Support Rating
    -
    (0 ratings)
    9.0
    (2 ratings)