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Churnspotter vs. ClientSuccess

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Churnspotter

    N/AN/AChurnspotter from relatively new (2013) French big data / machine learning company PredicSis is a customer success management platform for SaaS companies and sellers of mobile apps wanting to retain customer interest and maintain subscriptions. By integrating data from Mixpanel, Stripe, and other data sources, Churnspotter searches for "churn signals" (that is, it scores user health or engagement level) and alerts the user to the presence of at risk customers needing a spot. Churnspotter can be…N/A

    ClientSuccess

    Score8.4 out of 10
    N/AClientSuccess, from the company of the same name in Lehi, is presented by the vendor as a simple yet sophisticated solution for CSMs, and the Executive team. For the CSMs, ClientSuccess brings together the tools, best practices, insights and analytics needed to proactively manage customers. For the Executives, they deliver analytics, metrics and reports to provide a comprehensive view of the health of a SaaS business.N/A
    Pricing
    ChurnspotterClientSuccess
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    ChurnspotterClientSuccess
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoYes
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Features
    ChurnspotterClientSuccess
    Security
    Comparison of Security features of Churnspotter and ClientSuccess
    Feature
    Churnspotter
    -
    Ratings
    ClientSuccess
    8.2
    15 Ratings
    Role-based user permissions00 Ratings8.215 Ratings
    Platform & Infrastructure
    Comparison of Platform & Infrastructure features of Churnspotter and ClientSuccess
    Feature
    Churnspotter
    -
    Ratings
    ClientSuccess
    8.4
    13 Ratings
    API00 Ratings10.010 Ratings
    Integration with Salesforce.com00 Ratings9.012 Ratings
    Integration with Marketo00 Ratings7.32 Ratings
    Integration with Eloqua00 Ratings7.32 Ratings
    Customer Data Extraction / Integration
    Comparison of Customer Data Extraction / Integration features of Churnspotter and ClientSuccess
    Feature
    Churnspotter
    -
    Ratings
    ClientSuccess
    8.9
    16 Ratings
    Product usage00 Ratings8.414 Ratings
    Help desk / support tickets00 Ratings9.412 Ratings
    Customer Success Management
    Comparison of Customer Success Management features of Churnspotter and ClientSuccess
    Feature
    Churnspotter
    -
    Ratings
    ClientSuccess
    8.6
    17 Ratings
    NPS surveys00 Ratings7.09 Ratings
    Sponsor tracking00 Ratings9.411 Ratings
    Customer profiles00 Ratings9.017 Ratings
    Automated workflow00 Ratings8.917 Ratings
    Internal collaboration00 Ratings7.716 Ratings
    Customer health scoring00 Ratings9.017 Ratings
    Customer segmentation00 Ratings9.016 Ratings
    CSM Reporting & Analytics
    Comparison of CSM Reporting & Analytics features of Churnspotter and ClientSuccess
    Feature
    Churnspotter
    -
    Ratings
    ClientSuccess
    8.4
    17 Ratings
    Customer health trends00 Ratings9.015 Ratings
    Engagement analytics00 Ratings8.113 Ratings
    Revenue forecasting00 Ratings7.614 Ratings
    Dashboards00 Ratings9.017 Ratings
    User Ratings
    ChurnspotterClientSuccess
    Likelihood to Recommend
    -
    (0 ratings)
    7.6
    (18 ratings)
    Support Rating
    -
    (0 ratings)
    10.0
    (1 ratings)