DEAR Systems, by Cin7 vs. ZapInventory

DEAR Systems, by Cin7

ZapInventory

Overview
Product	Rating	Most Used By	Product Summary	Starting Price
DEAR Systems, by Cin7	Score 7.0 out of 10	N/A	DEAR Systems is now part of Cin7 since the early 2021 acquisition. They offer a multi-channel order and inventory management oriented around the needs of retailers, that scales to support warehouse operations, point of sale solutions, as well as accounting and ecommerce integrations.	$325 per month
ZapInventory	Score 0.0 out of 10	N/A	ZapInventory is a multi-channel inventory, warehouse, orders, and stock management software which takes care of tedious and time-consuming processes. Users can integrate inventory across marketplaces, retailers, accounting software, and shipping using Amazon, Shopify, Woo-commerce, Flipkart, eBay, Etsy, Magneto, QuickBooks, Xero, Tally, Aftership, PayPal, and Stripe. The user can create purchase orders, receive items (full or partial), create bills from PO, and also create sales…	$29 per month

Pricing

DEAR Systems, by Cin7

ZapInventory

Editions & Modules

Standard: $325
per month
Retailing: $475
per month
Manufacturing: $525
per month

Lite: $29
per month up to 1 user
Accelerator: $79
per month up to 3 users
High Growth: $149
per month up to 8 users

Offerings

Pricing Offerings
DEAR Systems, by Cin7	ZapInventory
Free Trial
Yes	No
Free/Freemium Version
No	No
Premium Consulting/Integration Services
No	No

Entry-level Setup Fee

No setup fee

Additional Details

Discount available for annual subscription and billing (equal to one month free).

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More Pricing Information

Community Pulse
	DEAR Systems, by Cin7	ZapInventory

Features

DEAR Systems, by Cin7

ZapInventory

Inventory Management

Comparison of Inventory Management features of Product A and Product B
	DEAR Systems, by Cin7 7.3 1 Ratings 8% below category average	ZapInventory - Ratings
Inventory tracking	8.01 Ratings	00 Ratings
Automatic reordering	6.01 Ratings	00 Ratings
Serial number and batch tracking	8.01 Ratings	00 Ratings
Automation rules	8.01 Ratings	00 Ratings
Reporting and analytics	9.01 Ratings	00 Ratings
Fulfillment	5.01 Ratings	00 Ratings
Backorder management	2.01 Ratings	00 Ratings
Returns management	7.01 Ratings	00 Ratings
Bill of materials management	7.01 Ratings	00 Ratings
Item kitting	7.01 Ratings	00 Ratings
Invoicing	9.01 Ratings	00 Ratings
Forecasting	9.01 Ratings	00 Ratings
Accounting integration	10.01 Ratings	00 Ratings

User Ratings
	DEAR Systems, by Cin7	ZapInventory
Likelihood to Recommend	7.0 (4 ratings)	- (0 ratings)
Likelihood to Renew	9.1 (1 ratings)	- (0 ratings)
Support Rating	1.0 (1 ratings)	- (0 ratings)

User Testimonials
	DEAR Systems, by Cin7	ZapInventory
Likelihood to Recommend	Cin7 The production module systems that is offered by DEAR Systems is very good but a criticism is that it is tailored to non-variable production e.g., assembling a bike. If the output is variable e.g., dehydrating then the system is a bit challenging to use and can lead to inaccurate stock levels. Incentivized Verified User Anonymous Read full review	ZapInventory No answers on this topic
Pros	Cin7 Xero Online Accounting Integration - 100% reliable Drop Shipment combined with Own Warehouse Shipment Processing is a dream Support - Really efficient dealing with technical issues and more generic issues equally well Financial control of delivery notes and purchase invoices provides excellent data integrity Easily add new cost variables such as shipping costs, managed easily Incentivized John Cotter Accountancy Practice Principal Read full review	ZapInventory No answers on this topic
Cons	Cin7 Support Bugs Website Functionality Down-time Glitchiness Verified User Anonymous Read full review	ZapInventory No answers on this topic
Likelihood to Renew	Cin7 It does what it says on the tin. Incentivized John Cotter Accountancy Practice Principal Read full review	ZapInventory No answers on this topic
Support Rating	Cin7 Terrible support, absolutely useless for anything more major than a simple navigational problem. They always provide meaningless responses that don't really address the issue such as, "our engineering department is working on the issue" or "we're working on some optimisation". These responses would be fine if anything actually resulted from them, but the same errors and problems have existed for 4 years so I don't believe they really amount to anything. In addition, they're quite pushy for me to "close your ticket" so it can be marked as resolved, but my issue hasn't been resolved. I don't exactly want to leave my ticket open for several months, but they send me consistent reminders to close the ticket which is obnoxious especially since their resolution was "our engineering department will work on it". Verified User Anonymous Read full review	ZapInventory No answers on this topic
Alternatives Considered	Cin7 DEAR Systems is much better software compared to Xero. The inventory tracking within Xero doesn't record batch dates and isn't really capable of production modules. Additionally, Xero doesn't have pricing tiers within invoicing, which is a very helpful feature offered by DEAR Systems. If a business has any level of complexity than DEAR Systems is a significantly more capable software. Incentivized Verified User Anonymous Read full review	ZapInventory No answers on this topic
Return on Investment	Cin7 Improved reporting for production Reduced invoicing admin Better cogs reporting Incentivized Verified User Anonymous Read full review	ZapInventory No answers on this topic
ScreenShots