TrustRadius

Cin7 Orderhive vs. RFgen

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Cin7 Orderhive
Score 3.1 out of 10
N/A
Cin7 Orderhiveis a SaaS based solution which brings order, shipping and inventory management functionalities in one platform, now from Cin7 (acquired February 2021). It facilitates multi-channel selling and streamlines back-end processes within a centralized real-time inventory tracking system. Orderhive provides integrations with marketplaces (Amazon, eBay, Etsy) shopping carts (Shopify, Magento, WooCommerce), shipping (FedEx, USPS, UPS, DPD), accounting software (Quickbooks & Xero) in one…
$95
per month
RFgen
Score 9.0 out of 10
N/A
RFgen Software, headquartered in El Dorado Hills, California, helps organizations reduce supply chain implementation costs and increase accuracy and efficiency with mobile data collection software and supply chain automation solutions. Enabling users to increase productivity by providing mobile workforce with real-time and on-demand access to enterprise data, RFgen’s on-premise and cloud mobile data collection software solutions connect Windows, Android and Apple iOS mobile devices like barcode…N/A
Pricing
Cin7 OrderhiveRFgen
Editions & Modules
Essentials
$95
per month
Standard
$195
per month
Enhanced
$295
per month
Enterprise
$500
per month
No answers on this topic
Offerings
Pricing Offerings
Cin7 OrderhiveRFgen
Free Trial
YesNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details——
More Pricing Information
Community Pulse
Cin7 OrderhiveRFgen
Considered Both Products
Cin7 Orderhive
Verified User
Anonymous
Chose Cin7 Orderhive
Sadly I can't give Cin7 Core a review, because they haven't been able to resolve connection issues and it's been 3 months.

But I'm done with this company
Martin Trygve Olsen | TrustRadius Reviewer
Martin Trygve Olsen
Managing Director
Chose Cin7 Orderhive
Unfortunately, Orderhive fails completely due to the lies and lack of any sort of customer service. On the face, it seemed a better option but now after experiencing the whole package, it is more than poor. On the other hand, I have spoken to 2 other associates who are using …
Myles Condon | TrustRadius Reviewer
Myles Condon
Ecommerce Consultant
Chose Cin7 Orderhive
Orderhive attempts to do too many features, and each of those features is totally underdeveloped. The reason for choosing the Orderhive plus/enterprise solution in the first place, was so that we would be able to strengthen these features in our custom implementation, as well …
RFgen

No answer on this topic

Features
Cin7 OrderhiveRFgen
Inventory Management
Comparison of Inventory Management features of Product A and Product B
Cin7 Orderhive
5.8
Ratings
31% below category average
RFgen
-
Ratings
Inventory tracking3.00 Ratings00 Ratings
Barcode scanning10.00 Ratings00 Ratings
Automation rules8.00 Ratings00 Ratings
Reporting and analytics7.00 Ratings00 Ratings
Item kitting10.00 Ratings00 Ratings
Invoicing4.00 Ratings00 Ratings
Forecasting2.00 Ratings00 Ratings
Accounting integration2.00 Ratings00 Ratings
Best Alternatives
Cin7 OrderhiveRFgen
Small Businesses
Webgility
Webgility
Score 10.0 out of 10

No answers on this topic

Medium-sized Companies
SAP S/4HANA Cloud
SAP S/4HANA Cloud
Score 8.6 out of 10

No answers on this topic

Enterprises
SAP S/4HANA Cloud
SAP S/4HANA Cloud
Score 8.6 out of 10

No answers on this topic

All AlternativesView all alternativesView all alternatives
User Ratings
Cin7 OrderhiveRFgen
Likelihood to Recommend
3.1
(0 ratings)
-
(0 ratings)
Usability
1.0
(0 ratings)
-
(0 ratings)
Support Rating
1.0
(0 ratings)
-
(0 ratings)
User Testimonials
Cin7 OrderhiveRFgen
Likelihood to Recommend
It is well suited for small businesses because it is very user-friendly, works very well, and has great customer support. You do not need an IT department to be able to use and work with it. It might not work for companies with complex supply chain management because it lacks some features that might be important for that.
GB
Giannina Branda
Supply Manager
Read full review
No answers on this topic
Pros
  • Around 18 months ago I started conversations with Orderhive as a potential vendor to run a large portion of our ecommerce business. It seemed promising, and the idea that the Plus (now called Enterprise) solution was customisable was the reason I decided to select Orderhive.
  • There was a significant amount of due-diligence from my end. It took me around 6 months to get my head around what features the software currently had, and what we would need to have Orderhive complete as a customisation.
  • This in itself was also quite a bit of work - there were a number of revisions to the contract documents, created by a non-technical sales representative. My concerns started around this point when I was unable to speak with a technical representative to discuss, in more detail, how each feature would work.
Myles Condon | TrustRadius Reviewer
Myles Condon
Ecommerce Consultant
Read full review
No answers on this topic
Cons
  • shipping, I would like to be able to handle returns more easily.
  • I would like to be able to handle stock differently according to order delivery dates. Order hive reserves qty for all the orders we place, I would like to be able to decide which orders reserve stock and which ones shouldn't.
GB
Giannina Branda
Supply Manager
Read full review
No answers on this topic
Usability
Extremely poor, it is not a user-friendly automated time-saving system like what was promised. It is clunky and the development team is slow and creating very poor and unreliable results.
Martin Trygve Olsen | TrustRadius Reviewer
Martin Trygve Olsen
Managing Director
Read full review
No answers on this topic
Support Rating
The worst I have ever experienced, they are arrogant, rude and often abusive. They then blame us when we get angry due to the poor quality of the product and the extremely bad customer service.
Martin Trygve Olsen | TrustRadius Reviewer
Martin Trygve Olsen
Managing Director
Read full review
No answers on this topic
Alternatives Considered
Sadly I can't give Cin7 Core a review, because they haven't been able to resolve connection issues and it's been 3 months. But I'm done with this company
Verified User
Anonymous
Read full review
No answers on this topic
Return on Investment
  • It has been a major loss for us.
  • Lost time and wasted investment money.
  • Actually has made our processes more complicated.
Martin Trygve Olsen | TrustRadius Reviewer
Martin Trygve Olsen
Managing Director
Read full review
No answers on this topic
ScreenShots

Cin7 Orderhive Screenshots

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