Cisco CloudLock vs. Forcepoint CASB

Cisco CloudLock is there to shield the most sensitive business database and activities, for instance, the [customer's] credit cards, the code keys, the login details, among others. More so, Cisco CloudLock protects and monitors some information in various software or systems, like that of G-suit, making the entire system reliable and convenient. Finally, Cisco CloudLock determines the response of the activity be conducted to control some of the activities that [put] a company in threat.

Incentivized

I would not recommend it as I think the product needs better integration with other Forcepoint products and better technical support. In some cases, Forcepoint closes my tickets without an answer. On the other hand, integration is useless in some cases. A working OCR would be appreciated in the future, as well as a better DLP. The admin webpage had some problems, sometimes it didn't load correctly. And don't even try to use it on a mobile, it never works. I think the product is good, but it needs better integration (and the integration should work!!) and in my opinion, it's not a finished product. On a scale from 1 to 10, I would give it a 5.

Incentivized

• Data Loss Prevention - files accessed from outside of the organization can be audited or blocked based on content, file type, and regex
• Policy Management - policy options are sophisticated and give great control over the actions to be taken and when the policy should be triggered
• Behavioral Analysis - cloudlock is usually the first place we learn about suspicious activity in our SaaS applications, such as login attempts from outside the country

Incentivized

• Integration with Forcepoint DLP.
• Excellent in monitoring shadow IT.
• Cloud Monitoring can be conducted.
• UEBA is excellent.

Incentivized

• The security event notifications don't come as quickly as I would like

Incentivized

• Better reports
• Better technical support
• Better integration with other solutions as proxy and onpremise DLP
• Did I say better support?

Incentivized

The platform is really good but needs a lot of customization and effort. Need to build an AI platform that will help in customizations.

Incentivized

They are very quick to respond and go the extra mile to help address our issues. That said, we've only needed them at the early stages of implementation for support help and occasionally when we want to do a full re-scan of our site. They are very flexible in working with us on the timing of such scans.

Incentivized

The expertise is highly lacking in the implementation side.

Incentivized

We have not used other cloud security products. While choosing a product a large factor was the current and future integrations with other Cisco security stack products. While this product is not the most affordable, the security provided to the organization and client data is well worth the investment. We use SecureX to integrate and perform automated responses.

Incentivized

The interface of both the softwares is complex, but Forcepoint is certainly more complicated. But once you get past that, it is quite smooth and offers a lot of amazing features. It is one of the best options for remote security, although I would love to see more features - like encryption. The one place where it truly lacks is customer service, and since it has such an intricate implementation procedure, this one carries a lot of weight and needs to be improved to make this software even more accessible.

Incentivized

• It has very positive impact.
• Less monitoring spend.
• Very cost effective.

Incentivized

• It has made remote security accessible and easy
• Allowed the prevention of data breach
• It was quite complicated in the beginning and caused our team unnecessary stress

Incentivized