Cisco Duo vs. SecurID

Cisco Duois is well suited in all kinds of scenarios where you need to ensure proper security measurements, I think. We can't just rely on our passwords only, as they can be easily stolen through phishing or data breaches thus keeping multi factor authentication is quite essential. I always prefer MFA or at least 2FA for any critical system.

Incentivized

Works well in a large organization with many employees and devices but may not work so well in smaller organizations due to alternatives that are cheaper and are already provided (such as Microsoft's Azure MFA). Using the soft token is easy and convenient. For a large environment, It has allowed us to have a single app used for authentication for all of our various users, and using the soft token is easy and convenient.

Incentivized

• Speed - it's fast with almost no delay between triggering the MFA request and receiving the notification on an iPhone
• Security - in addition to the added MFA layer, a simple, 4-digit passcode can be added to the authentication request
• Ease of use - it doesn't scare users. It's simple to install, configure, and use.

Incentivized

• RSA SecurID allows me to access network files from remote locations (hotels, other businesses, working from home). This allows me greater productivity and helps me with a work-life balance as I can work later at night or not get so backed up when I'm traveling.
• RSA SecurID keeps information secure by limiting access to network files
• RSA SecurID is easy to use with a soft token - one less item to carry around in my travel bag

Incentivized

• Documentation is oftentimes missing key information for proper implementation. This is circumvented by reading third-party guides or contacting support for additional details.
• They do not push Fail-Closed as much as I think they should. Fail-Open is fairly trivial to bypass and it should be made known to the customer during setup how much this will affect overall security.
• More vendor integration is something that is always craved by administrators. There are so many third-parties to integrate with.

Incentivized

• The Android application cannot be easily returned to the original code (if you chose to move to the next code).
• If misconfigured, it can lock an administrator out of a server.
• The look and feel of the RSA control center status bar application have a dated feel.

Incentivized

There are a lot of competing solutions on the market; however, Duo "just works", and there is little to no learning curve for the new members to be acclimated to it. As long as that continues I see it as the preferred option moving forward

Incentivized

Long story short, does the job. Can use company credentials to setup and access the account for SecurID. Easy to setup and implement. Doesn't have a high learning curve.

Incentivized

La interfaz es intuitiva y fácil de navegar, lo que permite a los usuarios administrar sus dispositivos y acceder a las políticas sin problemas. La integración con las aplicaciones SSO y SaaS facilita aún más el proceso de acceso, mejorando la experiencia del usuario.

Incentivized

Using it very frequently, it's important that its straight forward and I do not have to go through unnecessary hoops to achieve something seemingly simple. Can setup using the company credentials and do not have to setup up a separate account. Setup was fast and easy. GUI is very straight forward and quick.

Incentivized

In the last 5+ years we've been using Duo, there may have been 1 outage that impacted us. We do receive periodic notifications of issues but, for the most part, they impact carriers or functionality that we either don't use, or do not care about.

We do not see any degradation of performance of the protected applications. There are occasional lags in receiving the push but no show stooppers.

Since it’s a reputable company, I have received technical support when needed and I trust that if anything else happens I can contact them with any issues. I haven’t experienced bad customer service and I totally feel supported while using this authentication method. No complains so far and the high rating!

Incentivized

Their support for onboarding and set-up is quite good. The only issues we tend to have are obtaining new user devices. These need to be planned ahead of time.

Incentivized

There was no in person training but checking the box was the only way I could complete all of the questions.

This was not organized training but the videos that Duo provides to teach you how to install a particular integration are top notch.

Implementation was straight forward and you can isolate different scenarios in order to test new application setup or add to an existing setup. Gui interface is pretty easy to understand and follow. I had no experience with Duo and still manage to easily set up new policies and rules.

Incentivized

Ultimately we ended up going with Cisco Duo because we are a Cisco shop. All of our networking infrastructure, our phones, our wireless environment is Cisco based. It made logical sense to stay with a product that we already have a line of support with. With a smaller support / tech group we depend on outside Cisco support. That support is already here for us, so we stayed with a Cisco product.

Incentivized

RSA SecureID is still widely deployed and the de facto industry standard for 2nd factor authentication. Microsoft Azure offers alternative 2nd factor auth but the price was too high. We are still testing Citrix NetScaler offering with CloudBridge for 2nd factor auth and SMS code to user mobile device so it is yet to be seen as a viable alternative to RSA.

Incentivized

So far, the only limits we've encountered were tied to our imagination. Duo's strong list of supported integrations is amazing.

• It's one of those things that only costs money in the sense of you have to convince a leadership team to spend money to save money, right? Like a compromise is far more expensive than duo paying for duo. So specifically it's really just about trying to prevent problems. And so while it costs money and we don't have a direct return on investment that we can point out immediately, I would still always advocate for it just because it keeps security. Paying for security is cheaper than getting compromised essentially.

Incentivized

• We are pleased with our implementation of RSA Authentication Manager. The deployment process went smooth without many issues.
• Administration and troubleshooting are very easy using the GUI console.
• There is enough good quality documentation, training, and online forums are available for our team to refer to in case of any technical issues.

Incentivized