Cisco Endpoint Security Analytics vs. Arcsight by OpenText

Cisco Endpoint Security Analytics is best suited for larger environments that need a window into basic logs of what users are experiencing. It provides adequate protection. We have had some issues with false positive detection of apps that are common, especially when downloading program setup files and such. Overall, it is a decent product.

Incentivized

In the current lot of hundreds of SIEM solutions out there in the market, ArcSight ESM is fairly less expensive with strong fundamentals in place. The log ingestion, correlation are very well performing and totally worth ROI. However, the tool has lost its way when it comes to staying abreast with current feature curve of SIEM technology and the evolution has not been done by MicroFocus. Search times are high and there is no major plug-in that has been introduced as part of the product life cycle.

Incentivized

• Provides details about what apps are being used
• Threat detection
• Analytics
• Budget friendly

Incentivized

• User friendly interface.
• Easy to create queries and rules to make all the things automatic.
• Backup, maintenance and support of this product are always nearly perfect.

Incentivized

• False positive detection of files and apps that should be whitelisted
• Needs a better interface for administration
• Could be easier to deploy

Incentivized

• ArcSight is a really complex tool, but it's not that easy to implement and maintain.
• Troubleshooting issues on ArcSight can be hard if you have a large environment.

Incentivized

Cisco Endpoint Security Analytics is semi easy to use. However, the reports are sometimes a bit lacking in detail. We do get alerts when someone encounters something malicious. However, it would be nice to see a bit more detail as to where the malicious file came from so that we can better protect our network.

Incentivized

Overall, it is a good investment in order for an organization to stay compliant and stay secure from all the wild things happening. It is definitely a cost effective tool with some good features including correlation, log storage, reporting and dashboards. If a customer is looking for advanced set of features, then I would highly not recommend this.

Incentivized

If you go for platinum support, it's good as you have priority for support. They will take remote control of your machines and troubleshoot. Also, they arrange requirement SEM depending on the issue.

Incentivized

Cisco Endpoint Security Analytics is easier to use than any of these products and seems to offer a better level of security. Symantec has failed to deliver any kind of support or updates since the Broadcom acquistion. The other products seem to be more geared to home or small office use. We chose Cisco Endpoint Security Analytics because we trust the brand and it seems to offer more features than the competition.

Incentivized

We are currently using Elastic search as well for better management of our devices and to keep all the loopholes filled that have been created around the non-upgraded version of Arcsight Enterprise Manager. Elastic searches have the latest mechanism to fetch logs and correlated data, as well as process them in a more useful way.

Incentivized

• Has prevented malware/virus infiltration
• Product has given insight into apps on the network
• Provides a basic level of oversight

Incentivized

• It is recommended for handle small enterprises.
• Cant integrate any threat intel tool so we majorly works through filters.
• It is slow takes time for large searches.

Incentivized