Cisco HyperFlex (discontinued) vs. Scale Computing Platform

Smaller sites that would benefit from a cluster of 2-5 nodes. Not saying that it can't scale above that, but I find HyperFlex a great solution for those sites. A simple 3-node edge cluster can provide a huge amount of resources and redundancy. It's also really easy to scale the environment to meet growth requirements.

Incentivized

Scale is best suited to environments that do not have excessive external or proprietary peripherals. Integrating with tape drive backups or robot tape libraries can be problematic. The most effective use of Scale systems is for companies running multiple instances of the same operating system. The hypervisor's code/file-sharing nature does an excellent job managing new instances while keeping the increase in storage to a minimum.

• Cisco HyperFlex supports end-to-end intelligent automation
• Documentation of the deployment process is simple and easy to understand for new users.
• Will be able to automate the deployment process
• Will be able to provide the support to business faster as it is based on the "Hyperconverged Infrastructure" principle

Incentivized

• Simplicity - I do not have to create storage buckets or micromanage anything.
• Efficiency - Lower power use since moving to a hyperconverged environment.
• Scalability - Adding additional hardware is easy, and increasing things like the amount of RAM or number of cores is easy.

Incentivized

• Too much integration with Cisco UCS fabric interconnects is required, which makes the product most useful for customers who already have Cisco UCS. Options without fabric interconnects are limited.
• Hyper-V integration is way behind (but to be fair I think that's true for most vendors in this space).

Incentivized

• Display the IP address of the node on which the VM is running on the Devices (gear icon) tab. This would allow me to manage my Microsoft license easier.
• During the on-boarding I missed the step to install the Scale Computing Platform tools, and we didn't notice this until I had issues with backups. It would be helpful if some kind of alert notification would display on a VM card if the tools were not installed.
• Add a new health or diagnostics tab that would display alerts, diagnostic tools, performance concerns or pattern anomalies.
• Some kind of email/alert when a disk reaches near capacity

Incentivized

We are doing it in the current moment. The platform expansion will be twofold.

Incentivized

I'm on the fence about renewing the support contract. The reliability of the HC3 makes it difficult to spend the cost of the renewal which is higher than the costs prior to Scale. I'm convinced if we were a larger district that the savings would be tremendous and I wouldn't hesitate to renew. In our specific situation, it may be more feasible to pay per incident.

Incentivized

Everything is fine if you work as a user of the system. Difficulties in fine tuning the system.

Incentivized

Everything you need to do is point-and-click easy. If you are the kind of admin who wants to edit every config file and endlessly customize your environment, then Scale may not be for you. On the other hand, if you just want it to work really well, and do what they told you it will do, then Scale is the ideal system.

Incentivized

Never had an outage or an error. Once a hard drive failed, but Scale kept on working flawlessly without interruption.

Incentivized

Performance has been just as outstanding as reliability. I have never experienced delays in any aspect of usage.

Incentivized

I never contacted Cisco support for any problem. I cannot skip this question. It provides good hardware for my organization to using this product. All the updates will be made promptly. Anything happen we just need to open a ticket to the helpdesk team. We can get new info from a team in Malaysia.

Incentivized

We had one need for support post-setup, and the person who answered the phone was the support person I needed. No transfer, no level one, and our accents were similar enough that we understood each other easily. The problem was actually in my switch, not with Scale, but the support person still assisted me and got the entire cluster up and running again in under 30 minutes. They are truly a partner not just a vendor.

Incentivized

I did not do in-person training.

Incentivized

Because Scale is so simple, the training is just as quick and easy.

Incentivized

Fast, powerful, flexible.

Incentivized

The implementation was very easy. We had Scale support on standby and they were ready and eager to help if needed. The process went so fast the employees in the organization did not even know it was done.

Incentivized

VMware vSAN is more elastic and easy to sell as you can have more flexibility with the hardware and can use or just upgrade hardware already deployment in the client infrastructure and additionally its have no dependencies about the DNS/NTP, what is important..

Incentivized

As mentioned previously, not having to worry about the compatibility between your hardware, hypervisor, and VM OS is a great help. On the downside, there is less ability to get deep in the weeds with your own system. Much of the Scale HyperCore OS is locked down intentionally, which prevents technical users from having much insight on broad error messages without support intervention.

HC3 is one of the best products I have purchased for our district. It is unbelievably reliable to the point that they shoot themselves in the foot on support contracts.

Incentivized

• HX made positive impact on our overall business objective and helped in reducing operational and capital expenditures almost by 60%
• We used to have huge footprint of FC SAN storage and highly skilled SME's to manage the FC SAN environments. HX helped in getting rid of costly SAN investments and we could move the skilled SMEs on higher work stack. With HX, we are able to effectively manage day to day operations with less skilled resources.
• We also benefitted largely from the single OEM support (Cisco end to end for HX, network fabric and hypervisor). In earlier case, we used to log service requests to SAN vendor, Hypervisor vendor and network fabric vendor separately. In case of inter-related issues between the vendors, our business used to suffer. These all challenges are removed by HX adoption. This is helping us support the business with maximum uptime ever. Our service SLA's are also improved by 70%

Incentivized

• With the high cost of the leading competitor the savings starts day one and saves every year after.
• Scale can be administered by a tier one technician so cost of labor is reduced.
• If there is a problem like a cyber attack, the savings kick in with the least amount of downtime.

Incentivized