Cisco Intersight vs. Cisco ThousandEyes

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Cisco Intersight
Score 9.2 out of 10
N/A
Cisco Intersight is an operations platform that helps IT operations teams control and automate Cisco UCS, converged, and hyperconverged infrastructure. Intersight consolidates and automates infrastructure lifecycle management from data centers to the edge in one solution delivered as-a-service.N/A
Cisco ThousandEyes
Score 8.9 out of 10
N/A
Cisco ThousandEyes empowers organizations to assure every digital experience across every network, everywhere, every time.N/A
Pricing
Cisco IntersightCisco ThousandEyes
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
Cisco IntersightCisco ThousandEyes
Free Trial
YesYes
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeOptional
Additional Details
More Pricing Information
Community Pulse
Cisco IntersightCisco ThousandEyes
Considered Both Products
Cisco Intersight
Chose Cisco Intersight
Much more advanced management tool.
Chose Cisco Intersight
They actually work together pretty well
Chose Cisco Intersight
To manage multiple environments, each of the environments has to be specifically accessed, whereas Cisco Intersight reduces the complexity and provides a single pane.
Chose Cisco Intersight
Our organisation has some experience with Dell OME (the centralised management plane for Dell PowerEdge server, equivalent to Cisco Intersight Infrastructure Service and UCS Manager, but not enough to contrast the two or say why one is better than the other.
Chose Cisco Intersight
The simple reason is we use Cisco Data center products and there is no other products that can offer these features for Cisco products other than Cisco Intersight.
Chose Cisco Intersight
I personally think that Cisco Intersight Infrastructure Service is at the top of its class when it comes to managing data center hardware. The cloud-connected design feels very modern and easy to use. The mobile app is something I wouldn't expect to get in a server management …
Chose Cisco Intersight
It has strong integration with cisco Solutions. Using cisco intersight you have fully managable environment. It is must have for cisco infratructure. For cisco usc serwera it is best choise becouse of deep integration and really great functionality. You can do things faster, …
Chose Cisco Intersight
Since Cisco Intersight Infrastructure Service is cloud-delivered, there is a great deal of flexibility found in this platform, including the ability to manage infrastructure from anywhere at any time. Cisco is also able to continually upgrade, modify, and enhance this platform, …
Chose Cisco Intersight
I really dont have a true comparison as we have just started down the path of managing our datacenters with Intersight vs UCSM. I can see where Intersight has a better/easier UI in terms of the workflow to create polices/templates ect.
Chose Cisco Intersight
When we compared it to our existing solution for managing our compute platforms we needed multiple tools to accomplish what we were able to accomplish with Cisco Intersight. We needed a tool just to manage our chassis/blade infrastructure, another to manager our SANs and then …
Chose Cisco Intersight
We compared this to the Dell offering of something similar and it was no contest. With Dell all the firmware, package management, updates, etc are all managed with separate products. You're tasked with building you own repositories of software, drivers, and firmware and …
Chose Cisco Intersight
Intersight can be used to monitor and not make changes, which is great because we want manual updates at times, not automatic updates.
Chose Cisco Intersight
I think that intersight is a more mature product, with little to no installation overhead. Its interface is easier to use. Also features workload optimization and vulnerability advisories that are not present in cloud forms.
Chose Cisco Intersight
I do not know any other software that is bringing the same abilities as Cisco Intersight if you have a Cisco-orientated Datacenter as we do.
Chose Cisco Intersight
While it has the downside of being limited to just Cisco equipment, it does that VERY well and the free tier version is good enough for most cases.
Chose Cisco Intersight
Intersight does not require any on-prem infrastructure deployment. No need to worry about patching or updates to any appliances or software. Other solutions must constantly be deployed and maintained by IT staff.
Chose Cisco Intersight
We use the Dell OpenManage product previously when we were using Dell servers. Cisco Intersight has much more capabilities than Dell OpenManage had in the past. I haven't used any other product lately which would allow me to compare the features. We use What's up gold for …
Chose Cisco Intersight
There's no other product that integrates this closely with Cisco hardware.
Chose Cisco Intersight
I don't know of any product that is competing with Cisco Intersight, so I haven't been able to do a comparison.
Cisco ThousandEyes
Chose Cisco ThousandEyes
LogicMonitor, SolarWinds AppOptics and Zabbix
Chose Cisco ThousandEyes
Cisco ThousandEyes offers better compatibility.
Chose Cisco ThousandEyes
ISP, SDWAN, Cloud, etc. These all can be monitored via thousandEyes. Provide Digital experience Monitoring and have great benefits.
Chose Cisco ThousandEyes
It is a similar product to Cisco ThousandEyes. Both solutions give good network monitoring and traffic analysis. But Cisco ThousandEyes works better with Cisco devices and has real-time alerts that are very useful. It also helps to see network problems faster and make …
Chose Cisco ThousandEyes
This technology helps us and our customers understand the value and importance of our business. Not only for our business but also for Cisco business. We are developing a lot of apps in .net so we will like to have support for that in Cisco products that we and our customers …
Chose Cisco ThousandEyes
We did briefly look into DynaTrace, but it was too much product for what we needed though and was much more expensive then just adding the licensing to our Cisco existing licenses.
Chose Cisco ThousandEyes
Juniper RPM offers device config level sla testing in the service stream layer. Whilst this is good and is monitorable via snmp, the config can be fiddly and needs a Juniper device at the other end as a reply point
Chose Cisco ThousandEyes
far superior to other solutions
Chose Cisco ThousandEyes
Cisco ThousandEyes has a great "macro" view and gui allowing easy to understand metrics. It also makes it easy to run synthetic application tests to measure reachability between two endpoints.
Chose Cisco ThousandEyes
Kentik Synthetics is a newer competitor of Cisco ThousandEyes. Both do very similar things but Cisco ThousandEyes currently is the more mature platform. However, the pricing of Synthetics is very attractive. It does not have the robustness of Cisco ThousandEyes or the …
Chose Cisco ThousandEyes
It has efficient bgp monitoring.
Chose Cisco ThousandEyes
Cisco 9000 Series Aggregation Services Routers (ASR 9000) and Cisco Catalyst Center
Chose Cisco ThousandEyes
Connected directly to the switch. Other vendors all seem to be add-ons. They claim they are different, but I don't know why I would go spend additional money for another product.
Chose Cisco ThousandEyes
Better data based analysis and visualization.
Chose Cisco ThousandEyes
They complement each other and have a good synergy with monitoring across the estate.
Chose Cisco ThousandEyes
ThousandEyes is significantly better for network and infrastructure data. Whereas New Relic is currently better for our laptop/desktop estate.
Chose Cisco ThousandEyes
None were evaluated - we are a Cisco gold partner, we used ThousandEyes as part of our demonstration facilities to upsell the wider Cisco stack.
Best Alternatives
Cisco IntersightCisco ThousandEyes
Small Businesses
VMware Cloud Director
VMware Cloud Director
Score 8.6 out of 10
SolarWinds Pingdom
SolarWinds Pingdom
Score 9.7 out of 10
Medium-sized Companies
IBM Turbonomic
IBM Turbonomic
Score 9.3 out of 10
Catchpoint
Catchpoint
Score 9.2 out of 10
Enterprises
VMware Cloud Director
VMware Cloud Director
Score 8.6 out of 10
Nexthink
Nexthink
Score 7.0 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
Cisco IntersightCisco ThousandEyes
Likelihood to Recommend
9.1
(0 ratings)
8.8
(0 ratings)
Likelihood to Renew
9.1
(0 ratings)
6.4
(0 ratings)
Usability
8.2
(0 ratings)
7.3
(0 ratings)
Support Rating
9.8
(0 ratings)
9.1
(0 ratings)
User Testimonials
Cisco IntersightCisco ThousandEyes
Likelihood to Recommend
Cisco Intersight is very well suited for doing firmware upgrades across all of your cisco hardware. So far we have had no problems pushing out new firmware. It's also well suited for hardware management. Cisco TAC has the ability to pull logs for the IMC for themselves, which saves you from having to pull the logs yourself and then uploading them to the case. It may or may not be appropriate for upgrading operating systems. I have not been able to test it.
Read full review
As a service provider that is in multiple datacenters it's a great tool to use and leverage. Alot of smaller providers are only using NMS nodes that are hosted in their HQ or in spots that aren't where their content is hosted. Being able to run tests directly from your datacenters (between them or to the content provider itself) gives more accurate results. The downside is if you have no server infrastructure you'll have to install servers/machines to utilize it.
Read full review
Pros
  • Standardising the environment by enforcing use of updating templates.
  • Show the difference on a profile between what has changed and what setting was last deployed.
  • Perform bulk deploy operation on profiles (like server profiles).
  • Policies underpin all settings (e.g. no more defining individual VLANs before being able to use them, or having to clean them up manually when they are no longer in use. You deploy a Domain VLAN policy that states which VLANs are configured on a domain (either standalone) or a domain profile template (if domains profiles are bound to an updating domain profile template).
Read full review
  • Agent to Agent testing. Full round trip test. Have a customer using a Server Side API that is having an issue. Loan a Nuc, or have them install the ThousandEyes agent in their network. You'll find the issue guaranteed.
  • Device Layer vision - ability to see from the server, through the Firewall, switches Proxy and internet. Measure jitter, latency, response time, load time and see the path your packet takes.
  • Share your tests live. Provide the customer a link to a live test, they can see what you do, review your metrics and verify your tests. They can also use it as a tool to better their service. Build the trust and stickiness with your customers' most difficult users - the IT Operations team.
  • Validate your QOS and routes for VOIP, video conferences, and data traffic. Highly flexible and configurable complete with transaction-based testing, custom headers, calls and tools to mimic any scenario you need.
Read full review
Cons
  • It is difficult to spot an added or removed VLAN in an Ethernet Network Group Policy or VLAN Policy. The comparison widget will show you that something has changed, but if you have 100s of VLANs, the difference does not stand out. Workaround: we copy the data out and compare it in a text editor.
  • If you are transitioning from UMM to IMM, you lose some functionality like vNIC redundancy pairs.
  • It is not easy to map the UMM version 4.x server firmware version to the equivalent IMM version 5.x firmware version.
  • It is not possible to configure out-of-band management IP addresses on a per-domain basis. You have to configure these ranges via an IMC Access policy (which contains the IP address range/pool) on the server profile. This leads to "server profile template sprawl" where we have to maintain multiple server profile templates since our domains sit on different ranges, even though the servers are for the most part configured identically.
  • UCS domains in IMM only support one Ethernet Network Group Policy (VLAN group) per vNIC template.
Read full review
  • We have the product, we have a fair amount of wireless issues. You have to go through so many hoops, links and selections that I would think would've been impossible. Maybe if you have a specialized engineer, you would be able to use the thousandeyes product to troubleshoot a problem. But if I want to share with our knock, for example, would be very challenging because there is so many paths that you have to go and there is so many assumptions you have to do to actually find the root cause of the problem. What I would expect is maybe what they can do is implementing some AI today on this product to give some hints, "hey, this might be the problem because the data is there but it's difficult to find." We need an easier way to find how we can use the platform to point out where's the root cause of those problems.
Read full review
Likelihood to Renew
Been using Cisco Software as a service (SaaS) platform in a production environment for a large medical and health professionals that has critical healthcare and patients care dependency.
Support team is very helpful getting system updated as needed, and vendor support is fantastic. Also get a dedicated Cisco networking engine to review and advise system health and recommendations.
Read full review
We will definitely renew and maybe even extend our usage of ThousandEyes. We have been using ThousandEyes now for a couple of years and it has shown us major benefits. With the new options it offers for SD-WAN for us it is a no brainer to renew our current licenses
Read full review
Usability
Usability of Cisco Intersight is highly dependent on the licensing purchased. The default (free) license level provides a lot of value for the minimal amount of effort to implement. The paid license levels provide additional features (detailed inventory, configuration management and deployment, etc.)
Read full review
There is definitely a learning curve to ThousandEyes, but once you understand how the client deployment works and how to set up monitoring, things go pretty smoothly. I think the initial setting up of clients on endpoints can be a little tricky though.
Read full review
Reliability and Availability
No answers on this topic
Being cloud hosted means that you are at the mercy of Cisco web services, but we've had absolutely no issues with its availability.
Read full review
Performance
No answers on this topic
The client is very lightweight on endpoints and the user interface is very fast and fluid.
Read full review
Support Rating
If you have bigger problems with the on-prem version, the support team is sometimes a bit slow in their reactions and you have to keep going, to get your help. But finally, all problems, that we have addressed, have been resolved to my full appreciation!
Read full review
You have online support from the tool itself 24/7 and they are very responsive. We also have a specific account manager and specific engineer assigned to help us with very specific questions for our environment. The level of response to our requirements is always super high. We have requested specific features to be added and these have been developed and introduced very quick tot he product (within weeks). Their DevOps and agile approach seems to pay off.
Read full review
In-Person Training
No answers on this topic
Our Cisco reps actually had someone teach us a few things about the functionality of ThousandEyes, and it helped a lot. The training was good and we had follow-up assistance as well when we had questions about the monitoring and reporting functions. Overall, we were satisfied with the training and support.
Read full review
Online Training
You really need a lab to get hands on but it was useful
Read full review
No answers on this topic
Implementation Rating
Very smooth process and we did it for 2 data centers
Read full review
Our implementation was pretty straightforward, with some issues loading clients on endpoints. We didn't have any notable issues, and I don't really have any additional insights.
Read full review
Alternatives Considered
Our organisation has some experience with Dell OME (the centralised management plane for Dell PowerEdge server, equivalent to Cisco Intersight Infrastructure Service and UCS Manager, but not enough to contrast the two or say why one is better than the other.
Read full review
It is a similar product to Cisco ThousandEyes. Both solutions give good network monitoring and traffic analysis. But Cisco ThousandEyes works better with Cisco devices and has real-time alerts that are very useful. It also helps to see network problems faster and make troubleshooting easier. Cisco ThousandEyes is also better for checking SaaS and cloud apps like Azure, AWS, Webex, etc. It has endpoint agents that show network quality directly from user devices. The web interface is simple to use, so the learning curve is not too steep. Also, it has many monitoring points around the world, making it easy to check performance outside the company network.
Read full review
Scalability
No answers on this topic
I think this product would be infinitely scalable since it's all cloud hosted and can support thousands of endpoints if needed. We are only using it for a limited number of endpoints, so we never really considered scalability.
Read full review
Return on Investment
  • The negative thing is that we prefer to use the UCS Manager in our company because this bare metal is integrated into the FI and no extra appliance is required. SaaS is generally not viewed favorably in Germany.
  • Telling the user that they have to buy Intersight licenses even if they use UCS Manager annoys our customers.
Read full review
  • ThousandEyes has helped us quickly isolate issues on some high-profile (within the organization) incidents and whether the network (internally or on the Internet) is at fault. If it is, it becomes easier to see the "where" of the issues quicker so we can move onto what the issue is faster. In the case of non-network related issues, it helps us get the appropriate teams or individuals involved sooner.
Read full review
ScreenShots

Cisco Intersight Screenshots

Screenshot of the Intersight dashboard, which provides out-of-the box summaries of real-time health and performance data across data center and edge infrastructure. Users can customize the dashboard with a library of widgets to quickly see information that's most important to them.Screenshot of the security advisories and field notices that alert users about endpoint devices in their environment that are impacted along with recommended resolution.Screenshot of the Topology Views that let users quickly identify any UCS domain connectivity issues thorugh a visual representation.Screenshot of an example of the automated workflows that users can create, using Intersight's drag-and-drop workflow designer and library of tasks and workflows.Screenshot of an example of the aggregated and visualized metrics that are collected for fabric interconnects, chassis, and servers to monitor devices, optimize performance, identify bottlenecks, and proactively address any potential issues.

Cisco ThousandEyes Screenshots

Screenshot of global availability issues for users trying to use Slack application.Screenshot of the path visibility feature pinpointing where in the transit path an outage or event is occurring.Screenshot of ThousandEyes Internet Insights™, which combines a massive data set with algorithmic outage detection to provide near real-time insights into a business's SaaS applications.  and networks. Internet Insights can be used to manage digital experience at Internet scale.Screenshot of ThousandEyes Event Detection diagnosing events as server or network issue.