Cisco Intersight vs. Microsoft System Center

Cisco Intersight is very well suited for doing firmware upgrades across all of your cisco hardware. So far we have had no problems pushing out new firmware. It's also well suited for hardware management. Cisco TAC has the ability to pull logs for the IMC for themselves, which saves you from having to pull the logs yourself and then uploading them to the case. It may or may not be appropriate for upgrading operating systems. I have not been able to test it.

Incentivized

We used a product before that was designed to prevent users making changes and saving files to the desktop computer. This required a renewal of the license. By using SCCM in our environment we were able to discontinue using that product because SCCM allows us to completely restore a machine back to the original configuration. We have taught our users to save their individual work on either a network drive or a cloud drive. By doing this, if we do a re-image of their machine they have lost no data, and it makes for a faster resolution. In some instances having a computer in our SCCM environment it can become cumbersome when creating new users for very specific purposes. It can be done by creating new organizational units and applying new policies but when in a pinch it can be frustrating. For the most part we have tried to make "new" purpose images and groups to at least accommodate a quick install.

Incentivized

• Standardising the environment by enforcing use of updating templates.
• Show the difference on a profile between what has changed and what setting was last deployed.
• Perform bulk deploy operation on profiles (like server profiles).
• Policies underpin all settings (e.g. no more defining individual VLANs before being able to use them, or having to clean them up manually when they are no longer in use. You deploy a Domain VLAN policy that states which VLANs are configured on a domain (either standalone) or a domain profile template (if domains profiles are bound to an updating domain profile template).

Incentivized

• Provides our users the ability to deploy and manage our own datacenter based on defined software with understandable solutions for storage, compute, networking and security.
• We are able to update at once all the computers from all departments without having to install the OS on every computer.
• It allows us to have everything in one place for database management and datacenter inspection as well.

Incentivized

• It is difficult to spot an added or removed VLAN in an Ethernet Network Group Policy or VLAN Policy. The comparison widget will show you that something has changed, but if you have 100s of VLANs, the difference does not stand out. Workaround: we copy the data out and compare it in a text editor.
• If you are transitioning from UMM to IMM, you lose some functionality like vNIC redundancy pairs.
• It is not easy to map the UMM version 4.x server firmware version to the equivalent IMM version 5.x firmware version.
• It is not possible to configure out-of-band management IP addresses on a per-domain basis. You have to configure these ranges via an IMC Access policy (which contains the IP address range/pool) on the server profile. This leads to "server profile template sprawl" where we have to maintain multiple server profile templates since our domains sit on different ranges, even though the servers are for the most part configured identically.
• UCS domains in IMM only support one Ethernet Network Group Policy (VLAN group) per vNIC template.

Incentivized

• Needs web based storefront for requesting new software
• Needs ability to manage the packaging work flow better
• Sometimes is slow to download and there is no indication the entire catalog is being loaded, resulting in confused users not being able to find common software in the available list.

Incentivized

Been using Cisco Software as a service (SaaS) platform in a production environment for a large medical and health professionals that has critical healthcare and patients care dependency.

Support team is very helpful getting system updated as needed, and vendor support is fantastic. Also get a dedicated Cisco networking engine to review and advise system health and recommendations.

Incentivized

Usability of Cisco Intersight is highly dependent on the licensing purchased. The default (free) license level provides a lot of value for the minimal amount of effort to implement. The paid license levels provide additional features (detailed inventory, configuration management and deployment, etc.)

Incentivized

No matter our issues with the software, its ability to centrally manage systems, patch, image, and remote help users has far exceeded our timeliness to help staff. Its ability to keep current, enable us to keep the network secure, and standardize our end-user experience has saved us many hours, dollars, and time every day.

Incentivized

If you have bigger problems with the on-prem version, the support team is sometimes a bit slow in their reactions and you have to keep going, to get your help. But finally, all problems, that we have addressed, have been resolved to my full appreciation!

If I had to dislike something about the system it would be how much it changes once you upgrade. This could be more of a problem of mine since I get used to one way and don't like it when it changes so much. I am enjoying the newest update, but it is a mess when you are actually going through the upgrades.

Incentivized

You really need a lab to get hands on but it was useful

Incentivized

Very smooth process and we did it for 2 data centers

Incentivized

Our organisation has some experience with Dell OME (the centralised management plane for Dell PowerEdge server, equivalent to Cisco Intersight Infrastructure Service and UCS Manager, but not enough to contrast the two or say why one is better than the other.

Incentivized

None. We are a Microsoft business, and this is THE tool for imaging, packaging, remote support, and antivirus management. Microsoft's tool is the best for managing its software, systems, and antivirus clients. I will say that Microsoft Intune, the cloud platform, can be used for those with heavy 365 usage, but for us, that does not meet our current company needs.

Incentivized

• The negative thing is that we prefer to use the UCS Manager in our company because this bare metal is integrated into the FI and no extra appliance is required. SaaS is generally not viewed favorably in Germany.
• Telling the user that they have to buy Intersight licenses even if they use UCS Manager annoys our customers.

Incentivized

• We have been able to automate our patch management, firmware and other security concerns.
• We have a standardized "image" ensuring our setup is consistent across the enterprise. This alone has saved us in time to support and time to understand how to use our desktops.

Incentivized