Cisco IP Phones vs. Polycom Trio

Cisco IP Phones

139 Reviews and Ratings

Polycom Trio

49 Reviews and Ratings

Overview
Product	Rating	Most Used By	Product Summary	Starting Price
Cisco IP Phones	Score6.8 out of 10	N/A	Cisco began developing voice over IP (VoIP) communications and collaboration solutions in 1997. Currently, Cisco states they have more than 100,000 unified communications customers worldwide. The modern Cisco IP Phone portfolio includes VoIP and HD video phones designed to meet the needs of organizations.	N/A
Polycom Trio	Score9.1 out of 10	N/A	Polycom Trio 8800 is a conference phone system that offers high-quality audio, as well as the ability to add video conferencing and HD content sharing. RealPresence Trio is Skype for Business on-prem and Office 365 Skype for Business Cloud PBX certified for conference calls and supports a 1080p30 USB camera for video conferencing. Users can share content from their personal devices, facilitating a BYOD (bring your own device) approach to collaboration.	N/A

Pricing

Cisco IP Phones

Polycom Trio

No answers on this topic

No answers on this topic

Pricing Offerings
Cisco IP Phones	Polycom Trio
Free Trial
No	No
Free/Freemium Version
No	No
Premium Consulting/Integration Services
No	No

No setup fee

No setup fee

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Community Pulse
Key User Insights
	Cisco IP Phones	Polycom Trio
Considered Both Products	Cisco Hisham Hasan Technical Solutions Architect in Professional Services at Centava (Information Technology & Services, 11-50 employees) Chose Cisco IP Phones We went with Cisco IP phones for better all round functionality for the purpose of our inbound call center with solid basic video and VOIP communications, mobile integration functionalities. We found Polycom Trio to have better audio functionality but the product to be geared … Incentivized Helpful? Verified User Chose Cisco IP Phones Cisco IP Phones has advance feature to them and call quality and easy to registration extension number that's why we use the Cisco IP Phones. It is very easy to use and looks wise good and affordable price compare to other phones. Incentivized Helpful? Mitchell Bumgarner UC Consulting Engineer in Engineering at CDW (Information Technology & Services, 10,001+ employees) Chose Cisco IP Phones None of these other UC vendor products come close to the total package that Cisco has put together with the 8800 series Cisco IP Phones. The well thought out design, the ease of use, and the overall reliability of this phone is just too hard to match. I would easily recommend … Incentivized Helpful? Verified User Chose Cisco IP Phones 8800 series phones provide better interface with video & usb port functionality and support expressway registration for VPN-less connection. Incentivized Helpful?	Poly Verified User Chose Polycom Trio Polycom Trio provides better conference call quality, picks up voice from corners of the room with additional mics for large room, better widescreen display, and it was mostly the user satisfaction which made us choose Polycom Trio. Incentivized Helpful?
	Would buy again
	No answers on this topic	No answers on this topic
	Delivers good value for the price
	No answers on this topic	No answers on this topic
	Happy with the feature set
	No answers on this topic	No answers on this topic
	Lived up to sales and marketing promises
	No answers on this topic	No answers on this topic
	Implementation went as expected
No answers on this topic	No answers on this topic

User Ratings
	Cisco IP Phones	Polycom Trio
Likelihood to Recommend	8.6 (59 ratings)	9.7 (24 ratings)
Likelihood to Renew	8.5 (2 ratings)	- (0 ratings)
Usability	9.0 (11 ratings)	10.0 (2 ratings)
Support Rating	9.0 (45 ratings)	10.0 (2 ratings)
Implementation Rating	7.0 (1 ratings)	- (0 ratings)