Cisco Meraki MX vs. Cradlepoint NetCloud Engine

We used Meraki MX with our remote sites and connected the MX 68 to our main MX 85. We routed traffic to our enterprise network and shared application and internet access to remote sites. We have routed traffic and allow only trusted IP address sources using the firewall rules implemented in the Meraki MX. In other scenarios, if the internet is lost, the Meraki will go offline; thus, stable internet access is important to maintain connectivity

Incentivized

I have yet to have any situation where Cradlepoint NetCloud Engine was "less appropirate". It's easy to use and understand and extremely effective for deploying Cradlepoints and maintaining them. The control over the Cradlepoint devices is remarkable, absolute and the product is very well suited and feature rich for the task,

Incentivized

• It provides a really good single pane of glass so you can really easily identify end to end, what is going on in your environment.
• It provides the ability for someone that doesn't necessarily need a really deep level of knowledge to be able to operate and maintain it. I think that's probably a big selling point, but I think definitely for the people that I'm selling the products who just having a dashboard and being able to log onto it and see if things are good or bad is quite key. So it does that really well.

Incentivized

• Support: They are always quick to respond.
• The NetCloud service: It has never gone down in the four + years I have been using it.
• Pricing is very competitive.

Incentivized

• Layer seven firewall rules. Just making them more granular. We've been in meetings with Cisco SES where I've said feature requests many times and that's one of the big ones where it's just a little cumbersome to implement layer seven rules right now.
• Just making them more granular. We've been in meetings with Cisco SES where I've said feature requests many times and that's one of the big ones where it's just a little cumbersome to implement layer seven rules right now.

Incentivized

• Cradlepoint NetCloud virtual backplane bandwidth is improving but could limit some very large enterprise customers without creative network segmentation.
• Further improvements to simplify NetCloud Manager use would be appreciated.
• User license management and compliance tools need to be clarified and simplified.

Incentivized

It is already in place and the client is happy with it. We don't see a need to change what is already working. We want the Meraki to stay out of the way and keep things operating, and that's what it does.

Incentivized

The Cisco Meraki MX series is very easy to use. Setting up user VPN access, site to site VPN to tie multiple locations together and managing all your devices. You can even download the latest firmware and install without ever leaving the dashboard. Meraki is the very definition of easy to use

Incentivized

Device management is nearly the same as if you logged in locally, giving a familiar feel to the interface. Device group management can be cumbersome when pushing firmware updates.

Incentivized

Meraki MX devices support high availability (HA) configurations, which ensures minimal downtime if one device goes offline. This feature has helped us maintain a stable and reliable network, even in cases of hardware failures. ince Meraki is cloud-managed, we've noticed that the cloud infrastructure is generally highly reliable, with minimal service interruptions or downtime. This makes it easier to manage the network remotely without significant availability concerns. Meraki automatically pushes firmware updates and patches, which helps maintain system stability without requiring manual intervention. These updates are rolled out in a manner that ensures minimal disruption to service.

Incentivized

The interface is pretty responsive. The lower end devices are easy to overwhelm if you have a lot of throughput. Be sure the model you get is rated for the amount of traffic you will have. Overbuild if possible, otherwise you won't be fully leveraging the connection from your ISP.

Incentivized

I haven't ever had a bad experience with Meraki support. On the few occasions where I wasn't understanding the UI or needed some clarification about what a setting actually would do, I contacted them and they were very quickly able to provide help. Returns are simple and fast, too. We had to return a defective device one time and they shipped the replacement before we had even un-racked the one that was faulty. Unlike many other vendors, they didn't ask use to a do long list of scripted diagnostics, they just took my word for it that the device was broken and sent out a replacement immediately

Incentivized

Every time I have engaged support, it has been a satisfying experience. Because they cover such a wide range of applications, I do have to spend more time explaining our intended results and rationale than I would have to do with a more focused vendor, but it's a minor tradeoff for the value of saved time in every other aspect of the solution.

Incentivized

great when they offered it, really tested your knowledge with hands on and see what your peers from other orgs know. glad to see that we were ahead of the curve of what our peers knew

Incentivized

it was okay as it was moderated but still better than nothing and done via semi self paced webex meeting

Incentivized

Implementing Meraki MX devices in phases—starting with a pilot group or select branch offices—was invaluable. This allowed us to identify potential configuration issues, troubleshoot problems, and refine our setup before rolling it out company-wide. It also helped to get feedback from early users and adjust the deployment strategy accordingly. The SD-WAN capabilities in Meraki MX were essential for optimizing our WAN traffic and ensuring better application performance across various locations.

Incentivized

It is much easier to group your devices within NetCloud prior to deployment. We ran into issues of lost/changed settings when grouping devices that had already been deployed

Incentivized

We previously evaluated WatchGuard Firebox Cloud, but we needed a solution that was a bit more straightforward to deploy and manage. The MX met that need for us. However licensing costs for both solutions are still a bit high.

Incentivized

Before Cradlepoint NetCloud, firewall transversal was a challenge for telemedicine and required extensive and lengthy cooperation with client IT professionals. Interface selection and failover required application-level software on the host that would become inaccessible should a failover event go badly. We used several tools, each with their own management consoles, licensing plans, and learning curves to enable solutions. Much of that is a thing of the past with NetCloud.

Incentivized

When I first started with my company we had various infrastructure and a mix of tech. Since going to Cisco Meraki MX we have noticed better network performance and our new sites are much easier to bring online. Users have noticed an improvement in VPN connection and getting into all our systems.

Incentivized

• From a positive impact? Basically it allows us to set up shop very quickly. It allowed us to add sites to our network very quickly. From a negative perspective, I think the only thing is that I can see from a negative perspective is I have a preference to working with ACLI in terms of how I engage with the youth tool At the moment, the only way to actually engage with a tool is on a gui and sometimes what I'd actually like is more detailed information in terms of actual configuration that you'll actually get out of ACLI.

Incentivized

• TCO vs traditional WAN was over 1,000% less
• Increased connectivity improved security AND connectivity

Incentivized