Cisco Secure Endpoint vs. VIPRE

Cisco Secure Endpoint is well suited for keeping track of the many different and points that we have in our organization. All of these devices can easily be monitored with Cisco Secure Endpoint. It can monitor our servers and our desktops and laptops in our environment. It isn’t as appropriate for our student devices. However, those aren’t as critical since they are just Chromebooks.

Incentivized

Vipre is clearly a well suited antivirus program both in the professional world as well as in the home environments. Vipre offering the same price per seat to protect the typical personal workstation as well as the robust office server is a major plus.

Incentivized

• Threat identification: it finds things we wouldn't have even been looking for.
• Integration with Secure Malware Analytics for automatic submission of suspicious files.
• In-depth and complex configuration options for finely tuned policies for different users and endpoints.
• Part of the Cisco Secure Client product for easier distribution and reduction of running agents on end-user devices
• Integrates with Secure-X for single-pane of glass view of dashboards.

Incentivized

• It is quite effective against all kinds of viruses and provides 360-degree protection.
• Its scanning action is quite fast and less time taking.
• It has the ability to scan emails too, from viruses.
• It is reliable, easy-to-use, and provides excellent protection.

• The update mechanism of the client is not obvious and takes some finesse to learn
• The clients auto update signatures, but not agents which I have seen lead to mixed version levels as it is harder to keep up with
• It is generally a challenge to manage the licenses and if you let the license lapse, it is a very bad thing in my opinion.

Incentivized

• The patch management feature could be updated. It doesn't work all of the time.
• Some updates cause issues with computers. This has happened a couple of times but I was able to get a hold of someone at VIPRE support and work through it.

Incentivized

the renewal must be studied with different factors

Incentivized

AMP is very difficult to use compared to other products we've seen. It's hard to understand why there are so many different logins for the various products that supposedly integrate with AMP. We had weekly phone calls for months to implement the product yet none of the IT department really enjoys using this product or feels comfortable with the accuracy of detections. The number of false positives is high.

Incentivized

VIPRE is very easy to use and administer. You have a lot of functionality from the server on what you can do with the clients. It has proved useful when I can't access a client any other way. I can reboot the computer from the server and then usually get back into that machine.

Incentivized

no complain and no issue with availability

Incentivized

In terms of technical support for Cisco Secure Endpoint, the support has been pretty good. All the cases I submitted were solved in a reasonable time frame, and it was a good experience. However, I find that not as many vendors have the expertise I would expect.

Incentivized

VIPRE support is usually pretty quick. Sometimes you have to get a lot of information to send back so they can see the issue. This has not been too bad and I understand why it's needed. VIPRE also has a free rescue tool that is very useful and easy to use. There have been others but VIPRE seems to keep theirs updated. It's my go-to even outside of work.

Incentivized

no participation in implementation

Incentivized

Other products we use were, I think, well, nothing like Cisco Endpoint. There was Microsoft Defender. I think Sophos and CrowdStrike. I think the visibility and the security. We haven't had any issues with the system. Once it's been implemented, it works fine. The enhancements that come into play, we're benefiting from them. We're benefiting from the Telos threat intel, which is really good as well

Incentivized

We use FortiClient on our end-user workstations, for the VPN capabilities, but the antivirus was a little too aggressive for our servers. Vipre solved that problem. We used ESET before FortiClient, but was not pleased with the changes brought on by version 6.0, so we looked else where. Vipre fits our server needs just fine.

Incentivized

• It ensures minimal spread of cyber threats in case of infiltration thanks to containment response capabilities.
• By keeping our endpoints threat-proof, our systems and devices run efficiently hence better productivity.
• It frees IT staff thanks to its automation and ability to keep threats away with minimal intervention.

Incentivized

• We have had zero downtime due to a virus or exploit getting through the Vipre software capabilities.
• We saved over 3k$ over Symantec and others offers.
• The alerts that my IT team gets in real time has saved us from many issues as we intervened before users often knew there was the potential for problems, saving us time and money.

Incentivized