Cisco Secure Malware Analytics vs. HCL BigFix

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Cisco Secure Malware Analytics
Score 10.0 out of 10
N/A
Cisco Secure Malware Analytics (formerly Threat Grid) combines advanced sandboxing with threat intelligence into one unified solution to protect organizations from malware. With a context-aware malware knowledge base, the user can understand what malware is doing or attempting to do, how large a threat it poses, and how to defend against it. On June 16 2014 Cisco completed the acquisition of ThreatGRID, a New York, NY based company that offers dynamic malware analysis and threat intelligence…N/A
HCL BigFix
Score 7.1 out of 10
N/A
BigFix, now supported by HCL Technologies since the acquisition of BigFix from IBM in 2018, is an endpoint management solution providing endpoint visibility and IT asset discovery, automated endpoint patching (BigFix Lifecycle and BigFix Patch) policy enforcement (BigFix Compliance), and software asset discovery for licensed and unlicensed software (BigFix Inventory).N/A
Pricing
Cisco Secure Malware AnalyticsHCL BigFix
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
Cisco Secure Malware AnalyticsHCL BigFix
Free Trial
NoYes
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeOptional
Additional Details
More Pricing Information
Community Pulse
Cisco Secure Malware AnalyticsHCL BigFix
Considered Both Products
Cisco Secure Malware Analytics
HCL BigFix
Chose HCL BigFix
We have significantly enhanced our ability to patch desktops, including laptops, desktop, cloud, virtual machines and other mobile devices used by end-users. BigFix's endpoint management functionality allows us to seamlessly patch a wide range of operating systems, such as …
Chose HCL BigFix
The functionality seemed greater and the pricing was more advantageous for the firm at the time of purchase. The decision was made due to our business relationship with IBM, the demonstrations provided by several former users of BigFix and the expansive feature set that can be …
Chose HCL BigFix
We used Spiceworks in small scales. BigFix is more enterprise-ready and able to support a large environment like ours. It also offers functions that are not available in Spiceworks.
Chose HCL BigFix
Although it lacks the ability to deploy agentless scanning or patch deployments it makes up in its real-time data of devices do to the use of agents. Compared to our other patch management software Ivanti we believe that it fills the role of workstation management better than …
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User Ratings
Cisco Secure Malware AnalyticsHCL BigFix
Likelihood to Recommend
8.2
(0 ratings)
9.0
(0 ratings)
Support Rating
-
(0 ratings)
6.0
(0 ratings)
User Testimonials
Cisco Secure Malware AnalyticsHCL BigFix
Likelihood to Recommend
If you have a big organization that needs more advanced level security and you already use the sandbox and other security devices to secure your organization, then you should purchase this. It provides a lot of features, like analyzing the behavior of a file against millions of samples and billions of old and advanced-level malware artifacts. It identifies the key behavior of malware and its associated campaigns.
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BigFix is well suited for patch review and deployment, but there are key features that can definitely be improved. An example is that if a specific patch is deployed, but a cumulative update that contains that patch is not deployed, the system still shows the patch as outstanding or not implemented. Another area for improvement is the customization of BigFix. The tool has many uses and can be extremely helpful, but the amount of knowledge required to customize the solution is significant and customized scripts or "fixlets" need to be created. If common things could be pre-packaged and provided to the customer community, it would allow for an easier deployment and use of the tool.
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Pros
  • Deep malware analysis
  • You will get transparent integration
  • Faster investigation and response
  • Always prioritizes threats
  • Scalable visibility and security analytics
  • Extend your visibility
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  • Custom patch packages are easy to set up and allows for use with a repository.
  • Asset management by use of agents is simple and allows for user assignment by the device.
  • Reporting has a large variety of templates.
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Cons
  • More training on how to do things.
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  • No console for macOS
  • No easy setup UI for macOS users
  • Patching can be complicated if you don't understand relevance
  • Patching can be complicated it you don't understand scripting
  • Could be better in helping with CIS Benchmarks
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Support Rating
No answers on this topic
While some support calls are quickly responded to, many times our engineers have been pointed to collaborative web sites such as Bigfix.me for solutions or the option of engaging professional services has been proposed. While this may seem like a good way to drive business, it is not seen as efficient a support process as could be provided to the customer base.
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Alternatives Considered
Better.
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We have significantly enhanced our ability to patch desktops, including laptops, desktop, cloud, virtual machines and other mobile devices used by end-users. BigFix's endpoint management functionality allows us to seamlessly patch a wide range of operating systems, such as Windows, MacOS, ChromeOS, and Linux systems, ensuring comprehensive patch management across IT infrastructures. We have established a track record of delivering secure and hassle-free patching solutions to our clients
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Return on Investment
  • Greater security posture.
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  • Overall, the product helps achieve the security posture mandated by HIPAA for our organization.
  • It is a decent inventory management solution, and provides IT leaders with useful information for decision making.
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ScreenShots