Cisco ThousandEyes empowers organizations to assure every digital experience across every network, everywhere, every time.
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Entuity
Score 8.9 out of 10
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The Entuity network monitoring tool from Park Place Technologies (acquired 2019) automates network discovery and uses workflows that enable users to see when something has gone wrong. Responsive dashboards allow users to take a high-level view to gauge network health or drill down to the component level to fix network problems.
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Pricing
Cisco ThousandEyes
Entuity
Editions & Modules
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Offerings
Pricing Offerings
Cisco ThousandEyes
Entuity
Free Trial
Yes
No
Free/Freemium Version
No
No
Premium Consulting/Integration Services
No
No
Entry-level Setup Fee
Optional
No setup fee
Additional Details
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More Pricing Information
Community Pulse
Cisco ThousandEyes
Entuity
Features
Cisco ThousandEyes
Entuity
Network Performance Monitoring
Comparison of Network Performance Monitoring features of Product A and Product B
As a service provider that is in multiple datacenters it's a great tool to use and leverage. Alot of smaller providers are only using NMS nodes that are hosted in their HQ or in spots that aren't where their content is hosted. Being able to run tests directly from your datacenters (between them or to the content provider itself) gives more accurate results. The downside is if you have no server infrastructure you'll have to install servers/machines to utilize it.
I think that if your organization is network-oriented (such as telecom or ISP) deploying Entuity should be considered a mandatory step. Big organizations will benefit from the ITSM (ticketing, monitoring and CMDB) integrations.
However, if your goal is to ensure that the server layer is monitored in great level (process and service monitoring, log parsing etc.) then Entuity will not suit your needs.
Agent to Agent testing. Full round trip test. Have a customer using a Server Side API that is having an issue. Loan a Nuc, or have them install the ThousandEyes agent in their network. You'll find the issue guaranteed.
Device Layer vision - ability to see from the server, through the Firewall, switches Proxy and internet. Measure jitter, latency, response time, load time and see the path your packet takes.
Share your tests live. Provide the customer a link to a live test, they can see what you do, review your metrics and verify your tests. They can also use it as a tool to better their service. Build the trust and stickiness with your customers' most difficult users - the IT Operations team.
Validate your QOS and routes for VOIP, video conferences, and data traffic. Highly flexible and configurable complete with transaction-based testing, custom headers, calls and tools to mimic any scenario you need.
We have the product, we have a fair amount of wireless issues. You have to go through so many hoops, links and selections that I would think would've been impossible. Maybe if you have a specialized engineer, you would be able to use the thousandeyes product to troubleshoot a problem. But if I want to share with our knock, for example, would be very challenging because there is so many paths that you have to go and there is so many assumptions you have to do to actually find the root cause of the problem. What I would expect is maybe what they can do is implementing some AI today on this product to give some hints, "hey, this might be the problem because the data is there but it's difficult to find." We need an easier way to find how we can use the platform to point out where's the root cause of those problems.
We will definitely renew and maybe even extend our usage of ThousandEyes. We have been using ThousandEyes now for a couple of years and it has shown us major benefits. With the new options it offers for SD-WAN for us it is a no brainer to renew our current licenses
There is definitely a learning curve to ThousandEyes, but once you understand how the client deployment works and how to set up monitoring, things go pretty smoothly. I think the initial setting up of clients on endpoints can be a little tricky though.
You have online support from the tool itself 24/7 and they are very responsive. We also have a specific account manager and specific engineer assigned to help us with very specific questions for our environment. The level of response to our requirements is always super high. We have requested specific features to be added and these have been developed and introduced very quick tot he product (within weeks). Their DevOps and agile approach seems to pay off.
Entuity support has always been quick to respond and the majority of the calls I had were resolved on the first call. In addition, the product documentation is easy to read and goes into great detail of how the product works. This is probably a reason why a support call is literally the last call for Entuity (no pun intended).
Our Cisco reps actually had someone teach us a few things about the functionality of ThousandEyes, and it helped a lot. The training was good and we had follow-up assistance as well when we had questions about the monitoring and reporting functions. Overall, we were satisfied with the training and support.
Our implementation was pretty straightforward, with some issues loading clients on endpoints. We didn't have any notable issues, and I don't really have any additional insights.
It is a similar product to Cisco ThousandEyes. Both solutions give good network monitoring and traffic analysis. But Cisco ThousandEyes works better with Cisco devices and has real-time alerts that are very useful. It also helps to see network problems faster and make troubleshooting easier. Cisco ThousandEyes is also better for checking SaaS and cloud apps like Azure, AWS, Webex, etc. It has endpoint agents that show network quality directly from user devices. The web interface is simple to use, so the learning curve is not too steep. Also, it has many monitoring points around the world, making it easy to check performance outside the company network.
The list above shows you some of the products that Entuity replaces.
The good product and excellent support behind it make it a better choice from the admin's and EA's perspective. My customers have praised the short learning curve and the swift and professional support staff. From my own experience I can tell that this product is delivered with one of the finest sets of documentation I have ever seen.
I think this product would be infinitely scalable since it's all cloud hosted and can support thousands of endpoints if needed. We are only using it for a limited number of endpoints, so we never really considered scalability.
ThousandEyes has helped us quickly isolate issues on some high-profile (within the organization) incidents and whether the network (internally or on the Internet) is at fault. If it is, it becomes easier to see the "where" of the issues quicker so we can move onto what the issue is faster. In the case of non-network related issues, it helps us get the appropriate teams or individuals involved sooner.
