Cisco ThousandEyes empowers organizations to assure every digital experience across every network, everywhere, every time.
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ExtraHop Performance Platform
Score 8.4 out of 10
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ExtraHop in Seattle, Washington offers an IT operations analytics platform via the ExtraHop Performance Platform, providing a dynamic, real-time view of all transactions in the IT environment, every team from NetOps to SecOps can spot and solve problems fast.
It is a similar product to Cisco ThousandEyes. Both solutions give good network monitoring and traffic analysis. But Cisco ThousandEyes works better with Cisco devices and has real-time alerts that are very useful. It also helps to see network problems faster and make …
This technology helps us and our customers understand the value and importance of our business. Not only for our business but also for Cisco business. We are developing a lot of apps in .net so we will like to have support for that in Cisco products that we and our customers …
We did briefly look into DynaTrace, but it was too much product for what we needed though and was much more expensive then just adding the licensing to our Cisco existing licenses.
Juniper RPM offers device config level sla testing in the service stream layer. Whilst this is good and is monitorable via snmp, the config can be fiddly and needs a Juniper device at the other end as a reply point
Cisco ThousandEyes has a great "macro" view and gui allowing easy to understand metrics. It also makes it easy to run synthetic application tests to measure reachability between two endpoints.
Kentik Synthetics is a newer competitor of Cisco ThousandEyes. Both do very similar things but Cisco ThousandEyes currently is the more mature platform. However, the pricing of Synthetics is very attractive. It does not have the robustness of Cisco ThousandEyes or the …
Connected directly to the switch. Other vendors all seem to be add-ons. They claim they are different, but I don't know why I would go spend additional money for another product.
A new and very useful ability of ExtraHop [Performance Platform] is the single tool for cloud forensics. Cloud incidents can easily be determined with the ability to implement responses along with assessments to easy the burden of reports. In comparison to Netscout, ExtraHop's …
Actually Extrahop and Dynatrace they are quite similar, actually we have both of them being used in my business organization. I have found Extrahop had local technical support available in my city so made it a bit easy to communicate and seek for support if we met any problem …
We use ExtraHop specifically to monitor network traffic. It does many other things very well also, but it is the best network traffic analysis tool that we currently have in house. The fact that it is agentless also makes it more reliable and not dependent on agents running on …
Other tools have similar features, but will require agents. ExtraHop is agentless. After-sales support is extraordinary, the best I've experienced of any vendor.
ExtraHop complements these platforms and provides additional information that could be marked as either a false positive or an undetected threat. ExtraHop helps confirm threats that are identified by these other systems and provides a unique security solution through the form …
As a service provider that is in multiple datacenters it's a great tool to use and leverage. Alot of smaller providers are only using NMS nodes that are hosted in their HQ or in spots that aren't where their content is hosted. Being able to run tests directly from your datacenters (between them or to the content provider itself) gives more accurate results. The downside is if you have no server infrastructure you'll have to install servers/machines to utilize it.
ExtraHop is going to replace our packet capture and storage technology since it not only detects network security breaches but can also have sensors installed throughout our network to look at historical packet captures for analysis. ExtraHop is well suited for threat mitigation, network segmentation, and threat analysis of the network.
Agent to Agent testing. Full round trip test. Have a customer using a Server Side API that is having an issue. Loan a Nuc, or have them install the ThousandEyes agent in their network. You'll find the issue guaranteed.
Device Layer vision - ability to see from the server, through the Firewall, switches Proxy and internet. Measure jitter, latency, response time, load time and see the path your packet takes.
Share your tests live. Provide the customer a link to a live test, they can see what you do, review your metrics and verify your tests. They can also use it as a tool to better their service. Build the trust and stickiness with your customers' most difficult users - the IT Operations team.
Validate your QOS and routes for VOIP, video conferences, and data traffic. Highly flexible and configurable complete with transaction-based testing, custom headers, calls and tools to mimic any scenario you need.
Extrahop can perform health monitoring end to end if you have multiple probes deployed in your network, the intelligence engine can easily help you to compare and data collected from different hops and help you to narrow down the issue to a specific part of your end to end network.
Extrahop is not just analyzing and monitoring the health of the network, actually, its deep-dive analysis engine can perform an analysis from the network layer up to the application layer. It's easy to identify the root cause whether it's a network issue or something wrong in the application, save the time to have the issue go around again and again between network team and application team to blame each other.
Extrahop provides good programming functionalities allowing the user to do their specific programing to meet the requirement of how they design to better operate the service.
We have the product, we have a fair amount of wireless issues. You have to go through so many hoops, links and selections that I would think would've been impossible. Maybe if you have a specialized engineer, you would be able to use the thousandeyes product to troubleshoot a problem. But if I want to share with our knock, for example, would be very challenging because there is so many paths that you have to go and there is so many assumptions you have to do to actually find the root cause of the problem. What I would expect is maybe what they can do is implementing some AI today on this product to give some hints, "hey, this might be the problem because the data is there but it's difficult to find." We need an easier way to find how we can use the platform to point out where's the root cause of those problems.
We will definitely renew and maybe even extend our usage of ThousandEyes. We have been using ThousandEyes now for a couple of years and it has shown us major benefits. With the new options it offers for SD-WAN for us it is a no brainer to renew our current licenses
There is definitely a learning curve to ThousandEyes, but once you understand how the client deployment works and how to set up monitoring, things go pretty smoothly. I think the initial setting up of clients on endpoints can be a little tricky though.
You have online support from the tool itself 24/7 and they are very responsive. We also have a specific account manager and specific engineer assigned to help us with very specific questions for our environment. The level of response to our requirements is always super high. We have requested specific features to be added and these have been developed and introduced very quick tot he product (within weeks). Their DevOps and agile approach seems to pay off.
Our Cisco reps actually had someone teach us a few things about the functionality of ThousandEyes, and it helped a lot. The training was good and we had follow-up assistance as well when we had questions about the monitoring and reporting functions. Overall, we were satisfied with the training and support.
Our implementation was pretty straightforward, with some issues loading clients on endpoints. We didn't have any notable issues, and I don't really have any additional insights.
It is a similar product to Cisco ThousandEyes. Both solutions give good network monitoring and traffic analysis. But Cisco ThousandEyes works better with Cisco devices and has real-time alerts that are very useful. It also helps to see network problems faster and make troubleshooting easier. Cisco ThousandEyes is also better for checking SaaS and cloud apps like Azure, AWS, Webex, etc. It has endpoint agents that show network quality directly from user devices. The web interface is simple to use, so the learning curve is not too steep. Also, it has many monitoring points around the world, making it easy to check performance outside the company network.
A new and very useful ability of ExtraHop [Performance Platform] is the single tool for cloud forensics. Cloud incidents can easily be determined with the ability to implement responses along with assessments to easy the burden of reports. In comparison to Netscout, ExtraHop's user interface is more fluent and easier to maneuver.
I think this product would be infinitely scalable since it's all cloud hosted and can support thousands of endpoints if needed. We are only using it for a limited number of endpoints, so we never really considered scalability.
ThousandEyes has helped us quickly isolate issues on some high-profile (within the organization) incidents and whether the network (internally or on the Internet) is at fault. If it is, it becomes easier to see the "where" of the issues quicker so we can move onto what the issue is faster. In the case of non-network related issues, it helps us get the appropriate teams or individuals involved sooner.
