Cisco ThousandEyes vs. Splunk Cloud Platform

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Cisco ThousandEyes
Score 8.9 out of 10
N/A
Cisco ThousandEyes empowers organizations to assure every digital experience across every network, everywhere, every time.N/A
Splunk Cloud Platform
Score 7.8 out of 10
N/A
Splunk Cloud Platform is a data platform service thats help users search, analyze, visualize and act on data. The service can go live in as little as two days, and with an IT backend managed by Splunk experts.N/A
Pricing
Cisco ThousandEyesSplunk Cloud Platform
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
Cisco ThousandEyesSplunk Cloud Platform
Free Trial
YesNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeOptionalNo setup fee
Additional Details
More Pricing Information
Community Pulse
Cisco ThousandEyesSplunk Cloud Platform
Considered Both Products
Cisco ThousandEyes
Chose Cisco ThousandEyes
LogicMonitor, SolarWinds AppOptics and Zabbix
Chose Cisco ThousandEyes
Cisco ThousandEyes offers better compatibility.
Chose Cisco ThousandEyes
ISP, SDWAN, Cloud, etc. These all can be monitored via thousandEyes. Provide Digital experience Monitoring and have great benefits.
Chose Cisco ThousandEyes
It is a similar product to Cisco ThousandEyes. Both solutions give good network monitoring and traffic analysis. But Cisco ThousandEyes works better with Cisco devices and has real-time alerts that are very useful. It also helps to see network problems faster and make …
Chose Cisco ThousandEyes
This technology helps us and our customers understand the value and importance of our business. Not only for our business but also for Cisco business. We are developing a lot of apps in .net so we will like to have support for that in Cisco products that we and our customers …
Chose Cisco ThousandEyes
We did briefly look into DynaTrace, but it was too much product for what we needed though and was much more expensive then just adding the licensing to our Cisco existing licenses.
Chose Cisco ThousandEyes
Juniper RPM offers device config level sla testing in the service stream layer. Whilst this is good and is monitorable via snmp, the config can be fiddly and needs a Juniper device at the other end as a reply point
Chose Cisco ThousandEyes
far superior to other solutions
Chose Cisco ThousandEyes
Cisco ThousandEyes has a great "macro" view and gui allowing easy to understand metrics. It also makes it easy to run synthetic application tests to measure reachability between two endpoints.
Chose Cisco ThousandEyes
Kentik Synthetics is a newer competitor of Cisco ThousandEyes. Both do very similar things but Cisco ThousandEyes currently is the more mature platform. However, the pricing of Synthetics is very attractive. It does not have the robustness of Cisco ThousandEyes or the …
Chose Cisco ThousandEyes
It has efficient bgp monitoring.
Chose Cisco ThousandEyes
Cisco 9000 Series Aggregation Services Routers (ASR 9000) and Cisco Catalyst Center
Chose Cisco ThousandEyes
Connected directly to the switch. Other vendors all seem to be add-ons. They claim they are different, but I don't know why I would go spend additional money for another product.
Chose Cisco ThousandEyes
Better data based analysis and visualization.
Chose Cisco ThousandEyes
They complement each other and have a good synergy with monitoring across the estate.
Chose Cisco ThousandEyes
ThousandEyes is significantly better for network and infrastructure data. Whereas New Relic is currently better for our laptop/desktop estate.
Chose Cisco ThousandEyes
None were evaluated - we are a Cisco gold partner, we used ThousandEyes as part of our demonstration facilities to upsell the wider Cisco stack.
Splunk Cloud Platform
Chose Splunk Cloud Platform
Microsoft Dynamics is far more complex and far more costly to implement and configure in comparison to Splunk. It can be useful for integrations into existing Microsoft databases. Grafana is quick and easy to deploy and configure. However, it lacks the scale required for an …
Chose Splunk Cloud Platform
We selected Splunk Cloud due to the simplicity to use and get data in. We found that Splunk Cloud gives a unified simple searching and dashboarding interface which can be used to search and visualise data from multiple systems with ease.
Chose Splunk Cloud Platform
Splunk currently has the most integrations with log sources and tools. Easiest platform to fully onboard new sources, parse and search.
Chose Splunk Cloud Platform
I have selected Splunk Cloud because Sumo Logic is blown away by Splunk Cloud. It's a night and day difference. My experience with Splunk Cloud is faster and more reliable. It consists of more features than Sumo Logic.
Chose Splunk Cloud Platform
I don't have an opinion on this, but I do like Splunk a lot.
Chose Splunk Cloud Platform
All the products in this category do log aggregation very well, however the winning factor was that we have experience with Splunk already and this has proved invaluable as Splunk has a steep learning curve. Especially the Splunk administration part of the tool as that is a …
Chose Splunk Cloud Platform
Splunk Cloud blows Sumo Logic out of the water. The experience is night and day. We went from several highly stressed IT security professionals who were unsure if the data they were getting was valuable, to very happy IT security professionals who can now be more proactive and …
Chose Splunk Cloud Platform
I believe there is no existing competitor of Splunk and the way Splunk Cloud provides support is way better than all the other competitors. No one can beat Splunk Cloud!!
Chose Splunk Cloud Platform
My company used to use Loggly, and while I can't speak to the specifics of why we switched to Splunk, I do know that Splunk seems faster and has more features than Loggly. On the other hand, I've used Splunk much more than I used Loggly when we had it before, so my view could …
Chose Splunk Cloud Platform
Other solutions weren't able to consume the volume of logs that we were producing on a daily basis. Searching was difficult because of proprietary or simply confusing search mechanisms. Splunk simplified the searching by using regular expressions. Although the cost of Splunk …
Chose Splunk Cloud Platform
I feel that the alternatives are great products and they are also things we use in our own monitoring in addition to Splunk. However, when it comes to finding things in the data as opposed to just looks for trends the competition just doesn't even come close. Splunk has become …
Chose Splunk Cloud Platform
Depends on company org and structure, but it's a good solution.
Chose Splunk Cloud Platform
I have used several Solar Winds tools in the past to monitor and track similar things. Both tools are comparable in their performance. Each one has it's own set of challenges when getting set up for the first time as well as a learning curve to get comfortable with usage.
Chose Splunk Cloud Platform
Vs elastic:
- SPL's statistical functions superior to KQL for complex correlations
- Better enterprise support, less operational overhead
Chose Splunk Cloud Platform
Search Processing Language really is a game changer for writing easy-to-understand and maintainable queries on your data base logs. Once understood, setting up and validating a query can be done in no time- which leaves us the option to focus on more monitoring and improved …
Chose Splunk Cloud Platform
FortiAnalyzer more focus on security while Splunk Cloud Platform integrates with all infrastructure products and not does it do security but do well with basic event correlation.
Features
Cisco ThousandEyesSplunk Cloud Platform
Security Information and Event Management (SIEM)
Comparison of Security Information and Event Management (SIEM) features of Product A and Product B
Cisco ThousandEyes
-
Ratings
Splunk Cloud Platform
9.0
Ratings
15% above category average
Centralized event and log data collection00 Ratings9.00 Ratings
Correlation00 Ratings9.70 Ratings
Event and log normalization/management00 Ratings9.70 Ratings
Deployment flexibility00 Ratings9.00 Ratings
Integration with Identity and Access Management Tools00 Ratings9.30 Ratings
Custom dashboards and workspaces00 Ratings9.70 Ratings
Host and network-based intrusion detection00 Ratings8.60 Ratings
Data integration/API management00 Ratings8.60 Ratings
Behavioral analytics and baselining00 Ratings9.00 Ratings
Rules-based and algorithmic detection thresholds00 Ratings8.40 Ratings
Response orchestration and automation00 Ratings8.00 Ratings
Reporting and compliance management00 Ratings8.70 Ratings
Incident indexing/searching00 Ratings9.30 Ratings
Best Alternatives
Cisco ThousandEyesSplunk Cloud Platform
Small Businesses
SolarWinds Pingdom
SolarWinds Pingdom
Score 9.7 out of 10
LevelBlue USM Anywhere
LevelBlue USM Anywhere
Score 3.7 out of 10
Medium-sized Companies
Catchpoint
Catchpoint
Score 9.2 out of 10
Sumo Logic
Sumo Logic
Score 9.4 out of 10
Enterprises
Nexthink
Nexthink
Score 7.0 out of 10
Sumo Logic
Sumo Logic
Score 9.4 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
Cisco ThousandEyesSplunk Cloud Platform
Likelihood to Recommend
8.8
(0 ratings)
9.9
(0 ratings)
Likelihood to Renew
6.4
(0 ratings)
-
(0 ratings)
Usability
7.3
(0 ratings)
8.0
(0 ratings)
Support Rating
9.1
(0 ratings)
7.2
(0 ratings)
User Testimonials
Cisco ThousandEyesSplunk Cloud Platform
Likelihood to Recommend
As a service provider that is in multiple datacenters it's a great tool to use and leverage. Alot of smaller providers are only using NMS nodes that are hosted in their HQ or in spots that aren't where their content is hosted. Being able to run tests directly from your datacenters (between them or to the content provider itself) gives more accurate results. The downside is if you have no server infrastructure you'll have to install servers/machines to utilize it.
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I will highly recommend this software because using Splunk
Cloud has helped us become more proactive about handling our security concerns
and better manage our environment. It is one of the finest security software
that is easy to use and also provides analytics. It has excellent features like
creating dashboard security and managing features etc. So you must give it a try once!
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Pros
  • Agent to Agent testing. Full round trip test. Have a customer using a Server Side API that is having an issue. Loan a Nuc, or have them install the ThousandEyes agent in their network. You'll find the issue guaranteed.
  • Device Layer vision - ability to see from the server, through the Firewall, switches Proxy and internet. Measure jitter, latency, response time, load time and see the path your packet takes.
  • Share your tests live. Provide the customer a link to a live test, they can see what you do, review your metrics and verify your tests. They can also use it as a tool to better their service. Build the trust and stickiness with your customers' most difficult users - the IT Operations team.
  • Validate your QOS and routes for VOIP, video conferences, and data traffic. Highly flexible and configurable complete with transaction-based testing, custom headers, calls and tools to mimic any scenario you need.
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  • With Splunk Cloud you get the advantage of moving from POC to Production in a matter of days rather than in months allowing the Business to gain a lot.
  • Takes you away from managing infrastructure/administration, allows saving time & money. Reduce the overall TCO (Total Cost of Ownership)
  • Move from Reactive to Proactive Monitoring
  • Highly secure environment at your finger-tips
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Cons
  • We have the product, we have a fair amount of wireless issues. You have to go through so many hoops, links and selections that I would think would've been impossible. Maybe if you have a specialized engineer, you would be able to use the thousandeyes product to troubleshoot a problem. But if I want to share with our knock, for example, would be very challenging because there is so many paths that you have to go and there is so many assumptions you have to do to actually find the root cause of the problem. What I would expect is maybe what they can do is implementing some AI today on this product to give some hints, "hey, this might be the problem because the data is there but it's difficult to find." We need an easier way to find how we can use the platform to point out where's the root cause of those problems.
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  • Some of their more advanced features, like ITSI, Machine Learning, or Security Analytics, can be very challenging to setup and configure.
  • Splunk Cloud support has been a challenge in the past. They are getting better, but they have had problems responding in a timely manner to issues.
  • These are only some minor observations of things I have had to deal with. In general, Splunk is a solid product that is fantastic to use.
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Likelihood to Renew
We will definitely renew and maybe even extend our usage of ThousandEyes. We have been using ThousandEyes now for a couple of years and it has shown us major benefits. With the new options it offers for SD-WAN for us it is a no brainer to renew our current licenses
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Ease of use and have all the features we need
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Usability
There is definitely a learning curve to ThousandEyes, but once you understand how the client deployment works and how to set up monitoring, things go pretty smoothly. I think the initial setting up of clients on endpoints can be a little tricky though.
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What it does well:
- Powerful SPL query language for advanced users
- Excellent visualization dashboards
- Comprehensive documentation and community support
Where it needs work:
- Steep learning curve for SPL syntax
- Non-Intuitive UI for beginners
- Complex administration and data model configuration
- Search performance degrades with poor query optimization
Bottom line: Enterprise-grade tool requiring dedicated training investment. Best for teams with experienced analysts.
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Reliability and Availability
Being cloud hosted means that you are at the mercy of Cisco web services, but we've had absolutely no issues with its availability.
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No answers on this topic
Performance
The client is very lightweight on endpoints and the user interface is very fast and fluid.
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No answers on this topic
Support Rating
You have online support from the tool itself 24/7 and they are very responsive. We also have a specific account manager and specific engineer assigned to help us with very specific questions for our environment. The level of response to our requirements is always super high. We have requested specific features to be added and these have been developed and introduced very quick tot he product (within weeks). Their DevOps and agile approach seems to pay off.
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Splunk Cloud support is sorely lacking unfortunately. The portal where you submit tickets is not very good and is lacking polish. Tickets are left for days without any updates and when chased it is only sometimes you get a reply back. I get the feeling the support team are very understaffed and have far too much going on. From what I know, Splunk is aware of this and seem to be trying to remedy it.
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In-Person Training
Our Cisco reps actually had someone teach us a few things about the functionality of ThousandEyes, and it helped a lot. The training was good and we had follow-up assistance as well when we had questions about the monitoring and reporting functions. Overall, we were satisfied with the training and support.
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No answers on this topic
Implementation Rating
Our implementation was pretty straightforward, with some issues loading clients on endpoints. We didn't have any notable issues, and I don't really have any additional insights.
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No answers on this topic
Alternatives Considered
It is a similar product to Cisco ThousandEyes. Both solutions give good network monitoring and traffic analysis. But Cisco ThousandEyes works better with Cisco devices and has real-time alerts that are very useful. It also helps to see network problems faster and make troubleshooting easier. Cisco ThousandEyes is also better for checking SaaS and cloud apps like Azure, AWS, Webex, etc. It has endpoint agents that show network quality directly from user devices. The web interface is simple to use, so the learning curve is not too steep. Also, it has many monitoring points around the world, making it easy to check performance outside the company network.
Read full review
Microsoft Dynamics is far more complex and far more costly to implement and configure in comparison to Splunk. It can be useful for integrations into existing Microsoft databases. Grafana is quick and easy to deploy and configure. However, it lacks the scale required for an enterprise of our size. It is great for smaller test cases.
Read full review
Scalability
I think this product would be infinitely scalable since it's all cloud hosted and can support thousands of endpoints if needed. We are only using it for a limited number of endpoints, so we never really considered scalability.
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No answers on this topic
Return on Investment
  • ThousandEyes has helped us quickly isolate issues on some high-profile (within the organization) incidents and whether the network (internally or on the Internet) is at fault. If it is, it becomes easier to see the "where" of the issues quicker so we can move onto what the issue is faster. In the case of non-network related issues, it helps us get the appropriate teams or individuals involved sooner.
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  • Splunk Cloud has had a positive ROI in helping more efficiently track the cause of Help Desk Tickets.
  • The billing model which is based on the amount of data from logs uploaded doesn't alert if a threshold is approaching. This can have a negative ROI.
  • The training that I have taken while in-depth and focused is pretty expensive.
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ScreenShots

Cisco ThousandEyes Screenshots

Screenshot of global availability issues for users trying to use Slack application.Screenshot of the path visibility feature pinpointing where in the transit path an outage or event is occurring.Screenshot of ThousandEyes Internet Insights™, which combines a massive data set with algorithmic outage detection to provide near real-time insights into a business's SaaS applications.  and networks. Internet Insights can be used to manage digital experience at Internet scale.Screenshot of ThousandEyes Event Detection diagnosing events as server or network issue.